The service I received at Dreams was excellent. I was given the chance to find my perfect mattress match via their in house machine, and given all the information i could need to make my choice. Ronni... See more
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Staff (Ciaron) was very patient and helpful when supporting my selecting the most suitable bed and frame for my needs .
After years of never really getting that proper comfy mattress we spent some time weighing up comfort against cost and with help and location of our local Dreams store in Aberdeen we finally found a c... See more
I bought a new mattress November 24, but was extra firm thought it would soften over time. For last 10 months had excruciating lower back pain. Went to dreams, used the sleep finder machine, recom... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 6a Kittybrewster Retail Park, AB24 3LJ, Aberdeen, United Kingdom
- 01224016202
4.9
Excellent
249 reviews
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Salesman was fabulous and so helpful
September 11, 2026
Patient and helpful
Staff (Ciaron) was very patient and helpful when supporting my selecting the most suitable bed and frame for my needs .
September 12, 2026
Excellent service provided at Dreams Kittybrewster
The service I received at Dreams was excellent. I was given the chance to find my perfect mattress match via their in house machine, and given all the information i could need to make my choice. Ronnie was very helpful. All staff very pleasant.
September 10, 2026
Everything was fine we went through the…
Everything was fine we went through the experiance of different beds until we found the one that we think suited us
September 5, 2026
Ronnie in the shop was very helpfull
Ronnie in the shop was very helpfull
He spent lots of time with me guiding me round all options superb salesman
September 3, 2026
Excellent service
Very good service. The salesman listened to what I wanted, no hard sale.
I would recommend ‘Dreams’ to anyone looking for a great choice in selecting a bed or mattress.
Mike Budd
August 27, 2026
Staff were lovely and helpful .There…
Staff were lovely and helpful .There was no rush they left us to look round in our own time until we had made our choice and then stepped in to help .
August 27, 2026
Helpful store and delivery staff
July 5, 2026
Mattress is great very comfortable…
Mattress is great very comfortable should have bought one ages ago
June 21, 2026
From start to finish excellent service
From start to finish excellent service. Great knowledge from Morag at the Aberdeen Branch. The delivery guys were brilliant too.
May 30, 2026
Great help on our purchase
May 3, 2026
A Very Positive Experience
The assistant was very helpful giving all the information from how the computerised bed worked to giving us the mattresses that were suitable for us - also suggested pillows again gave us ones she thought were suitable.
February 3, 2026
The product we wanted arrived in 6 days…
The product we wanted arrived in 6 days ,as promised , delivered at the time they said , to our front door by cheery and helpful chaps .
Also , it was already assembled , which was a bonus!
And it was exactly what we’d been looking for , not always the case nowadays .
All remarkably smooth and easy. Thank you .
April 17, 2026
Excellent staff in Shop and when my New…
Excellent staff in Shop and when my New Bed arrived The delivery men did a Excellent job putting my new bed together
April 10, 2026
From the “non-pushy” advice given in the showroom to the efficient delivery and pleasant receptionist on the phone the DREAM experience was faultless and we would recommend and return in the future.
From the advice given in the showroom
April 8, 2026
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