Domino's Pizza Reviews 2,558

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 244 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the products, citing issues with quality, taste, and incorrect items. People frequently reported problems with their orders, including missing toppings, wrong sizes, and cold food upon delivery. The pricing was also a common concern, with many feeling the cost was too high for the quality received. Though some people mentioned positive interactions with staff, others found employees to be rude, unhelpful, and unprofessional.

What people talk about most

Product

Reviewers mention negative feedback about product. Many customers express disappointment with the pizza... See more

Order

Customers consistently express dissatisfaction with their orders. Many report receiving incorrect items, such... See more

Quality

Consumers consistently express strong dissatisfaction with quality. Many report issues like pizzas being... See more

Price

Customers had negative experiences with price, frequently expressing that the cost was too high for the... See more

Staff

Clients share ambiguous opinions on staff. Many reviewers report negative experiences, citing rude employees,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I placed my order an hour before the desired delivery time, but the courier was 40 minutes late. The food, of course, arrived cold. Trying to contact customer support via chat took another 15 minutes,... See more

Rated 1 out of 5 stars

22nd St. store saskatoon...Ordered Large 14"pepperoni feast with the extra pepperoni and cheese...paid $25 total and received a 12" without enough pepperoni to even be noticed...and cheese was like on... See more

Rated 1 out of 5 stars

1560 union ave location took my online order, took my money, and never delivered the pizza ordered! Shady business practices. When I called the automatic line stated they were already closed. So I... See more

Rated 1 out of 5 stars

Love pizza, problem with delivery and local store in yanceyville nc. Local management didn’t reply, national customer service sent two emails saying local manager try calling but no such calls. They r... See more


Company details

  1. Pizza Delivery
  2. Online Food Ordering Service
  3. Take Away Service

Information provided by various external sources

Get Pizza, Oven Baked Sandwiches, Bread Bowl Pasta and more delivered. Order online, then track it every step of the way. Find hot deals every day.


Contact info

1.8

Poor

TrustScore 2 out of 5

3K reviews

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Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. £24 for a small pizza. Admittedly we asked for additional toppings which didnt happen. Certainly wont be ordering again.

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

The worst place run by a scammer and a…

The worst place run by a scammer and a thief who steal money from customers by double charging. Police came and it still refused to refund. I hope it loses business. Let’s not give it a chance to have a future in the town and anywhere.

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

Domino's is slipping

Everything,from the time to the quality.
The food ordered was cold , packing was pathetic,taste bad,and the cheese was not at all on the pizza,.maybe trying to save on the money

It is not just once ,but has happened couple of times,
At times they don't provide the seasoning sachet.

Very bad experience

February 18, 2026
Unprompted review
Rated 1 out of 5 stars

Food poisoning Burton on Trent

Had pizza monday evening and got food poisoning (my friend's son too who shared my pizza) I reached out to them Tuesday but still waiting on a call back from the manager!!!

Update - finally received a callback. Received a full refund and a free order next time

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

My dominos pizza in Forest City

My dominos pizza in Forest City, North Carolina is the best store to get your pizzas from! They've got another big pizza company beat all to pieces. Dominos in Forest City is the only place we'll buy our pizzas from!

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

I recently ordered online for delivery…

I recently ordered online for delivery and ordered a pizza, garlic bread, and cookies. When my order arrived, the cookies were missing and instead I received a portion of fries that I hadn’t ordered.

I called the store to explain the issue. While they did apologise and said they would send out the cookies, I was told it would take another 30–40 minutes and that they wanted the fries returned before they would give me the cookies I had already paid for. I found this incredibly frustrating.

Firstly, the order should have been correct in the first place. Secondly, asking customers not to eat an item (that they didn’t even order) and to return it before receiving the item they actually paid for is poor customer service. To make matters worse, the fries were cold and stale anyway.

Overall, I’m very disappointed with how this was handled. Mistakes can happen, but it’s how they’re resolved that matters — and in this case, the service was very poor.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

I order my pizza online and when I got…

I order my pizza online and when I got into the store to pick it up they stated to me they haven’t made it yet because they had a large order of pizza’s that came in so my order had to get pushed back, I just said ok and was very disappointed and late for work because they made me wait additional 20 minutes on top of the 20 minutes that the pizza was supposed to have been done.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

Pizza Showed Up Missing Slices — Store Didn’t Care


Ordered Domino’s from the SW 112th St Miami location (Order #508, Feb 11 around 6 PM). The pizza literally arrived with slices missing. Box closed, but food inside was incomplete. I have photo proof.

Called the store and was told they were “too busy” to remake it and refused a refund. Only offered a $20 credit — like I’d want to order again after that. I paid for a full pizza, not leftovers.

Also had to figure out different dinner for my kids because I wasn’t comfortable serving food that clearly wasn’t handled properly.

Terrible service, zero accountability, and a food situation they didn’t take seriously at all. Still waiting on a real refund.

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered pizza late, cold and very bad costumer service

We ordered a pizza at 4.00pm for delivering at 6.00pm.

The pizza was delivered 7.15 pm (more than a hour late). Try to call the dominos location.for more than a hour in hold. Nobody pick-up the phone.

When the pizza was delivered, it was delivered COLD.
Again I try to call the local store.
And again nobody pick-up the phone.. een ofcourse you can put in a complain, you get 20% of of your next order with in 30 days.
Bud that is not fixing the problem!!!

Head office of Domino's pizza gives you a $10 giftcard, and again you must use it within 30 days.
I'm not even in the area for a few months.

This is the Domino'location in Elizabeth, New Jersey.

If you want a tast full and hot pizza, that is delivered on time?
Do not order than by Domino's pizza.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Food never came

Food never came , repayment still hasnt been transferred over , no card payments , terrible service . Worse ive ever seen by Dominos . Needs shutting down.

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

There was a build your own pasta bowl

There was a build your own pasta bowl. Which was great for a vegetarian pick. Now the three options of pasta mac & cheese I don’t think so and the other two have meat. We need to find a new place to order from because it does not please the whole family anymore

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

I placed my order over an hour ago the…

I placed my order over an hour ago the order did come at 6:54 I instructed the driver that my order was not completed he said that he will return shortly with the completed order the Domino's restaurant is less than four blocks away it is now 1 hour after the original delivery and now the store is not answering and the driver is not answering I am more than upset and unsatisfied with this service. I have order from this Domino's on 76th and Good Hope in Milwaukee Wisconsin several times and just have high hopes and positive comments with them however today is 100% different I am at the point now of now never wanting to order from Domino's again. This experience is very discouraging seeing that Domino's is one of my best places that I love to have pizza... Please try to hire employees that take their job seriously and not just leave the customer hanging.. this entire experience has really have me frowning on Domino's Pizza. It's disappointing however I will not order from you guys again.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

I don't know who's in the kitchen…

I don't know who's on the line at the Domino's in Frederick MD. The Managers said there's 4 folk on this Saturday night. All l can say is that they are throwing down on the PIZZA! Well balanced flavors and toppings. Great Job guys!! Great Service!!

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

Domino pizza at 500 country hills BLV…

Domino pizza at 500 country hills BLV is a bad place I order a pizza online to pick up and received my confirmation # that the order was successfully placed and when I Went to pick up the girl told me that they didn’t receive any order.. and even though I show her my confirmation # she didn’t make it and didn’t even apologize.. I won’t be going to that place anymore.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

WARNING DO NOT SUPPORT THIS BUSINESS

WARNING DO NOT SUPPORT THIS BUSINESS - NO CUSTOMER SERVICE
ORDERED PIZZA ONLINE PICKED UP GOT HOME RED SAUCE DRIZZLED ALL OVER IT
CALLED STORE THEY WOULD REMAKE IT BUT I HAVE TO PICK IT UP THEIR MISTAKE MY INCONVENIENCE.

January 29, 2026
Unprompted review

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