Dreams - Blackpool Reviews 171

TrustScore 5 out of 5

4.9

Unit 1/C 270 Vicarage Lane, FY4 4ND Blackpool, GB


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Rated 5 out of 5 stars

From first walking into the store to the delivery of my new bed everything was faultless. The store experience was friendly, very informative and helpful. The delivery process was seamless. Full... See more

Rated 5 out of 5 stars

Shopping at Dreams was indeed a Dream, our visit to Blackpool Dreams was made a pleasant experience with the friendly professional and courteous team Aaron and Mel. They left us alone to browse and... See more

Rated 5 out of 5 stars

Fantastic bed and mattress giving me the best sleep ever Great advice and recommendations from the lady at Blackpool shop Delivered and assembled by the delivery team from dreams Arrived on time... See more

Rated 5 out of 5 stars

The delivery arrived on time. The delivery men were quick and efficient and assembled thx bed jn less than 20 min. They were clean and polite. The bed is in good condition and although not quite as co... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit 1/C 270 Vicarage Lane, FY4 4ND, Blackpool, United Kingdom

  • 01253489347

4.9

Excellent

TrustScore 5 out of 5

171 reviews

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Rated 5 out of 5 stars

100 day mattress guarantee 💯

We bought an electric bed in January with Tempur mattresses with the 100 day comfort guarantee.
Today ive arranged to change 1 to a firm. The experience with Dreams Blackpool (Rose) and only custome services was helpful and efficient. I even got money back vouchers as the mattresses had gone down in price. Amazing service thank you 😊

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

From first walking into the store to…

From first walking into the store to the delivery of my new bed everything was faultless.
The store experience was friendly, very informative and helpful.
The delivery process was seamless.
Full coms before their arrival.
Very professional, quick and tidy !!
Thank you. ☺️

April 5, 2026
Rated 5 out of 5 stars

Excellent experience

The ladies in the shop when I bought the bed were brilliant.
On delivery day I was kept up to date, it arrived on time and the gentleman delivering were brilliant. They worse shoe covers in the house, were respectful, and built the bed as Intended.
Excellent experience all round, would definitely recommend

January 28, 2026

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