We were approached by a sales assistant on arrival at Dreams. He was helpful and informative, showing us different options as well as offers on different beds and mattresses. We didn’t feel pressured... See more
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We found Aaron exceptionally polite and cheerful and his knowledge of the products was very good and answered all our questions. We felt comfortable and not pressed. We would be pleased to rate him 10... See more
Met by sales person almost immediately, showed & demonstrated me what I was after with professionalism. Only issue is that the delivery time is a month away. Otherwise very happy with service.
From the moment we started our enquiry Aaron was polite and attentive to our needs. He lead us through to procedure in selecting the most suitable mattress for our comfort needs without any pressure t... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 10a Cambridge Close Retail Park, HP20 1DG, Aylesbury, United Kingdom
- 01296794685
4.8
Excellent
285 reviews
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Loving new bed and mattress looks so…
Loving new bed and mattress looks so nice the mattress is so much more comfy than old one . Staff helpful in Aylesbury branch too.
June 14, 2025
Highly recommend Dreams Aylesbury!!!
I recently purchased beds from Dreams in Aylesbury, and I had an outstanding experience thanks to the exceptional service provided by Mr. John (Manager) and Aaran. Both were extremely helpful throughout the purchasing process. They took the time to understand my needs, provided expert advice, and made sure I was completely satisfied with my choices.
What really stood out was their friendly and customer-focused approach. They made the entire experience smooth and pleasant, with no pressure—just genuine support and professionalism. It’s not often you come across such helpful and attentive staff in retail these days.
Highly recommend Dreams Aylesbury if you're looking for quality products and top-notch service!
May 27, 2025
Unprompted review
Happy Customer
Really pleased with the overall service from Dreams. Delivery was within the alloted time, the delivery and assembly team were prompt and efficient (Tom & Mark). The bed is for a spare room and all our visitors that have stayed so far have said they had a very comfortable sleep.The bed is the Wilson D Ottoman Natural Woven and the mattress is the Braybrook D, size double. Sales person was Jasper and was very patient helping us with the selection.
April 27, 2025
Delivery was on time in fact earlier…
Delivery was on time in fact earlier than what I was excepting . Sales manager was helpful and informative if I need to purchase another bed would definitely use Dreams again
May 19, 2025
Amazing customer service throughout
Amazing customer service throughout, in store and all the way through to delivery. Would 100% recommend!
May 9, 2025
Bed purchased for spare bedroom,not…
Bed purchased for spare bedroom,not used at moment.We are happy with product.If we have any issues in the future,we will contact you
May 9, 2025
I didn’t feel pressured by the…
I didn’t feel pressured by the salesperson, and knew I’d be happy with my choice
May 9, 2025
Look No Further Full Fill Your Dream
The whole experience from when my wife and I walked into Dreams of Aylesbury meeting a true professional sales man with a knowledge of his expertise in beds giving his confidence that we was making the right choice .
We would highly recommend anyone to visit and purchase with confidence to enjoy a perfect nights sleep.
Thank you for a perfect experience it was a dream come true.
April 6, 2025
I had a bed delivered and assembled at…
I had a bed delivered and assembled at my home, and I couldn’t be happier with the experience. The two people who handled the delivery and setup arrived exactly on time, which was already a great start. They were both professional, friendly, and clearly knew what they were doing.
They built the bed quickly but with great care, making sure everything was sturdy and perfectly aligned. They even cleaned up all the packaging afterward, leaving the space spotless. It was a seamless, stress-free experience from start to finish.
Highly recommend their service — reliable, efficient, and top-quality work!
April 4, 2025
Found the Ideal Mattress & Pillows!
Sean at Dreams Aylesbury was fantastic! From the moment we walked in, he made us feel welcome and guided us with great advice.
The Sleepmatch tester helped us find the perfect mattress, and with Sean’s help, we also picked out the ideal pillows. We also love that Dreams offers a mattress recycling service.
We’ll definitely be back when we need a new bed. Highly recommend!
March 25, 2025
Unprompted review
Great service from sales to delivery
Great service from sales to delivery. Quality bed sturdy and reasonably priced.
March 16, 2025
Everything went very smoothly from…
Everything went very smoothly from choosing the bed in store to delivery and assembly. Staff were very helpful, respectful and careful of property. I'd go there again and would recommend.
March 2, 2025
Great Service
The staff were very patient and left me plenty of time to try out various mattresses providing me with advice but not putting any sales pressure on me. They pointed out that the mattress I was interested in was also available in the clearance section, saving me quite a bit of money.
February 6, 2025
that they would get good service
the salesman was very helpful and answered any questions that we asked and made us feel welcome and understood with what we needed
February 15, 2025
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