DPD Ireland Reviews 

200,379
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its punctuality and clear communication regarding delivery times. Many people highlight the staff, especially the drivers, for being professional, courteous, and helpful. The overall service is frequently described as efficient and reliable, with packages often arriving in good condition. However, some customers also noted issues with packages being delivered to incorrect addresses or left in unsafe locations without proper notification. A few other people also felt that collections were sometimes missed or deliveries experienced delays, causing frustration.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising timely... See more

Staff

People report positive experiences with staff, frequently praising drivers for their politeness, helpfulness,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent, prompt,... See more

Product

Reviewers highlight ambiguous aspects of product quality and delivery condition. Many customers report... See more

Order

Users describe ambiguous interactions with order, with some customers expressing satisfaction, noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As usual Brian was absolutely brilliant. He always goes above and beyond and is a credit to DPD. If there is an employee of the month, quarter or year he would be my number one candidate. He’s profes... See more

Company replied

Rated 5 out of 5 stars

I've received several delivery's from DPD over the past few months, I've found their Delivery Men to be very pleasant & Helpful. I found DPD delivery's to be very punchable approximate time.will be e... See more

Company replied

Rated 5 out of 5 stars

DPD delivers to me on a regular basis. Their level of communication with me regarding a deliver date and time with the option to choose a pick up point, is ideal and so well planned and thought out. I... See more

Company replied

Rated 5 out of 5 stars

Love it when I hear my order will be delivered by DPD. They have a brilliant service. Their drivers are excellent and always take care to deliver respectfully. DPD an A post are the only two organisat... See more

Company replied


Company details

  1. Courier Service

Information provided by various external sources

Operating since 1986, DPD is Ireland’s largest dedicated parcel carrier. With the country’s most technologically advanced parcel sortation hub, a new fulfilment centre located right next door and 38 depots throughout Ireland, the DPD fleet collects and delivers up to 100,000 parcels daily. DPD Ireland is part of DPD Group which operates Europe’s largest road delivery network delivering more than 4 million parcels each day. Dedicated to ensuring the customer journey runs smoothly, from dispatch to delivery, DPD has implemented communication solutions that engage with the customer throughout the delivery process. In transit messaging via email, SMS and App provide real time updates at all the important stages of delivery, giving peace of mind and control..website

Welcome to DPD Ireland!

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

200K reviews

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4.6

All reviews

(200,379)

20,576 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The parcel was not brought up to my…

The parcel was not brought up to my door to post box- left at the bottom of my drive behind a post - what sort of service is this????

July 18, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us.

Our sincere apologies for the inconvenience caused.

Your feedback is really appreciated and has been shared with our team to improve our service.

Warm regards
Team DPD Ireland

Rated 5 out of 5 stars

DPD are very reliable and efficient…

DPD are very reliable and efficient always in my experience

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Excellent service

July 17, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Good service

Prompt delivery, no problems

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Very efficient

July 18, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Friendly courier and arrived in the…

Friendly courier and arrived in the time that had been sent by text.

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Brilliant service from John at DPD as…

Brilliant service from John at DPD as usual. The most reliable and on time delivery driver and service in Ireland. Never have I got a package damaged or late with DPD.

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Packages received perfect thank you

Packages received perfect thank you

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 1 out of 5 stars

Keeps delivering to the wrong address

Keeps delivering to the wrong address. Delivers to No.8 rather than No. 10. Second time in a week!

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us.

Our sincere apologies for the inconvenience caused.

Your feedback is really appreciated and has been shared with our team to improve our service.

Warm regards
Team DPD Ireland

Rated 5 out of 5 stars

Good service from DPD

Our local DPD driver Joseph is always on time and pleasant to deal with.

July 16, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Received a text saying what time it…

Received a text saying what time it would be delivered . It was delivered within the timeliness. Pleasant courier .

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Excellent service

DPD delivered parcel on time and in perfect condition. I was kept well informed by email when parcel would be delivered. Excellent service. Thank you

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Very efficient

Very efficient

July 18, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Great communication and delivered…

Great communication and delivered exactly on time as always and lovely staff

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

SPEEDY DELIVERY

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Very please with the delivery service

Very please with the delivery service

July 18, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Notified by text and e mail. Joe always leaves deliveries at back door.

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Good and accurate notification and…

Good and accurate notification and friendly delivery by Anthony- always pleasant to deal with.

July 18, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery and bang on time as per email from seller advising delivery between 11 and 12. Perfect.

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

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