Dreams - Abbotsinch Reviews 337

TrustScore 5 out of 5

4.9

Unit 10 Abbotsinch Retail Park, PA43 4EP Abbotsinch, GB


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Rated 5 out of 5 stars

Delivery was on time. The two fitters were very efficient and careful when removing old bed and fitting new king size ottoman. They double checked positioning and ran through operation of bed, matt... See more

Rated 5 out of 5 stars

Lady approached me straight away and guided me how to chose my bed, got to know me, and was so knowledgable, the delivery drivers were on time, friendly and got things set up in about 20 mins

Rated 5 out of 5 stars

We got our lovely Sleepeeze mattress from the store at Abbotsinch Paisley. The store is clean, bright and there's so much choice The staff are welcoming, professional and friendly without being pushy... See more

Rated 5 out of 5 stars

The store was impeccably clean and well set out. Very professional sales assistant, not pushy, just knowledgeable and helpful. Used the slumber machine which said I needed a soft/medium mattress…an... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit 10 Abbotsinch Retail Park, PA43 4EP, Abbotsinch, United Kingdom

  • 01505 468000

4.9

Excellent

TrustScore 5 out of 5

337 reviews

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Rated 5 out of 5 stars

Quick and efficient.

Delivery was on time. The two fitters were very efficient and careful when removing old bed and fitting new king size ottoman. They double checked positioning and ran through operation of bed, mattress care and safety feature. They left the room clean and tidy and job done quickly.

March 31, 2026
Rated 5 out of 5 stars

Famtastic service

Lady approached me straight away and guided me how to chose my bed, got to know me, and was so knowledgable, the delivery drivers were on time, friendly and got things set up in about 20 mins

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful assisant named Paula.

I was looking for a specific an ottoman bed frame in the showroom in Abbotsinch, Renfrewshire. Paula, the sales assistant was very helpful and showed me the one I was looking for. She confirmed the size I required and also the option of getting the delivery chaps to assemble the bed, which I accepted. She explained every detail and made sure that I understood what I was paying for. When the bed was delivered it only took the chaps 20 minutes to assemble. They took all the packaging away with them.

February 27, 2026
Rated 5 out of 5 stars

Dream sleep

Having the best nights sleep every night,comfy bed,what more can I say.
The staff at the store were so helpful, the lady who attended to me was so helpful, I have never tried so many beds in my life, she was making sure I picked the right one for me, and I did.

March 1, 2026
Rated 5 out of 5 stars

When i arrivedat dreams i was made very…

When i arrivedat dreams i was made very welcome by gerry and the two women who work in the store i was offered some water fromone of the nice women who work in dreams i chosse a mattress GBTEAM when i chose the mattress one of the women stor assistant said that i was entiled to a free double duvet and two free pillows when i purshsed a mattres protctorgerry who servd me gave me a discount on the mattress since i have had my new mattre i have hadvery goodnights sleeps the two delivery drives who deliverd the matters where nice and courtes whenthey deliverd the mattress i would highly recommend dreams

February 21, 2026
Rated 5 out of 5 stars

All round excellent service from Mark…

All round excellent service from Mark his advice in the Paisley store was very much appreciated and was more confident when I had decided on my choice of mattress…very friendly store and was looked after..Paula and the team where so lovely…the order and delivery of my purchase by the Dream Team guys was top notch Dreams will be my go to store for any future purchases I may need.

February 15, 2026
Rated 5 out of 5 stars

Whole process was impressive.

Whole process was impressive. Delivery arrived on time, old bed removed, new bed frame assembled. Guys were polite and helpful, lifting the mattress, stored elsewhere, onto the bed. All packaging removed for recycling. Amazing job!

February 15, 2026
Rated 5 out of 5 stars

Mattress

Salesman was excellent at Abbotsinch branch, very knowledgeable & took his time, no sales pressure ( which I liked) & got us the perfect mattress.

August 7, 2025
Rated 5 out of 5 stars

The Dream Team Work at Dreams Abbotsinch

I will never shop anywhere else for beds and pillows! I have never experienced such amazing customer service as I did from Paula at Dreams in Abbotsinch. From start to finish she was so friendly, helpful and knowledgeable that it made the whole process a breeze. I realised I had made a mistake with sizing after ordering the bed and when I went back in to the store, Paula made changing my order so easy. The whole team working there were incredibly sweet to my 3 year old niece and Paula expertly helped all 3 adults choose their perfect pillows. The store is also spotless. I hope Dreams know what a special team they have working in this location!

November 29, 2025

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