Domino's Pizza Reviews 2,555

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 244 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the products, citing issues with quality, taste, and incorrect items. People frequently reported problems with their orders, including missing toppings, wrong sizes, and cold food upon delivery. The pricing was also a common concern, with many feeling the cost was too high for the quality received. Though some people mentioned positive interactions with staff, others found employees to be rude, unhelpful, and unprofessional.

What people talk about most

Product

Reviewers mention negative feedback about product. Many customers express disappointment with the pizza... See more

Order

Customers consistently express dissatisfaction with their orders. Many report receiving incorrect items, such... See more

Quality

Consumers consistently express strong dissatisfaction with quality. Many report issues like pizzas being... See more

Price

Customers had negative experiences with price, frequently expressing that the cost was too high for the... See more

Staff

Clients share ambiguous opinions on staff. Many reviewers report negative experiences, citing rude employees,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I placed my order an hour before the desired delivery time, but the courier was 40 minutes late. The food, of course, arrived cold. Trying to contact customer support via chat took another 15 minutes,... See more

Rated 1 out of 5 stars

22nd St. store saskatoon...Ordered Large 14"pepperoni feast with the extra pepperoni and cheese...paid $25 total and received a 12" without enough pepperoni to even be noticed...and cheese was like on... See more

Rated 1 out of 5 stars

1560 union ave location took my online order, took my money, and never delivered the pizza ordered! Shady business practices. When I called the automatic line stated they were already closed. So I... See more

Rated 1 out of 5 stars

Love pizza, problem with delivery and local store in yanceyville nc. Local management didn’t reply, national customer service sent two emails saying local manager try calling but no such calls. They r... See more


Company details

  1. Pizza Delivery
  2. Online Food Ordering Service
  3. Take Away Service

Information provided by various external sources

Get Pizza, Oven Baked Sandwiches, Bread Bowl Pasta and more delivered. Order online, then track it every step of the way. Find hot deals every day.


Contact info

1.8

Poor

TrustScore 2 out of 5

3K reviews

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Rated 1 out of 5 stars

I ordered online was willing to pay…

I ordered online was willing to pay cash exact change plus a $5 tip . I guess they don't like taking elevators . I don't feel like dealing with people today was a don't go back outside day. I feel drained for some reason. If they would have called I would have met them downstairs in the lobby. They didn't even do that.

April 30, 2026
Unprompted review
Rated 1 out of 5 stars

Pizza was cold

Pizza was cold, sandwich warm, tried to call the store they don’t answer, pushed the order back over an hour. I wanted to cancel but nobody answers. WTH I have to warm up delivery food and I have a tip for cold food. Never order from dominos in Virginia Beach on newtown rd.

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t Waste Your Time !!

Middleton, WI University Ave. location.
Don’t waste your time. I ordered a 2 topping medium pizza for delivery, paid $19. It said 14-29 minutes for delivery. After an hour, I called 3 times and never answered. I decided to drive down there and they called when I was half way there. They said they delivered it. After I said there was no way, they admitted they they never made it and asked if I wanted them to put one in. Guess what I told him..

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

Dominos has all fallen down!

My last pizza was dismal, I paid for extra toppings what I received means that the usual toppings are 6 slices of mushrooms on a large pizza and 8 sweetcorn kernels. Cheese was sparse too. Then it took ages to deliver! I didn't complain and was pleased to find an apology code emailed to me for a free pizza. Tried to use this code several times on the app and it comes up with an error code and tells you to phone the store. When you phone the store a rude person tells you they don't take orders with voucher codes do it on the app.
Won't be bothering again.

April 26, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a pizza with Domino’s for delivery

I ordered a pizza with Domino’s. I live in Shreveport Louisiana and it’s the one on Berts. I wanted it for delivery at 4 PM today which is Saturday, April 25. It’s now 4:30 PM and I still haven’t received my pizza. I called the store and the person I talked to was very rude. Said oh well it’s on its way. It says delivered cause it’s on. And my driver didn’t come on till 4 o’clock. They should never have taken my reservation for 4 o’clock delivery. I will never be ordering from them again. I would give them zero stars if possible and I am not one person who ever writes a review, but I am very disappointed. Also got pizza 45 mins late. And I ordered a Metzza pizza with some extra toppings. Well I got a pizza with just the extra toppings NO meat at all. Check your pizza out before you except it. Believe me. Not worth the price!!!!!

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

Bad customer service

ordered a no cheese large pizza delivered, but cheese came. Manager insisted it was my fault. Online complaint ai gave me a choice of a free 2 ingredient pizza or a 20% discount, so I chose the medium. But a useless 20%discount was sent.

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

I saw a 50% off and said okay when i…

I saw a 50% off and said okay when i tried to pick what I wanted it took 10 minutes loading everything and was making me so mad, then finally when I am checking out I need to add more things because there is a minimum amount for delivery i guess, it takes 10 more minutes trying to add something else to my order making me more mad, and the best part is the coupon can only be used online which it cant be because it wont load. I tried multiple other times restarting phone trying the app and website, who markets a coupon that can only be used online and then people can’t use it online. False advertisement

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

Their app is frustratingly inconsistent

Their app is frustratingly inconsistent; you get alerts for every promotion, but never a courtesy warning before your points vanish. It stays silent about your hard-earned rewards disappearing, but pings you about every promo under the sun!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Domino’s on Fullerton had some issues…

Domino’s on Fullerton had some issues with their online ordering system. I was charged but still had the check out option to select as if the order wasn’t never placed. Called the store spoke with lovely Julia and she got it figured out with no problem. Thank you Julia

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

It may have the worst excuse for a…

It may have the worst excuse for a pizza I've ever had. Ordered online to get the discount and ordered ingredients were left off. The pizza tasted like a reheated old pizza and was not edible. This was my last time at Dominos.

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

Buyer Beware of Domino's DIY 50% off all Pizzas

Domino's is advertising a DIY 50% off all pizzas deal. It's the DIY part they are not clear or fair about. We ordered the pizza online and thought it pricey but assumed it was because this was to be an exceptional pizza that wasn't included in the discounted ones. But that was not the case. And, we picked it up ourselves, not even delivered. Turns out that in order to get the 50% off, you have to choose the coupon before placing the order??? C'mon Dominos, why would forfeit a discount and choose to pay full price for a substandard mass produced product? Just get it together and use some of your marketing budget to invest in a proper system that automatically deducts the discount at the check-out instead of counting on people to be too caught up in your order process not to notice. That is the last pizza I will order from Dominos and the last time they will take advantage of me. I hate doing business with anyone with deep pockets the rips off their hardworking customers off. Make it convenient for all customers and set up the online order system to align with these special discounts you are marketing!!!

April 21, 2026
Unprompted review
Rated 2 out of 5 stars

To Difficult Navagate

Cochran Georgia, Let me start off the pizza it self. The pizza was great But it wasn't what we wanted. Placing the Order was difficult to navigate, This is the second time we gotten the wrong pizza. The 1St time we ordered onions & italian sausage. But we got bacon and and no onions. This time we ordered just sausage and we got a plain.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Just a note to say how very good Domino's Drayton are, me recent experience was a messed up order (which was my own fault to be fair) but this was rectified in 15 minutes at no charge to myself.
Thank you Drayton team, well done top service.

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

Cashless society …

My daughter went in to buy a deal with her friends, Cash in hand. Then to be told 'card only'. Imagine how my daughter felt with her friends! She walked home embarrassed, hungry and very upset 😡

April 19, 2026
Unprompted review

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