Domino's Pizza Reviews 2,553

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 244 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the products, citing issues with quality, taste, and incorrect items. People frequently reported problems with their orders, including missing toppings, wrong sizes, and cold food upon delivery. The pricing was also a common concern, with many feeling the cost was too high for the quality received. Though some people mentioned positive interactions with staff, others found employees to be rude, unhelpful, and unprofessional.

What people talk about most

Product

Reviewers mention negative feedback about product. Many customers express disappointment with the pizza... See more

Order

Customers consistently express dissatisfaction with their orders. Many report receiving incorrect items, such... See more

Quality

Consumers consistently express strong dissatisfaction with quality. Many report issues like pizzas being... See more

Price

Customers had negative experiences with price, frequently expressing that the cost was too high for the... See more

Staff

Clients share ambiguous opinions on staff. Many reviewers report negative experiences, citing rude employees,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I placed my order an hour before the desired delivery time, but the courier was 40 minutes late. The food, of course, arrived cold. Trying to contact customer support via chat took another 15 minutes,... See more

Rated 1 out of 5 stars

22nd St. store saskatoon...Ordered Large 14"pepperoni feast with the extra pepperoni and cheese...paid $25 total and received a 12" without enough pepperoni to even be noticed...and cheese was like on... See more

Rated 1 out of 5 stars

1560 union ave location took my online order, took my money, and never delivered the pizza ordered! Shady business practices. When I called the automatic line stated they were already closed. So I... See more

Rated 1 out of 5 stars

Love pizza, problem with delivery and local store in yanceyville nc. Local management didn’t reply, national customer service sent two emails saying local manager try calling but no such calls. They r... See more


Company details

  1. Pizza Delivery
  2. Online Food Ordering Service
  3. Take Away Service

Information provided by various external sources

Get Pizza, Oven Baked Sandwiches, Bread Bowl Pasta and more delivered. Order online, then track it every step of the way. Find hot deals every day.


Contact info

1.8

Poor

TrustScore 2 out of 5

3K reviews

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Rated 1 out of 5 stars

I received a Salad that was ruined

I received a Salad that was ruined. All the lettuce was brown. Called to get a refund and was told they could not issue me a Refund. All they could do was issue a Credit that I would have to call the store and tell them I had when I placed my next order. If they deliver food that is not fit to eat, they should be prepared to refund the money for the item. They did offer to deliver another salad BUT that meant waiting for a 2nd delivery. That was kit acceptable because I was ready to eat and wanted my salad with my meal NOT after. Also, why would I think the 2nd salad would be fresh? This purchase was made at the Dominoes in Hattiesburg, MS. This is not the first item I received that was not up to standards but this is the first one I complained about.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

The Stuffed Crust is The Best

I cannot lie, thy are a bit expensive but there is something about the stuffed crust pizza I cannot resist. I have been a loyal Domino's fan for a while now. I really love the flavor although the price could use some adjustments.

I feel like Papa Johns was probably the only other that could compare on that level, or like Take and Bake... but Dominos is still better than Little Cesars and almost as good as Pizza Hut.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

I called six times without an answer

I called six times without an answer. I decided to go in per a n and the f4ont desk girl took 10 minutes, literally, to come and help me although another employee told her I was waiting. This was at noon time. Not a good time for her to be doing whatever she was doing g in the back. Ther3 was another client already waiting who also said he tried calling but nobody answered.

April 9, 2026
Unprompted review
Rated 2 out of 5 stars

Why do I have to pay for extra toppings…

Why do I have to pay for extra toppings when Dominos forgets to add them to an ordered pizza? But wait, I still have to pay for nonexistent toppings, taxes and don’t forget the tip. Thank god, Domino’s never over charges or makes a mistake.
Why can’t I add a couple of photos?

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

awful service

ordered speciality pizza (half pepperoni half deluxe square sliced) Tried to give me medium cheese pizza awful looking not even cup cheese the cheese was red from sauce baking through/ I didnt take it but was charged for it He told me thats what i ordered and thats what i am getting $9.99

April 5, 2026
Unprompted review
Rated 1 out of 5 stars

Money taken but order didn't go through

Put an order in online on their app, order was over €100 but got 35% off because of the deal they have, placed the order, the money left my account and then the app said 'there has been a problem please contact the store' rang the store they said they order never went through to them and id have to order again but the money won't revert back into my account for 7-14 days, sure what good is that, over €90 (because of the 35% off) sitting in limbo when it was to be used for party food

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

Tired of bad pizza

Tired of paying for extra cheese and not getting it. The pizza has barely any topping on it and it was totally tasteless.

I have had it with Domino's after 10 years of supporting them, today was the last time I make use of them.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered online

Ordered online. showed up a half an hour after ordering and was told it would be another 30 to 40 min. I understand places get busy! But, while she told me that I could literally see that there were only two pizzas in the two tier oven! You would think if it is that busy the oven would be full! Just saying!

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Dominoes pallion Sunderland

We had been busy all day so decided to have a pizza for dinner ordered and asked for the hot and spicy to be extra cooked order arrived and the pepperoni pizza was cooked ok but the cheese had an off taste and could not eat it the hot and spicy was under done floppy weird cheese taste and the crust was very doughy waste of money and still hungry as ate half a slice of a medium pizza rip off and not good used to be much better and really not a pleasant experience

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Dominos Coupon online system RIP OFF

Dominos Coupon online system clearly built and designed to inflate prices and then reduce them to a still over inflated cost - everyone knows pizza's cost pennies to make - advertising them at £25 top price and pretending £15 is a deal breaker is a like buying stolen goods at reduced price - only these guys get prosecuted ( sometimes ) but food industry clearly no power !

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

Domino's has a 10.99 14" NOT SO SPECIAL

Domino's has a 10.99 14" special where you can order up to seven toppings on the pizza. We ordered 2 specials and the toppings were like an afterthought ex. there were 5 small pieces of chicken on them, the bacon and mushrooms were nonexistent. The advertised pizza on tv are just false advertising! We will only be ordering from Little Caesar's from now on.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

2nd time in a row now either my order…

2nd time in a row now either my order has been wrong or items missing. This is a new shop in Brigg and the management need to urgently review there processes and training matrix as it is clearly wrong and letting customers down. Your pizzas are not cheap and you will lose customers to the local pizza takeaways that are alot cheaper.

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

I placed my order in Dublin

I placed my order in Dublin, Georgia 31021 (the only store that exist in the city.) . I placed my order online; I'm told the pizza is ready; I go to pick up my order and their computer system is not working to accept credit cards or anything else. I'm literally standing in the store for almost 30 minutes and I asked for discount of 50%. They said they won't do it. They said their pizza is already discounted enough! This franchise has one issue after another.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a Supreme pizza

I ordered a Supreme pizza, got a plain cheese. The pizza had no sauce, was very hard and dry. The worst pizza I have ever had. Never again Domono's. I have had problems with this location. They never improve.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

I literally ordered my pizza online and…

I literally ordered my pizza online and I’m telling you, it was there before I even remembered that I ordered it. Everything was there, fresh and omggg, the stuffed crust was just amazing. Thank you for not only getting my order rt, but everything just tasted fresh & amazing! And I NEVER leave reviews!

March 22, 2026
Unprompted review

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