I would thoroughly recommend Downlights Direct. When you phone a human being answers, when you message them they answer swiftly, and when they say they’re going to do something it’s done! Very reliabl... See more
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I’ve ordered from this company on a next day delivery and no order has been received. No call, and no email or correspondence. Once I chased they advised they will send it and now nearly a month later... See more
Ordered 7 downlights and dimmable LED bulbs. Arrived promptly, and were well packaged. The lights are excellent quality,and look and work great. Bulbs too work well; they are very bright (brighter tha... See more
A company should be judged by by how well it resolves problems. I had an issue with a downlight that failed within its guarantee period. Phoned downlights direct who sent a replacement within a couple... See more
Company replied
Company details
Information provided by various external sources
Downlights (or down lights) are a modern and elegant lighting option which complement the décor of any room; recess mounted into the ceiling, they offer a discrete alternative to the traditional lamp shade or light fixture. Perfect for domestic or commercial use, downlights provide an unrivaled crisp, clear lighting ambiance. There are already thousands of different downlights available on the market and with the arrival of the more energy efficient LED downlights, there are now even more to choose from.
Contact info
Unit 3c Buckley Road Ind Est, Buckley Road, OL12 9EF, Rochdale, United Kingdom
- 01706 521188
- sales@downlightsdirect.co.uk
- www.downlightsdirect.co.uk
3.7
Average
869 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Steinel XLEDHOME3 18W LED Floodlight with PIR
I received the light very quickly and in perfect condition. I was completely satisfied with the service and communication from Downlights Direct, but would have liked the delivery company to have emailed tracking information to me prior to delivery.
March 31, 2016
Unprompted review
Well packaged & priced product
Quick delivery of well packaged items. Would definitely buy from downlights direct again.
March 27, 2016
Unprompted review
great service,
superb product and price was decent, better price than amazon
March 24, 2016
Unprompted review
Quick delivery : quality products: good (almost generous) packaging
Quick delivery of order with good (almost ) generous) packaging. products appear good quality.
March 22, 2016
Unprompted review
Quick delivery and great product supplied
Quick delivery and great product supplied, All in and working, LED down lights look great, were easy to fit and a fair price.
March 17, 2016
Unprompted review
Quick and informative service
Fantastic unbeatable prices.
Helpful information given re installation.
Follow up phone call to say products on the way
March 14, 2016
Unprompted review
very pleased with downlights direct, thank you.
the part I ordered was described exactly as required. delivery service was very fast, thankyou. john reay
March 9, 2016
Unprompted review
Items unfortunately out of stock
Ordered 2 x security lights which turned out to be out of stock and not shown as such on website. This meant I had to delay job.
On the plus side communications were good with sales and items were a good price.
Arrived well packed.
March 8, 2016
Unprompted review
Purchasing LED driver and transformer
Helpful staff, good price and reliable delivery.
March 7, 2016
Unprompted review
A very high standard of service in all aspects
There's not much I can say. I've dealt with them many times. You order stuff, it arrives very quickly, you install it and it works. After that, it keeps working. No complaints whatsoever.
March 6, 2016
Unprompted review
excellent
didnt receive confirmatory email but still received order perfectly
March 5, 2016
Unprompted review
Excellent service
Ordered led downlights to replace ones in kitchen, perfect just what I was looking for !
March 4, 2016
Unprompted review
Good service despite product out of stock
The company rang to explain the product was out of stock. It recommended an alternative which arrived the next day.
March 2, 2016
Unprompted review
Excellent service and goods were perfect .
Great customer service !
February 29, 2016
Unprompted review
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