Dreamport Reviews 

338
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, highly appreciating the supportive staff, clear communication standards, and informative training materials. Many people truly enjoy a flexible working environment and feel that the continuous guidance and mentorship provided help them grow personally and professionally. Some reviewers were not happy with payment structures and financial issues, mentioning unexpected delays in payouts and significantly lower commissions than originally expected. A few other people also felt that the online customer support team was completely unhelpful when attempting to resolve urgent account access or technical problems.

What people talk about most

Staff

Consumers find staff to be positive, highlighting supportive and friendly supervisors who provide continuous... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how well-organized,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting a high level of disagreement among... See more

Payment

Customers had ambiguous experiences with payment, reflecting mixed feelings about compensation structures.... See more

Service

Users describe positive interactions with service, highlighting swift support, attention to detail, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Well, I haven't started the live jobs, I am currently under the training phase. I have how ever been reading reviews online just to get an idea what l was getting into exactly. So far, the programme... See more

Rated 4 out of 5 stars

It's great because personally I met with some great people as my supervisor and senior supervisor and they are Okoye and Mercedes. They are always there when you need them not only in professional man... See more

Company replied

Rated 4 out of 5 stars

The process is smooth. helpful seniors to guide you on every step. everything is perfect barring the payout date if have to be extremely critical about it. I wish the payout date would have been 15th... See more

Company replied

Rated 3 out of 5 stars

Hello there, I am having trouble accessing the pre-live stage and I have reached out to the email support many times but still have not received any feedback or assistance with this matter. I have com... See more

Company replied


Company details

Written by the company

Dreamport is a global online freelance platform for independent travel professionals. It operates within the Dyninno Group of Companies, active across travel, finance, entertainment, and technology in more than 50 markets. Travel managers collaborate with Dreamport as independent freelance professionals. The platform provides tools, systems, and lead infrastructure that enable freelancers to operate on a self-directed basis while delivering travel consultations and planning support to clients worldwide. To support new freelance partners, Dreamport offers an online training program designed to equip independent freelancers with the platform-specific knowledge and skills needed for successful freelance activity.


Contact info

3.7

Average

TrustScore 3.5 out of 5

338 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(338)

143 reviews in the last 12 months

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Rated 1 out of 5 stars

Not worth your time

so i once read the reviews about dreamport at first I thought people were just lying, but I have come to complete my 1st training... from there it's been quiet, only to receive an email saying my access to Dreamport has been cancelled. I have tried to write a number of emails, but no reply..... this is not what I was expecting and am very disappointed because I remember spending so much time, and now all that time is wasted... not fair at all. Even though they have some good and organised training, I wouldn't recommend this to anyone.

July 1, 2025
Unprompted review
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Reply from Dreamport

Hello, we understand your frustration. We want to clarify that we send daily reminders about each module deadline to help everyone stay organized and finish their training on time.

Please provide us with your registered email address or username. We can then look into your case and explain your situation more clearly.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

WORST COMPANY TO WORK IN

I followed through with the training and I was enrolled to customer service Oojo. The experience was extremely horrible. First of all, the team leader was a horrible woman who was very biased. She was so unhelpful and always getting mad when you ask her a question, yet she is pushing you to reach targets. It was horrible. Secondly, is the pay. It is very small. After all that struggle, they payed me $57 which is always payed a month later and that is unreasonable. The payment schedule is so complicated and they don't show how they arrived to that figure of $57. The team leader herself could not explain how that figure was arrived as well. This is a company that promises a lot and makes you go through a lot of training which is self training and then pay you peanuts. It is a company that is misusing people from different countries for cheap labor. They will use complicated Metrix of payment and then pay people money that can't even pay for the internet that a very strong internet for the systems they use. I have never worked for such a bad company. It is the worst company to seek employment from.

July 3, 2025
Unprompted review
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Reply from Dreamport

Dear Jane,

We know that starting something new can be tough. In the beginning, it takes time and hard work to learn new skills and knowledge.

We truly appreciate the effort and dedication you’ve shown during your time with us and we’re sorry to hear that you’ve decided to resign because of concerns about the compensation structure. Your thoughts and feelings matter, and we want you to know that we hear you.

The compensation plan was explained during our first sessions and in the agreement you signed. If you feel that you didn’t get the support you needed from your advisor, we’d really like to understand more.

We’d love to meet with you one-on-one to hear your experience and get your feedback. It’s important to us, and we want to support you the best we can.

Please let us know when you’re available, and we’ll set up a time to talk.

Rated 1 out of 5 stars

I was in the final phase of my training…

I was in the final phase of my training and had completed almost all the required modules ahead of schedule. However, due to unforeseen circumstances, I faced delays in completing the remaining modules after the software and hardware verification stage. As a result, my account was suspended.

It’s disappointing that DreamPort chose not to acknowledge the time, effort, and professionalism I put into completing the training. I even reached out via email requesting just a 2-day extension to wrap up the remaining modules, but unfortunately, my request was denied.

It feels disheartening that all the hard work and dedication I invested has gone to waste.

July 2, 2025
Unprompted review
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Reply from Dreamport

Hello Satish, we truly understand how disappointing this situation may be, and we genuinely empathize with your feelings.

It's essential to recognize that the certificate series is time-sensitive, and this timeframe applies to all participants. This policy helps us maintain consistency throughout the program, so we are unable to adjust the training dates for individual circumstances.

However, if you successfully complete the certificate series and move on to the nesting stage, we can postpone your sessions in the event of an emergency, as that stage is not bound by strict timelines like the series is.

Thank you for your understanding and we appreciate you taking the time to share your feedback with us!

Rated 5 out of 5 stars

Starting here was the best decision I…


Starting here was the best decision I could’ve made. The support system is on point — I never felt lost, even when everything was totally new to me. My manager always made time for questions, and my supervisor had this amazing way of explaining things without making you feel bad for not knowing them.

In a few months, I went from knowing nothing to becoming a travel agent who knows how to handle clients, close deals, and earn commissions. I gained way more than just technical skills — I learned how to be confident.

If you're someone starting from zero, this place gives you all the tools and people to grow.

June 25, 2025
Rated 2 out of 5 stars

my hardware and software mission is pending till now

I have finished pre live stage rated 97th percentile in my team but the problem is until now my review under hardware and software is still pending yet I have finished all modules, I have tried to send emails no reply, and again till now I haven't received email that shows my completion. so meaning all my effort will go in vein because of Internet speed which is something that can be worked on, is it fair??

July 1, 2025
Unprompted review
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Reply from Dreamport

Hello Reuben, thank you for bringing this issue to our attention.

We have informed our respective team to review your Hardware & Software assessment, and it will be reviewed within maximum 48 hours.

Kindly note our team is following up with your case, and will reach out to you in case there's new updates.

Thank you for sharing your feedback with us, Rueben!

Rated 4 out of 5 stars

TREMENDOUS DAMAGE CONTROL FOR SEEMINGLY UNRECOGNIZED EFFORTS AND PROFESSIONALISM

The team did great damage control after reviewing my experience stated below. I have greatly been attended to and my efforts have been recognised.

1. I passed all my modules exceedingly well. I was in the upper 87th percentile.

2. I finished all my modules way on time. The only glitch that I faced concerning my hardware and software assessment, which I managed to communicate promptly concerning the issues, but did not get a response to, was only reviewed on the day that I was supposed to have finished my pre-live training sessions. I went on to ask how long I had to submit my reattempt, as I had failed due to an unusual situation where my downloading Internet speed was over 70mbps and my uploading speed was less than 25mbps. I had to engage a technical expert to assist me with the issue. I had to invest in a new laptop and other accessories to improve my situation. I sent the reattempt after communicating my situation and did not get a response. My reattempt was reviewed and I got 100% for it. The following day, I received an email stating that my access to Dreamport is being cancelled because I either failed or did not finish my training on time. This is totally unfair, regardless of the efforts I put in, promptly finishing my modules, doing exceedingly well in my assessments, communicating regularly, even though I did not get responses and using my funds to enhance my hardware and software.
I am totally in shock that after revealing such levels of commitment and professionalism and my efforts to communicate, the only glitch I faced in the entire process, they concluded it as incompetence on their part.

June 29, 2025
Unprompted review
Dreamport logo

Reply from Dreamport

Hello Mellisa, thank you for taking the time to share your feedback with us.

We’re aware of your situation, and one of our team members has reached out to offer you a new account as a gesture of our apology for the inconvenience you experienced.

We truly value your commitment and hard work, and we can't wait to welcome you to our team soon.

Rated 1 out of 5 stars

Do Not Waste Your Time

Dreamport initially appears appealing due to its enticing promises. However, my personal experience with their lessons and steps revealed a significant lack of consideration, particularly when faced with an emergency. I'm relieved I didn't commit further to Dreamport.

It's concerning to note that the overwhelmingly positive reviews for this company seem to come exclusively from invited participants, suggesting they might be compensated for their feedback. I'd be interested to see genuine positive reviews from individuals who were not invited.

Echoing the sentiments of many others, especially my fellow Filipina who also posted a review, to my fellow Filipinos, I strongly urge you to thoroughly research this company before engaging with them. Please, do not waste your time and effort on Dreamport.
------------------------
UPDATE: Yes, Yosra! You can verify my legitimacy by checking the email address I provided in your system. I will not put my integrity on the line.

Did you receive my message? If so, you can now confidently confirm that all the reviews you're getting from us Filipinos about Dreamport are indeed true!

May 12, 2025
Unprompted review
Dreamport logo

Reply from Dreamport

Hi, thank you for taking the time to share your feedback with us.

We truly value all feedbacks and would love to hear more about your unsatisfactory experience. Specifically, we’re interested in the aspects that disappointed you and any suggestions you might have for how we can improve to better meet your needs.

Please keep in mind that Dreamport is contracted with over 2K independent contractors who are satisfied and successfully generating their own revenue. Many of these contractors are eager to share their positive experiences with others, so we encourage you to consider all reviews before making any decisions.

If you're open to it, please share your email address. We would like to reach out and set up a meeting to learn more about your experience.

Thank you for sharing your thoughts with us.

Rated 5 out of 5 stars

Opportunity to grow

There is an opportunity to learn new concepts and ideas and room to grow while leveraging on the great support systems in place.

June 13, 2025
Rated 4 out of 5 stars

My experience working from home with dreamport

My experience working from home with the company has been great so far. Several factors have contributed to making this a positive and productive experience:
The team leaders and supervisors are approachable and responsive. Whenever I have a question or need help, support is readily available, which makes me feel confident and supported in my role.
Regular updates, clear guidelines, and open communication channels help me stay aligned with company goals and understand what’s expected of me.
Being able to work from home allows for a more comfortable and focused environment. The flexibility also helps with work-life balance, which boosts overall job satisfaction.
The tools and platforms used for ticket sales and communication are efficient and easy to use. This minimizes stress and helps me stay productive.

Even while working remotely, there is a strong sense of teamwork. We’re encouraged to share ideas, solve problems together, and support one another.
When good work is recognized, it’s motivating. It feels good to know that our contributions are valued and appreciated.

June 13, 2025
Rated 5 out of 5 stars

Learn, Earn and work from anywhere

I liked the fact that they took a chance on a novice and trained me to become a successful travel manager. The fact that I can work from anywhere is an added advantage. You can make money while working as a digital nomad!

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

Underqualified individuals.

The company has many underqualified and inexperienced individuals, including supervisors, trainers, and trainees. I deeply regret spending a month with this company.

June 6, 2025
Unprompted review
Dreamport logo

Reply from Dreamport

Hello Khaled, we're sorry to hear you felt let down by our team. We would greatly appreciate it if you could share which conversations or training sessions did not align with your expectations.
Understanding your perspective will help us make the necessary improvements. Feel free to share your experience here or email us at team@dreamport.me.

Rated 1 out of 5 stars

the worst plartform ever just wasting…

the worst plartform ever just wasting peoples time

May 30, 2025
Unprompted review
Dreamport logo

Reply from Dreamport

Hello, Could you please provide more details about which aspects you found unsatisfactory? Your insights are invaluable in helping us identify areas for improvement. You may respond here or reach out via email at team@dreamport.me.

Rated 4 out of 5 stars

Great support

I joined with no experience but my super chill & kind supervisor helped me get into the flow quickly - now i feel skilled and confident to do the job right and actually earn

November 16, 2024
Rated 1 out of 5 stars

In your Certification videos you have…

In your Certification videos you have…
In your Certification videos you have presented your certificates with having the travel agent's full names and yet the issued certificate has the platform's user name which you claim that the certificate is for the company's use and cannot be used in resumes or other endeavors. My question is why would you present the certificates in the videos as you have knowing very well that is not how the finished product is? Is that not false advertising? And what else will you not provide as presented? The devil is always in the details.

Date of experience: May 21, 2025

Reply from Dreamport

Updated 6 days ago
Hi Shawn, We would like to clarify that there is no module which mentions that users will receive their certificate with their full name, however we may show the certificate with the users full name as a reference in one of our mindtickle videos.

We would like to inform you that users can get their certificate with their full name only if they add their full name any time before they get certified.

Thank you for sharing your feedback with us!

So what if the names were provided but the certificate is still issued with the username? What does that mean?

Date of experience: May 30, 2025

Edit
Dreamport logo
Reply from Dreamport

9 hours ago
Hello Shawn,
Please share your registered email address and username so we can review your case. One of our team members will reach out to assist you as soon as we have this information. Thank you for your cooperation.

This is the help you are talking about?

Dear Trainee,
We're writing to address your recent request to change the "awarded to" part of your certificate from your username to your actual name. We regret to inform you that it is not possible to make this change. Please understand that the "awarded to" section on the certificate is intended solely for internal reference purposes within Dreamport. It is not designed to be used outside the organization, and therefore, altering it would go against our established protocols and practices. I understand that you may have personal reasons for wanting to use your actual name on the certificate. However, we must maintain consistency and accuracy in our internal records and official documentation. Rest assured that your certificate remains valid and serves as a testament to your achievements within Dreamport. If you require any additional assistance or have further inquiries regarding this matter, please do not hesitate to reach out to me directly. Thank you for your understanding and cooperation in this matter.

Kind regards,

Dreamport team

As I said earlier, you people are false advertisers and outright liars. And I'm sure you do not keep your word when it comes to paying your agents. I will not stick around to find out.

May 30, 2025
Unprompted review
Dreamport logo

Reply from Dreamport

Hello Shawn,
Please share your registered email address and username so we can review your case. One of our team members will reach out to assist you as soon as we have this information. Thank you for your cooperation.

Edit 1: Hi Shawn, in order to gain a better understanding of your case, we need your registered email address and your username, this will help us assist you better.

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