Dollywood Boutique Reviews 

700
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I contacted Dollywood Boutique regarding a colour match I needed for Milani Foundation. Steph replied to my email within minutes , bless her she’s so paitient & friendly. She gave me reassuring guid... See more

Company replied

Rated 5 out of 5 stars

Just wanted to say how brilliant Dollywood Boutique were in helping me with ordering from their website. I got a bit stuck online using a voucher a friend had bought me but I emailed them and got an... See more

Company replied

Rated 5 out of 5 stars

Can not recommend Dollywood Boutique highly enough! The girls are always so kind and helpful and reply to any messages quickly and Chloe is always so nice on the lives as well and will respond to as m... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service! My ordered had leaked which was no fault of Dollywood Boutique, but as you can imagine its frustrating none the less. I emailed customer services telling them about the probl... See more

Company replied

Company details

  1. Wellness Center
  2. Fashion Accessories Store
  3. Hair Product Store

Written by the company

UK based Dollywood Boutique is fast becoming the go-to online store to grab your essential Hair & Beauty needs. Feed your Beauty fix with our selection of products from cult brands including Barry M, MILANI and Doll Lashes. Why not check out our socials and become a DB Babe?


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

700 reviews

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No recent history of asking for reviews

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4.7

All reviews

(700)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dollywood Boutique are Amazing x

Dollywood Boutique are Amazing! There Products are Amazing, Delivery service is Amazing and so are the Girls... If youve not viewed there page or products its must you do... xxx

January 17, 2019
Unprompted review
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Reply from Dollywood Boutique

Thanks Nicki! x

Rated 5 out of 5 stars

Just got some clip in extensions on…

Just got some clip in extensions on offer for 10 pound I didn’t expect them to be great cause they were so cheap but they came and they are lovely I have brushed some through before and they go frizzy and horrible instantly but these ones don’t do that so I m very happy with them and great value thank you

January 10, 2019
Unprompted review
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Reply from Dollywood Boutique

Thanks Samantha! x

Rated 5 out of 5 stars

amazing quality

amazing quality, prices and customer service!! The people who work on their are sooo friendly and items came quickly too! Would defo recommend and will be ordering again soon!! Thank you! Xxxx

January 10, 2019
Unprompted review
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Reply from Dollywood Boutique

Thanks Rosie! x

Rated 5 out of 5 stars

5 star

Great customer service and wide range of products. Will shop here again!

January 7, 2019
Unprompted review
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Reply from Dollywood Boutique

Thanks Richard!

Rated 5 out of 5 stars

Amazing products !

Amazing products !! First time ordering and so happy lovely ladies that are willing to help too x

January 4, 2019
Unprompted review
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Reply from Dollywood Boutique

Thanks Hayley! x

Rated 5 out of 5 stars

I messaged the Facebook page re…

I messaged the Facebook page re extensions. Within 5 minutes, Steph at DB replied with helpful and amazing advice! Couldn’t ask for better customer service, thanks Steph x

January 2, 2019
Unprompted review
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Reply from Dollywood Boutique

Thanks Vikki! x

Rated 5 out of 5 stars

Customer service

I've bought a lot from dollywood boutique and am about to buy a whole lot more! The make up is amazing and so reasonably priced. Customer service is also second to none. I have messaged several times for advice on different types of make up for myself and gifts for others and always receive a response really quickly and it's always so helpful!

January 2, 2019
Unprompted review
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Reply from Dollywood Boutique

Thanks Vicky! x

Rated 5 out of 5 stars

Foundation colour match

I messaged Dollywood Boutique for a colour match in foundatuon. I wasn't expecting to hear from anyone until after New year with it being over the Christmas break. I had a reply near enough straight away. Very helpful and friendly.
Couldn't recommend Dollywood Boutique enough.

December 29, 2018
Unprompted review
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Reply from Dollywood Boutique

Thanks Shelly! x

Rated 5 out of 5 stars

I contacted Dollywood for a colour…

I contacted Dollywood for a colour match for a couple of different foundations, I wasn’t expecting to hear back until after New Year but a lovely lady called Steph got back to me straight away and helped with all my questions, I have ordered from Dollywood before but never had to enquire about the other products got fast delivery and products from the eyeshadow pallets to hair extensions have all been amazing x

December 28, 2018
Unprompted review
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Reply from Dollywood Boutique

Thanks Amii!

Rated 5 out of 5 stars

Customer service

I contacted Dollywood Boutique regarding a colour match I needed for Milani Foundation.
Steph replied to my email within minutes , bless her she’s so paitient & friendly. She gave me reassuring guidance on what shade she thought would match my skin tone by looking at a photo I sent her wearing my normal foundation. Nothing was too much trouble for her 🥰
I have only recently found Dollywood Boutique & already love the company & products already 🥰

December 19, 2018
Unprompted review
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Reply from Dollywood Boutique

Thanks so much!

Rated 5 out of 5 stars

Absolutely amazing website

Absolutely amazing website, customer service is fantastic they get back to u straight away and answer any questions u may have, would highly recommend them!!! X

December 19, 2018
Unprompted review
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Reply from Dollywood Boutique

Thanks Natalie! x

Rated 1 out of 5 stars

Poor service

I ordered 2 item from them, one item came damage, I messaged them about the product, they offered me 10% back and am still waiting on my refund.
I have messaged them and they keep on saying it will be in my account, and it's still ain't there.
Won't be ordering from there again.

December 14, 2018
Unprompted review
Dollywood Boutique logo

Reply from Dollywood Boutique

Hello Shajna,

I am very sorry to hear of the matter relating to your order issue. Having confirmed with my colleagues, I can see that this issue has now been resolved. I have also sent you an email this morning - I look forward to hearing from you.

Kind Regards,

Steph

Head of Customer Relations

Rated 5 out of 5 stars

wanted to check the status of my order…

wanted to check the status of my order and the girls at dollywood replyed really quickly and gave me the tracking code. i recieved really friendly and polite messages back and forth helping answer my question..great service xx

November 28, 2018
Unprompted review
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Reply from Dollywood Boutique

Thanks Rebecca! x

Rated 5 out of 5 stars

Fab customer service

Fab customer service. Very helpful.
Keep up the good work

November 27, 2018
Unprompted review
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Reply from Dollywood Boutique

Thanks Charlotte! x

Rated 5 out of 5 stars

Zoe Brown

Such good customer service from Steph today! She has been amazing helping me with all the products etc.
Wouldn’t go anywhere else!
Keep up the good work girls :)

November 23, 2018
Unprompted review
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Reply from Dollywood Boutique

Thanks Zoe! x

Rated 5 out of 5 stars

Absolutely amazing customer service…

Absolutely amazing customer service emailed and had an email back within minutes so friendly love shopping at Dollywood will continue to shop here thanks Steph 😘

November 23, 2018
Unprompted review
Dollywood Boutique logo

Reply from Dollywood Boutique

Thank you Cheryl! x

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