I contacted Dollywood Boutique regarding a colour match I needed for Milani Foundation. Steph replied to my email within minutes , bless her she’s so paitient & friendly. She gave me reassuring guid... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I contacted Dollywood Boutique regarding a colour match I needed for Milani Foundation. Steph replied to my email within minutes , bless her she’s so paitient & friendly. She gave me reassuring guid... See more
Company replied
Just wanted to say how brilliant Dollywood Boutique were in helping me with ordering from their website. I got a bit stuck online using a voucher a friend had bought me but I emailed them and got an... See more
Company replied
Can not recommend Dollywood Boutique highly enough! The girls are always so kind and helpful and reply to any messages quickly and Chloe is always so nice on the lives as well and will respond to as m... See more
Company replied
Amazing customer service! My ordered had leaked which was no fault of Dollywood Boutique, but as you can imagine its frustrating none the less. I emailed customer services telling them about the probl... See more
Company replied
UK based Dollywood Boutique is fast becoming the go-to online store to grab your essential Hair & Beauty needs. Feed your Beauty fix with our selection of products from cult brands including Barry M, MILANI and Doll Lashes. Why not check out our socials and become a DB Babe?
52 Stokesley Road, TS7 8DX, Middlesbrough, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I attended Chloe's masterclass, it was very well thought out and ran perfectly. Chloe is great at what she does and explains and answers all questions. I am a complete beginner and find Chloe is inspiring. Chloes models where fab too they also made us feel welcome. They looked very glamorous. I would defintely recommend the masterclass if Chloe was to do anymore, i would attend more myself. The goody bag was fantastic filled with loads of goodies that i had actually wanted to buy as i had seen the items being used in previous lives on facebook. Cupcakes and prosecco too on arrival i dont drink so didnt take one but other attendees enjoyed it. Thank you Chloe for a fab few hours and the fantastic goody bag

Reply from Dollywood Boutique
Amazing hair extensions, super soft and super sleek. Love mine deffo buying again!

Reply from Dollywood Boutique
Brilliant customer service! Fast and helpful.

Reply from Dollywood Boutique
Absolutely love my hair extensions from Dollywood boutique.amazing quality matches my hair perfect.definitely order from them again

Reply from Dollywood Boutique
£50 order never arrived, sellers refusing to provide a replacement or refund and insists i have to make a claim with Royal mail. Spoke to royal mail and they have said only senders can claim. Passed this information onto dollywood who said they would not make a claim as it will get rejected.
Be very careful if you make an order, if it gets lost you this seller wont take responsibilty.
Response to Dollywood- you have yet to show me any proof it has been delivered to my address, as already confirmed by Royal Mail they do not have the confirmation of what address it was delivered too or if it was left in a 'safe place' or neighbour, and they can only investigate it if you open a claim, but thanks for calling me a liar!
As the sender you are responsible, just as i would be if it was my return that was lost in the post.

Reply from Dollywood Boutique
Great customer care and service was so pleased with how the team at Dollywood boutique helped me colour match my hair to get the best colour of extensions and great advise on how to keep them fresh x
Will deffo be ordering again x

Reply from Dollywood Boutique

Reply from Dollywood Boutique
Steph was really helpful! Recommended a foundation that would be best on my skin and can’t wait to try it!

Reply from Dollywood Boutique
Paperwork printed off really bad! I’ve been misinformed now I’m stuck with two products that are a waste of money

Reply from Dollywood Boutique
I messaged Dollywood boutique and Steph was really helpful, came back to me with a recommended colour match for the milani foundation. Very happy with the prompt service.

Reply from Dollywood Boutique
I have messaged a few times asking for advice and recomendations on products before i order. Always get a fast and helpful reply. Im obsessed woth dollywood. Such a great company with first class staff. Thank you girls x

Reply from Dollywood Boutique
I message the dollywood boutique page for help on hair extensions colour match, she was very helpful and answered all my questions the best she could very happy with the help I was given thank you ☺

Reply from Dollywood Boutique
I messaged Dollywood Facebook page to ask for some advice on what colour foundation to buy, as I wasn’t sure which would suit my skin tone, they were helpful, and have found me a perfect match, by asking what foundation I’m using now and in what shade. Their response was very quick, friendly and helpful.

Reply from Dollywood Boutique
I messaged regarding about what shade of foundation to go for and I got a very quick reply from Steph who was really helpful and helped match the colour I’m needing! Very friendly too. Always a pleasure chatting to one of the girls all so lovely 😊
Thank you ☺️

Reply from Dollywood Boutique
Fast and friendly service, would 💯 recommend Dollywood boutique xx

Reply from Dollywood Boutique
Lovely service, was stuck on a order and messaged the Facebook page. Got lovely quick response. Can’t wait for my clip in extentions to arrive!! Thanks girls xxx

Reply from Dollywood Boutique
Great customer service didn't have to wait long at all for a reply helped we colour swatch for my foundation and helped to recommend for other items. Steph was brilliant and knew what she was talking about great servic
Thanks steph

Reply from Dollywood Boutique
Messaged the page as I wanted to find my match of colour for clip in hair extensions. I was messaged by a lovley lady called Steph, she helped me with my query and also directed me to the website of which I could find them. They were very responsive too, considering I messaged on the weekend, they responded the next working day (Monday) and was happy to help with any other queries. It's refreshing to experience great customer service ❤️

Reply from Dollywood Boutique
Message the girls as I was having trouble tracking my order and one of the girls responded really quickly and helped me which was great. When my order came I was over the moon with the quality. Couldn’t be happier

Reply from Dollywood Boutique
Messaged the Dollywood Boutique’s Facebook page for a colour match on the extensions they have at 12am and woke up to a message from them with their advice 😁 They were quick and very friendly in their messages! Also the price of a full hair extension piece is only £11.99 and the range of colours is amazing so you’re bound to find the perfect shade for yourself. 😁😇

Reply from Dollywood Boutique
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.