Dreamport Reviews 

338
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, highly appreciating the supportive staff, clear communication standards, and informative training materials. Many people truly enjoy a flexible working environment and feel that the continuous guidance and mentorship provided help them grow personally and professionally. Some reviewers were not happy with payment structures and financial issues, mentioning unexpected delays in payouts and significantly lower commissions than originally expected. A few other people also felt that the online customer support team was completely unhelpful when attempting to resolve urgent account access or technical problems.

What people talk about most

Staff

Consumers find staff to be positive, highlighting supportive and friendly supervisors who provide continuous... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how well-organized,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting a high level of disagreement among... See more

Payment

Customers had ambiguous experiences with payment, reflecting mixed feelings about compensation structures.... See more

Service

Users describe positive interactions with service, highlighting swift support, attention to detail, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Well, I haven't started the live jobs, I am currently under the training phase. I have how ever been reading reviews online just to get an idea what l was getting into exactly. So far, the programme... See more

Rated 4 out of 5 stars

It's great because personally I met with some great people as my supervisor and senior supervisor and they are Okoye and Mercedes. They are always there when you need them not only in professional man... See more

Company replied

Rated 4 out of 5 stars

The process is smooth. helpful seniors to guide you on every step. everything is perfect barring the payout date if have to be extremely critical about it. I wish the payout date would have been 15th... See more

Company replied

Rated 3 out of 5 stars

Hello there, I am having trouble accessing the pre-live stage and I have reached out to the email support many times but still have not received any feedback or assistance with this matter. I have com... See more

Company replied


Company details

Written by the company

Dreamport is a global online freelance platform for independent travel professionals. It operates within the Dyninno Group of Companies, active across travel, finance, entertainment, and technology in more than 50 markets. Travel managers collaborate with Dreamport as independent freelance professionals. The platform provides tools, systems, and lead infrastructure that enable freelancers to operate on a self-directed basis while delivering travel consultations and planning support to clients worldwide. To support new freelance partners, Dreamport offers an online training program designed to equip independent freelancers with the platform-specific knowledge and skills needed for successful freelance activity.


Contact info

3.7

Average

TrustScore 3.5 out of 5

338 reviews

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1-star

Asks customers to review

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Replied to 95% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(338)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A COMPLETE TIME WASTE AFTER ABOUT 5 MONTHS OF MINE AND MY COLLEAGUES' EXPERIENCE.

A complete time waste. Just another way of making money for themselves by utilising other peoples time and energy. Leads that are there are completely useless as just one or two in thousands of old leads in the system can make a sale and when you join a senior team after a couple of months you still receive calls made by the system to you and then the client also are mostly unanswered. Just a time waste. Most of my team mates are still at 0 after over 3 months of efforts and some already left this shitty system.
Please tell asmuch people as possible to create awareness about it to save the poor people from time and energy waste.

July 24, 2025
Unprompted review
Dreamport logo

Reply from Dreamport

Hello Usman, we understand your disappointment, but let’s take a moment to clarify an important point. When you join the senior team, you typically work with fresh leads rather than BQ leads, unless you’ve picked up higher number of leads and haven’t made any sales yet which brings down your sales conversion.

We kindly ask you to provide more details via Trustpilot so we can identify your case in our system and investigate further.

Rated 1 out of 5 stars

Dissappointed

I was really looking forward to working with Dreamport, but unfortunately, my experience was marred by what felt like a lack of consideration for participants' time. After missing one session during the live nesting program, I was unexpectedly sent off and told I'd be reinvited in 14 days. Given the program's structure and timeline, this delay felt like a significant setback. I was disappointed by the inflexibility and hope that in the future, more consideration can be given to participants' schedules and unexpected circumstances. Unfortunately, this experience left a sour taste, and I wouldn't recommend Dreamport without caution.

July 22, 2025
Unprompted review
Dreamport logo

Reply from Dreamport

Hello Alvin, thank you for your feedback. It seems there may be a misunderstanding, as you usually have the option to reschedule.

Please share your registered email address or username so we can look into this for you. We apologize for any inconvenience and look forward to your reply.

Rated 1 out of 5 stars

Modern Slavery

Don't waste your time, they want free labor (modern slavery).

April 1, 2025
Unprompted review
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Reply from Dreamport

Dear Hafeez Ur Rehman,

Thank you for sharing your concerns. We want to hear more about your experience. We have sent you a request on Trustpilot for more information to help us find your account and get in touch with you. If you prefer, you can also reach out to our team at team@dreamport.me to discuss your concerns further.

Thank you!

Rated 1 out of 5 stars

RUN!

RUN! it's a time waste, They will feed up your mind with enthusiasm but after Months of hardworking you gonna be TERMINATED as you didn't match their criteria beside their training is UNPAID so you gotta waste not only your effort but also your mindset, no rewarding system at all.

July 14, 2025
Unprompted review
Dreamport logo

Reply from Dreamport

Hello Ahmed, Thank you for your feedback. Since you did not meet the minimum requirements for the Junior level, we have to cancel your account.

You can still receive compensation for any previous sales you made during your Junior stage. In fact, You will start receiving your performance pay once you enter the second week of the nesting stage and continue through the Junior stage and beyond.

If you want to discuss this further, we can set up a one-on-one meeting. Please let us know if you would like to talk more, and we will arrange it.

Thank you for your understanding.

Rated 1 out of 5 stars

I completed the whole course and got a…

I completed the whole course and got a email saying it's done and I would recieve a test.

And now your team says I didn't complete it in time and my account is deactivated

This is ridiculous

July 14, 2025
Unprompted review
Dreamport logo

Reply from Dreamport

Hello Damien,

Your account has been deactivated because you did not finish your certificate series on time. You had many pending modules in the first stage, and you did not complete them by their due dates, which led to the cancellation of your account.

Your previous account was also deactivated for not completing modules by their due dates. Unfortunately, we cannot reactivate your account right now.

We appreciate the time and effort you spent with us, and we would be happy to welcome you back after three months.

Thank you for your feedback, and we wish you the best in your future endeavors.

Rated 5 out of 5 stars

Well organized

I like the compensation scheme as it pushes me to do more and I like how organized everything is and how helpful everyone is from the HR team to supervisors, even my colleagues, I love the environment, its a really nice place to work

July 10, 2025
Rated 3 out of 5 stars

Good structure. Review payment metrics

I like the good structure for the workflow and professionalalism. However, I feel like 8 hours a day, 5 days a week is a loooong time for it to be commission based earnings only. It would sound better if there was like the basic salary for showing up at work 8 hours a day honestly... even if its not much. Considering the high specifications that the company demands, internet connectivity cost and always being on your top game. Then the higher earnings can come according to performances being added onto the basic salary.

July 8, 2025
Unprompted review
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Reply from Dreamport

Hi Andile, thank you for your valuable feedback. We're happy to hear that you've been enjoying our program.

We understand that the initial phases can be challenging. At first, it requires time and effort to grasp new skills and knowledge. Rest assured, we'll keep your feedback into consideration as we move forward.

Wishing you all the best on your journey!

Rated 1 out of 5 stars

Don't waste ur time in this company

Don't waste ur time in this company, they're looking for a free labor, people that they can take advantage of. They'll waste 3 months of ur lifetime, that u can instead spend on doing productive things, spending quality time with friends and family, and those positive reviews were written by their HR or bots LOL

April 14, 2025
Unprompted review
Dreamport logo

Reply from Dreamport

Hi Dan, could you explain why you feel this way? We really want to understand your point of view and your experience with us.

If you’re willing to share your feedback in more detail, please send us your email address. We highly value your thoughts and want to make improvements.

We look forward to your response.

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