I would thoroughly recommend Downlights Direct. When you phone a human being answers, when you message them they answer swiftly, and when they say they’re going to do something it’s done! Very reliabl... See more
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I’ve ordered from this company on a next day delivery and no order has been received. No call, and no email or correspondence. Once I chased they advised they will send it and now nearly a month later... See more
Ordered 7 downlights and dimmable LED bulbs. Arrived promptly, and were well packaged. The lights are excellent quality,and look and work great. Bulbs too work well; they are very bright (brighter tha... See more
A company should be judged by by how well it resolves problems. I had an issue with a downlight that failed within its guarantee period. Phoned downlights direct who sent a replacement within a couple... See more
Company replied
Company details
Information provided by various external sources
Downlights (or down lights) are a modern and elegant lighting option which complement the décor of any room; recess mounted into the ceiling, they offer a discrete alternative to the traditional lamp shade or light fixture. Perfect for domestic or commercial use, downlights provide an unrivaled crisp, clear lighting ambiance. There are already thousands of different downlights available on the market and with the arrival of the more energy efficient LED downlights, there are now even more to choose from.
Contact info
Unit 3c Buckley Road Ind Est, Buckley Road, OL12 9EF, Rochdale, United Kingdom
- 01706 521188
- sales@downlightsdirect.co.uk
- www.downlightsdirect.co.uk
3.7
Average
869 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Slick from order to delivery
Web order system good.telephone manner of queried very polite & helpful very impressed
April 26, 2016
Unprompted review
Down lighters
Quick delivery. I changed the order at the last minute, it was all sorted efficiently. Quality items.
April 26, 2016
Unprompted review
Problem solved
The difference between a good company and a bad one is not what they do right but what they do when things don't go according to plan.
My delivery to France was not straightforward but thanks to Lewis he put things right.
He made the difference.
April 23, 2016
Unprompted review
Great service
Would certainly use this company again,excellent service
April 22, 2016
Unprompted review
I ordered, they came
Ordered 2 cabinet led lights for my F1 display cabinet and they arrived in a matter of days. The lights are now fitted and working correctly.
Website was a lot better than their competitors explaining the product and giving the correct essential information.
Yes I would use them again.
April 21, 2016
Unprompted review
Good customer relations.
Excellent. Would be first place I would go in future. When there as an issue with availability of stock they phoned and emailed me immediately to offer me options. They then delivered modified revised order as promised.
April 17, 2016
Unprompted review
superb downlights
very quick delivery , have been changing over to downlights with philips led warm white bulbs to replace 50w halogen . these lights are superb and far superior to halogen
April 16, 2016
Unprompted review
quick and efficient
Another order complete no fuss excellent efficientcey
April 14, 2016
Unprompted review
Excellent
I have used this company a few times without fault. A good range of products which are always delivered within a couple of days. I will continue to use them and would recommend them and their products
April 13, 2016
Unprompted review
Fast delivery.
Order despatched within 15 minutes of being placed, great communication, best web price I could find. Highly recommended.
April 13, 2016
Unprompted review
very good efficient service
Cant fault the service and quality of the down lights
April 13, 2016
Unprompted review
Excellent Value and Prompt Service
We ordered 13 spots for our new house. All arrived promptly in Luxembourg. Only minor problem was the cost of shipment which at 48 GBP for one box was quite expensive.
April 13, 2016
Unprompted review
straight forward transaction
Small order quickly processed, only issued was an email advising the order had been back ordered so had to contact company to find out what that meant! Swift response and quickly explained.
April 11, 2016
Unprompted review
Great Service
Clear website. Easy ordering process online. Help via telephone if needed. Lights arrived the day after ordering. Excellent.
April 11, 2016
Unprompted review
Down lighters
Speedy delivery and great down lighters. Fitted and look great.
April 10, 2016
Unprompted review
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