Doors Galore Reviews 

85
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I bought 6 x grey internal doors from Doors Galore Sheffield and the service from start to finish was absolutely brilliant. The sales staff were excellent and the doors were delivered undamaged, t... See more

Rated 5 out of 5 stars

Absolutely excellent service. I was struggling to get a door that could be made to fit an old terrace house. Id been to two diy stores who couldn't help apart from telling me what wasn't suitable.... See more

Company replied

Rated 5 out of 5 stars

Frankie and the team were fantastic. I had no idea where to start with choosing doors, especially when it came to understanding fire-rated versus standard options. Frankie took all the stress out of t... See more

Company replied

Rated 5 out of 5 stars

Wanted a black industrial internal door and as there was a shipping delay problem Frankie (who runs the show) suggested a great hack. Paint an oak door (with full glazed) inner and voila you have your... See more

Company replied

Company details

  1. Door Supplier
  2. Door Manufacturer
  3. Door Shop
  4. Door Warehouse
  5. Warehouse
  6. Wood and Laminate Flooring Supplier

Information provided by various external sources

Doors and Floors Galore sells high quality interior and exterior doors. Based in Sheffield, South Yorkshire and ships throughout the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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4.8

All reviews

(85)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

Over promised and under delivered

Ordered an external door through this company on 9th December 2020 having called to ensure that it was in stock as I needed it urgently for a flat refurb. Customer service team were really lovely and told me the item would be dispatched two days later and would be with me within a week as it was in stock (they had apparently done a physical stock check). Door did not arrive within the week and so I chased it up. Again customer services were very pleasant, apologised and followed up with their dispatch team. I was assured that I would receive the door before Christmas. Chased the order again on 21st December as it still hadn't arrived. Again very pleasant customer service team but something had gone wrong and it didn't seem like the door was in stock after all. Order was cancelled on 24th December. Very pleasant people in customer service team but did not deliver the item I needed urgently and have left me in a difficult position as regards my refurb. Very disappointing. I will not use them again.

December 29, 2020
Unprompted review
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Reply from Doors Galore

Hi, I am very sorry you have had a bad experience regarding delivery, we are a family run business, with myself, my husband, daughter and 3 staff members trying our very best through the pandemic, which has been extremely hard indeed, we have tried our very best not to let customers down, this would have been our of our control, this would not have been intentional and we are trying our up most to provide a 5 star service. Such a shame you are not happy. Sorry again, Regards Maria

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