Drawboard Reviews 61

The support team promptly and seamlessly upgraded my already-paid plan from Plus (regular) to Pro (special educational offer), and the remaining amount was credited to my account. I am very pleased with the assistance I received.

The team was very quick to fix a recent bug with text rendering within Drawboard PDF.

Had difficulty getting a discount to work. Support team resolved it quickly.

The Drawboard team was able to help me sort out my issues despite my ignorance and frustration. They were extraordinary.

The Drawboard Support Team is exceptional. They continued to help me until my issue was resolved. Thanks again!!

I requested a fix for a signature issue. It took some time, but they handled it appropriately.
I think they handled it very well.

The easiness of being able to upgrade my account while using my paid balance as credit rather than the whole hassle of refunding and re-purchasing a new membership was just as smooth as butter.

The quick swiftness of the support neve members and prompt instructions on how to do what I needed help with was the most useful and much appreciated.

Excellent application for PDFs.
Full of features and very powerful.
If you have a tablet-type computer, you can create, modify, and take notes on your study materials, getting the most out of your device.
It is clear that there is a team of developers who improve and refine it with each update.
It is better than having a notebook.
I use it to study, and after trying other apps on other hardware, I've decided that Drawboard PDF is the most functional and powerful of all for Windows 11. It's worth every penny you invest in it.
The only thing I would change is to improve the file splitting and merging functionality. I'm sure this will be improved in future updates.

Super quick support!
At first, I was a bit worried that I wouldn’t get a response in a reasonable time since premium members are prioritized and I’m on a basic plan. However, I received a fast and efficient reply to my request.

I also really appreciate how well the different elements are managed, and that you can zoom in and out freely without any auto-alignment getting in the way.

loved the help suppport of drawboard anmd the quick coomunication except the first message takes a while to get responded

The support team was very helpful and together we could solve my problem.

I got an immediate solution to a sign in problem. The explanation was very clear and concise and worked straight away. The service was fantastic and shows that technical support is well resourced for this program.

Absolutely amazing help from the support center. They sorted out my issues with fast responses.

I love using Drawboard! For me, it is superior to all other apps that I have used for education. I recently encountered an issue while trying to renew my subscription, and I’m so grateful to the amazing help offered by the support team at Drawboard! Mei guided me to solve my issue quickly and precisely! Mei went above and beyond by helping me even after I had it working well. Specifically, Mei helped by making me aware of—-and also helping me implement—-a new educational discount for my needs. I’m so grateful for the amazing help provided!!! Thank you so much!

Helpful as my issues with unloaded cloud files were resolved

I had trouble logging into my DrawboardPDF app and emailed the support team. Christian and the team responded the same day with clarifying questions, step-by-step suggestions, and a helpful screenshot. Their quick and thorough response made me feel truly cared for. This is the second time I’ve received speedy, excellent service from the Drawboard team. Keep it up, Drawboard. I appreciate your outstanding support!

I paid for the Premium Plus annual subscription and yet I can not access that plan. Through my desktop the account states basic plan. When I downloaded the app onto my tablet, I have to pay for the subscription to even open the app. I have contacted Drawboard through various emails, included my subscription order information and no one has contacted me back.

Stutters constantly even on very high end hardware. Crashes perhaps once or twice a week. Frequently misses inputs.OCR generally doesn't work. Unintelligent snapping. Ridiculously high ram usage. Cumbersome text input. Avoid this horrid software.

Very bad software, not working well in full updated software. They give no receipts as proof of cancellation and try to continue charging money.