Doro AB Reviews 4,153

UPDATE! Doro Manager responded to my review with pertinent explanations. We are now up and running AND I managed to complete the form for extension guarantee....The Doro 8100 delivered is as described... See more

Easy to use. Nice to handle: outer casing user friendly. Battery needs charged quite often but charge lasts longer than previous Doro. So that's an improvement.

I love the phone wallet. It makes using the phone so much more comfortable and convenient. The customer service is rather questionable - they sent me this email request in French!

Very helpful and explained which battery was correct for my phone. My one negative comment was that it arrived in box which was 20 times bigger!

My mother, in her late eighties, has used a 3G Doro phone for occasional telephone calls for several years. But the 3G signal is being switched off in UK. Selected a flip phone and a pendant (for... See more

Excellent helpful customer service. Esy to use website to purchase accessories for your phone. We are older people and just upgraded to 4G with our second Doro phone which is better than our previo... See more

Prompt delivery. The Doro Leva L10 is excellent for someone, like myself, with limited dexterity and who needs a clear screen and a phone simple to operate, and light in the pocket.4G reception is exc... See more

WHEN ORDERING ANY DORO ACCESSORIES, HAVE ALWAYS RECEIVED THE ITEMS REQUESTED PROMPTLY AND WELL PACKAGED. I HAVE ALWAYS FOUND DORO PRODUCTS TO BE OF HIGH QUALITY AND VERY REASONABLY PRICED. THE SAME... See more

The agent was first class. I was apprehensive about him having remote control but reassured me at every step and solved my problem promptly. He was professional and friendly and could not have been be... See more

Sorry I couldn't write this in Swedish. We are an older couple who really appreciate the simplicity of the phone and how the sound is so good. I have it on a little table with my computer hub and... See more

Have just come off a very long session on the help line with the utterly FANTASTIC Sabrina. What a credit to your company she is. So kind, patient, helpful and charming. Wish everyone I deal with co... See more

This phone is brilliant it does everything I want and more. It is simple to set up and has a strong sturdy feel about it. I also thought the price was very good considering what it provides. I wo... See more

Company Very impressed so far - good quality kit. Clear comms and they were amazing when we double-ordered the watch - sorted everything quickly. Phone (A10) I have read the criticism of £... See more

Very pleased with my purchase after my son recommended you. A good price and I’m sure my husband will be very happy with it next month for his birthday. The delivery was excellent

Doro's customer services are the best I have ever dealt with; they reply so promptly and have always solved any problems I have had.

I brought an elderly vulnerable man across Galway City to buy a dumb type cell phone. The sales agent inputted his contact numbers from his broken phone. When he got home his new phone wouldn’t charg... See more

Purchased a Doro Leva E10 as an upgrade to 4g for my elderly mother in Dec 2025 & I’m really concerned that her phone’s battery life keep running down so quickly . Twice now we’ve been unable to cont... See more

I am very satisfied with Doro products. Always to a high standard and reliable. Proud to have been a customer over a decade.

The phones do not work, they won’t charge and can’t even get a dialling tone. Complete waste of money and huge disappointment to elderly partially sighted customer. Eventually was sent details how... See more

Bought the Doro 2820 for my elderly mum. After receiving 13 simple sms text messages the phone says storage full and won't accept any more incoming messages. When I called tech support Doro said just... See more

Excellent product for my elderly vulnerable mother. Quick delivery and easy to set up. Thank you Doro

Order delivered promptly and safely. The product does what it is supposed to do. I am please with my customer experience.

Very efficient in getting the right battery fir my phone thank you , also fast delivery

Great customer service, quick delivery and the product was well packaged and arrived in excellent condition. Would definitely buy from them again.

I have had Doro phones in the past due to my hearing problems and did try another make but it was no where near the standards of the Doro , as the volume control was to low , so l shall always recomm... See more

Le 26 mai 2025 Doro L30 Excellent phone, pratique mais batterie exagérément petite (ridiculement petite) Amicalement

Very high quality product and very well designed for my elderly father.

Attractive and good quality phone case with fast delivery. Very satisfied and would thoroughly recommend.

Very helpful advice from customer services, very quick despatch, thank you

A fantastic easy to use basic mobile phone.

Very easy to use and set up. Great for my elderly mother to manage

Leva L20 very clear audio and battery lasts for days.

fast delivery, product in good order

Very pleased with the product l would recommend this phone.

Quick delivery, pretty understandable instructions, and like the clarity of the sound.

Good phones and good customer service.

Phone replacement for my elderly relative she is happily making and receiving calls.

livraison rapide, packaging parfait et qualité des téléphones (filaire + combiné) excellente

Am very impressed with the phone

Good response from customer services

Good product,not the fastest smart phone I have used.

I just bought the Doro L30 as a replacement for my older 3G Doro phone. The phone itself is fine. However, the charger is a huge disappointment. The instructions inform you that no charger is included... See more

Doro service excellent, especially the Dutch chap in France that I spoke to. I was informed that evri was the delivery company and given a tracking number. When checked it said the parcel was in the... See more

Rang customer service twice to ask why the battery was running down quickly. After telling them we’d purchased two from Amazon ( returned first one to Amazon because of the battery ) , we were advise... See more

Good communications with company. Easy to order and return. Bought it for my mum who has some cognitive impairment and dexterity issues. She's a senior. used to a Samsung galaxy but finding phone use... See more

Disappointed I couldn’t choose another courier co. The only one Doro use are incredibly unreliable. Say they tried to deliver and haven’t been anywhere near my house and other endless problems. Suffic... See more

We had the 3G smaller lighter Doro so stuck with the brand offering at Tesco. Very disappointed. Retrograde model.Bigger,heavier.Poor battery life. Poor camera images. Difficult to address text me... See more

Bought new Doro1380 to replace my damaged -1370. Could not get battery to hold a charge, so contacted Customer Support where Jos/e was very helpful through several exchanges about set-up, and eventua... See more

You people are amazing what happened to customer service a simple problem to rectify something like a battery becomes a jump through hoops for the customer designed to put off any cost to Doro. I am... See more

Bought on the basis that the phone would be intuitive and simple to use. The reality is very different! The phone has a will and life of its own including deciding to go into 'Aeroplane Mode' or 'Safe... See more