DPD Ireland Reviews 

200,375
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its punctuality and clear communication regarding delivery times. Many people highlight the staff, especially the drivers, for being professional, courteous, and helpful. The overall service is frequently described as efficient and reliable, with packages often arriving in good condition. However, some customers also noted issues with packages being delivered to incorrect addresses or left in unsafe locations without proper notification. A few other people also felt that collections were sometimes missed or deliveries experienced delays, causing frustration.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising timely... See more

Staff

People report positive experiences with staff, frequently praising drivers for their politeness, helpfulness,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent, prompt,... See more

Product

Reviewers highlight ambiguous aspects of product quality and delivery condition. Many customers report... See more

Order

Users describe ambiguous interactions with order, with some customers expressing satisfaction, noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As usual Brian was absolutely brilliant. He always goes above and beyond and is a credit to DPD. If there is an employee of the month, quarter or year he would be my number one candidate. He’s profes... See more

Company replied

Rated 5 out of 5 stars

I've received several delivery's from DPD over the past few months, I've found their Delivery Men to be very pleasant & Helpful. I found DPD delivery's to be very punchable approximate time.will be e... See more

Company replied

Rated 5 out of 5 stars

DPD delivers to me on a regular basis. Their level of communication with me regarding a deliver date and time with the option to choose a pick up point, is ideal and so well planned and thought out. I... See more

Company replied

Rated 5 out of 5 stars

Love it when I hear my order will be delivered by DPD. They have a brilliant service. Their drivers are excellent and always take care to deliver respectfully. DPD an A post are the only two organisat... See more

Company replied


Company details

  1. Courier Service

Information provided by various external sources

Operating since 1986, DPD is Ireland’s largest dedicated parcel carrier. With the country’s most technologically advanced parcel sortation hub, a new fulfilment centre located right next door and 38 depots throughout Ireland, the DPD fleet collects and delivers up to 100,000 parcels daily. DPD Ireland is part of DPD Group which operates Europe’s largest road delivery network delivering more than 4 million parcels each day. Dedicated to ensuring the customer journey runs smoothly, from dispatch to delivery, DPD has implemented communication solutions that engage with the customer throughout the delivery process. In transit messaging via email, SMS and App provide real time updates at all the important stages of delivery, giving peace of mind and control..website

Welcome to DPD Ireland!

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

200K reviews

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4.6

All reviews

(200,375)

20,576 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wrong house

Wrong house

July 21, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

We would like to look further into this. Can we ask you to send your consignment number and address , with any other details you have about the parcel, and mark for the attention of
Trustpilot, and send to Trust@dpd.ie

Please be assured your query is noted and once a representative is available to action this, they will do so. Sincere apologies for any inconvenience caused by this.

Warm regards
Team DPD Ireland

Rated 1 out of 5 stars

There is a large black box on the…

There is a large black box on the inside of the gate on the left specifically for deliveries. The parcle was thrown over the gate and left there, with no attempt to be put into the box

July 21, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us.

Our sincere apologies for the inconvenience caused.

Your feedback is really appreciated and has been shared with our team to improve our service.

Warm regards
Team DPD Ireland

Rated 5 out of 5 stars

Always deliver the parcels as expected

Always deliver the parcels as expected, in great condition. Always pleasant if I meet the colleagues. Thank you so much.

July 21, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Dean is brilliant

Dean is brilliant - 100% reliable and helpful!
Thank you.

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Great service from DPD delivered on…

Great service from DPD delivered on time & to right house well done to all 👏

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Excellent Delivery time with regular…

Excellent Delivery time with regular contact information.

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Parcel arrived exactly in the timeframe…

Parcel arrived exactly in the timeframe given no delay and delivered to front door

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Excellent service

Excellent service
Kind and friendly delivery person
Recommended to others

July 18, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Delivered my parcel promptly.

July 20, 2026
Unprompted review
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

I am really happy with DPD service

I am really happy with DPD service.
In my area , currier Przemyslaw always delivers parcels on time .

July 18, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Great service

Great service. Quick and totally reliable. Updates all the time before delivery. Could not fault anything.

July 7, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Left it in a safe place even when I…

Left it in a safe place even when I forgot to leave notice to do that

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Firstly.Neill the delivery man for dpd…

Firstly.Neill the delivery man for dpd is fantastic..such a lovely gentleman and the service is excellent..cant praise DPD enough 👏👏

July 18, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

5 Star Deliveries

Always a great, reliable service

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

I have commented on this before

I have commented on this before. Great service. I cannot praise Jamie enough. He is our regular delivery guy . Always so nice and friendly, despite our dog Holly barking at him. 5 star service all the way

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Kept up to date regarding delivery and…

Kept up to date regarding delivery and very prompt on time and photo shot of package in safe place very reassuring

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Great

Great. No issues.

July 20, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 1 out of 5 stars

The parcel was not brought up to my…

The parcel was not brought up to my door to post box- left at the bottom of my drive behind a post - what sort of service is this????

July 18, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us.

Our sincere apologies for the inconvenience caused.

Your feedback is really appreciated and has been shared with our team to improve our service.

Warm regards
Team DPD Ireland

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