Dollywood Boutique Reviews 

700
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I contacted Dollywood Boutique regarding a colour match I needed for Milani Foundation. Steph replied to my email within minutes , bless her she’s so paitient & friendly. She gave me reassuring guid... See more

Company replied

Rated 5 out of 5 stars

Just wanted to say how brilliant Dollywood Boutique were in helping me with ordering from their website. I got a bit stuck online using a voucher a friend had bought me but I emailed them and got an... See more

Company replied

Rated 5 out of 5 stars

Can not recommend Dollywood Boutique highly enough! The girls are always so kind and helpful and reply to any messages quickly and Chloe is always so nice on the lives as well and will respond to as m... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service! My ordered had leaked which was no fault of Dollywood Boutique, but as you can imagine its frustrating none the less. I emailed customer services telling them about the probl... See more

Company replied

Company details

  1. Wellness Center
  2. Fashion Accessories Store
  3. Hair Product Store

Written by the company

UK based Dollywood Boutique is fast becoming the go-to online store to grab your essential Hair & Beauty needs. Feed your Beauty fix with our selection of products from cult brands including Barry M, MILANI and Doll Lashes. Why not check out our socials and become a DB Babe?


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

700 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(700)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick reply

Very quick reply, brill customer service and matched me spot on!

November 21, 2018
Unprompted review
Dollywood Boutique logo

Reply from Dollywood Boutique

Thanks Kaylee! x

Rated 5 out of 5 stars

5* customer service

Excellent company. The girls are really fully of knowledge, friendly and always willing to help

November 21, 2018
Unprompted review
Dollywood Boutique logo

Reply from Dollywood Boutique

Thanks Gemma! x

Rated 5 out of 5 stars

Love Dollywood Boutique!

Responded quickly to my query. Helped me select the right shade of foundation based on the shade and type I use now! Really helpful :)

November 20, 2018
Unprompted review
Dollywood Boutique logo

Reply from Dollywood Boutique

Thanks Jasmine! x

Rated 5 out of 5 stars

Not bought anything yet but were so…

Not bought anything yet but were so quick to respond to me regarding a query (colour match of foundation)
Fab, fast and friendly service! Thank you so much for your help ... roll on pay day!xx

November 15, 2018
Unprompted review
Dollywood Boutique logo

Reply from Dollywood Boutique

Thanks Lorna! x

Rated 5 out of 5 stars

Brought Foundation a pack of brushes

Brought Foundation a pack of brushes, lip gloss and lip liner about 3 days ago and it came today I'm very happy with my purchace. The foundation smells beautiful aswell 🙈 and the customer service was excellent. X

November 9, 2018
Unprompted review
Dollywood Boutique logo

Reply from Dollywood Boutique

Thanks Izzy! x

Rated 5 out of 5 stars

I was looking to get a new foundation

I was looking to get a new foundation, but wanted a different colour. I messaged the page and Steph got back to me she was really lovely and helpful. She gave me the best to option of what colour she thought would be best for me.

November 9, 2018
Unprompted review
Dollywood Boutique logo

Reply from Dollywood Boutique

Thanks Chelsea! x

Rated 5 out of 5 stars

Time for a Change

I was looking to change to a liquid foundation but I wasn't sure what to get. Steph responded very quickly by asking what I was currently using and to send a picture. Following that she colour matched my skin tone correctly so I can place an order. I'm very grateful for her help!

November 9, 2018
Unprompted review
Dollywood Boutique logo

Reply from Dollywood Boutique

Thanks Sarah! x

Rated 5 out of 5 stars

Matched my hair and foundation as…

Matched my hair and foundation as requested - literally so excited to receive my order now!! Will 100% be back XX

November 8, 2018
Unprompted review
Dollywood Boutique logo

Reply from Dollywood Boutique

Thanks Jo! x

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Steph replied to my queries in no time at all as well as offering extra advice. Products all ordered, and can't wait to try them out :-) will definetly be ordering more

November 8, 2018
Unprompted review
Dollywood Boutique logo

Reply from Dollywood Boutique

Thanks Ellie! x

Rated 5 out of 5 stars

Love dollywood boutique their makeup is…

Love dollywood boutique their makeup is fab and prices are great.. Customer service are so helpful and get back to you in no time with no issues or problems and out of opening times too and for me that speaks for itself thanks girls

November 7, 2018
Unprompted review
Dollywood Boutique logo

Reply from Dollywood Boutique

Thanks Mandy! x

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! My ordered had leaked which was no fault of Dollywood Boutique, but as you can imagine its frustrating none the less. I emailed customer services telling them about the problem and within half an hour Steph had resolved my issue, she's brilliant! I would 100% recommend ordering from them

November 7, 2018
Unprompted review
Dollywood Boutique logo

Reply from Dollywood Boutique

Thanks Hannah! x

Rated 5 out of 5 stars

Perfect customer service as always!

Steph was amazing with matching my skin colour before buying a foundation, she was fast at responding even though I had messaged out of office hours! She knew all the products very well and as are all the Dollywood girls, she was very honest about products! Spot on customer service thanks Steph xx

November 7, 2018
Unprompted review
Dollywood Boutique logo

Reply from Dollywood Boutique

Thanks Lauren! x

Rated 5 out of 5 stars

Hair extension help

I messaged Hollywood boutique for a colour match for some hair extensions. The girls were really quick to reply and gave me a colour match. Would highly recommend, very helpful.

November 7, 2018
Unprompted review
Dollywood Boutique logo

Reply from Dollywood Boutique

Thanks Vikki! x

Rated 5 out of 5 stars

Great Customer Service

Just wanted to say how brilliant Dollywood Boutique were in helping me with ordering from their website. I got a bit stuck online using a voucher a friend had bought me but I emailed them and got an immediate response (I didn’t think i’d hear anything back as with most places you don’t!!). They sorted it straight away and I’m now looking forward to receiving my order. Great customer service from Dollywood Boutique 😍

November 6, 2018
Unprompted review
Dollywood Boutique logo

Reply from Dollywood Boutique

Thank you! x

Rated 5 out of 5 stars

I absolutely love Dollywood!

I absolutely love Dollywood!! Wouldn’t purchase my makeup products elsewhere now!! Never had any problems with anything and the customer service is excellent too and are very responsive to enquiries I have had!! Xxx

November 6, 2018
Unprompted review
Dollywood Boutique logo

Reply from Dollywood Boutique

Thanks Lauren! x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look