From the moment we have entered the Dreams, we have been acknowledged, approached and greeted by one of the staff, Jessica. She asked whether we have had any previous experience with the Dreams and r... See more
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See what reviewers are saying
Recently purchased a bed, headboard and mattress from my local stores in Tameside Gtr Manchester. Salesman, Joe, was very helpful and extremely helpful. he assisted my selection of a bed, which turned... See more
The team at The Snipe in Ashton were not pushy but helpful and knowledgeable. Tea/Coffee and a pillow was offered as we tried out numerous makes and types whilst a special automated computerised m... See more
Amazing, Knowledgeable and genuine staff. We were supported throughout our purchase from initial thoughts to final purchase by a wonderful member of staff. Not pushy at all just supportive and gave... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
300 Manchester Road, M34 5GJ, Ashton under Lyne, United Kingdom
- 01615210623
4.8
Excellent
252 reviews
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Great purchasing experience
We were greeted into the shop asked what type of bed we were looking for. I cant remember your staffs name but she listened to our requirements and guided us to 3 mattresses that met our requirements. She left us to try them and to make our decision.
I chose a foam mattress we were able to take away with us. But we were offered a delivery if we required.
The mattress is perfect and meets our needs and is very comfortable.
I had been to a nearby Swedish store to check out their mattress. But we left the store as their process was tiresome.
From start to finish the experience at dreams was excellent. Would recommend Dreams.
May 16, 2023
Delivered on time assembled in bedroom…
Delivered on time assembled in bedroom and left clean and tidy
May 18, 2023
What I ordered was what I got
What I ordered was what I got
The delivery team were friendly and helpful
It took less than an hour to assemble the bed
The mattress is very good and comfortable too
May 12, 2023
Great customer service
The sales assistant was fantastic, I told him what I needed the bed for, he got me the best deal he could. The men that delivered and built the bed was also great and very empathetic.
April 27, 2023
I love my bed
I love my bed very easy to put together, lovely space to put all your bedding and towels definitely would recommend
April 26, 2023
Would definitely buy from Dreams again.
Recently bought the classic divan and a new mattress from the Ashton-under-Lyne branch. All staff were really helpful and friendly and gave us lots of advice about different products and their measurements. You could see they worked as a brilliant team, led by the manager. Delivery was quick and easy, the delivery drivers were prompt and polite. Overall really pleased with the bed and mattress, price was reasonable and the whole process was stress free. Would definitely buy from dreams again.
April 13, 2023
Really helpful and friendly staff
Really helpful and friendly staff. Given time to browse without being pushy or following us around the store.
April 8, 2023
Unprompted review
Love the mattress nice and comfy
Love the mattress nice and comfy. Customer service was fantastic
April 7, 2023
No pressure for a sale
No pressure for a sale, polite helpful member of staff, think he was called Jack, delivered on time.
April 5, 2023
the service we received in the showroom…
the service we received in the showroom and the car and attention from the delivery crew
April 1, 2023
Great experience at Dreams from the…
Great experience at Dreams from the initial looking for a mattress , to buying one.
Great selection of beds which you can try and find the one you want.
Given time to choose the right one a great experience.
Thank you Dreams.
April 1, 2023
The quality was really good and the…
The quality was really good and the fitter and all the staff were really helpful and friendly and the timing was really quick
March 23, 2023
Unprompted review
Brilliant store
Brilliant store, couldn't be more helpful. Sales rep knowledgeable only been there that week, demonstrated the different styles we was interested in. Delivery and assembly on time and job well done.
February 25, 2023
Misses wanted a change
Misses wanted a change so off she went internet searching and found just what she wanted and as we bought from dreams previous went in store to see it in the flesh was still very happy so bought it good delivery time and the delivery men were very polite and helpful would recomend
March 12, 2023
Assisted by Katy (spelling ?) who was…
Assisted by Katy (spelling ?) who was professional, pleasant and knowledgeable in advising what mattresses we should consider without pushing to one or the other.
February 11, 2023
A positive bed buying experience
Helpful customer service in the shop and on delivery. A comfy bed.
March 7, 2023
The way the staff dealt with my…
The way the staff dealt with my purchase very helpful ,also the delivery men nothing was to much trouble for them certainly recommend Dreams. L.Chapman
March 4, 2023
Polite and knowledgeable sales team
Polite and knowledgeable sales team. A pleasure to deal with.
February 27, 2023
Couldn't of been any easier purchasing…
Couldn't of been any easier purchasing my mattress. Unfortunately we arrived 20 minutes before they closed but we still got the whole experience and it couldn't of been any smoother. Happy customer
February 19, 2023
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