From first walking into the store to the delivery of my new bed everything was faultless. The store experience was friendly, very informative and helpful. The delivery process was seamless. Full... See more
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Shopping at Dreams was indeed a Dream, our visit to Blackpool Dreams was made a pleasant experience with the friendly professional and courteous team Aaron and Mel. They left us alone to browse and... See more
Fantastic bed and mattress giving me the best sleep ever Great advice and recommendations from the lady at Blackpool shop Delivered and assembled by the delivery team from dreams Arrived on time... See more
The delivery arrived on time. The delivery men were quick and efficient and assembled thx bed jn less than 20 min. They were clean and polite. The bed is in good condition and although not quite as co... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 1/C 270 Vicarage Lane, FY4 4ND, Blackpool, United Kingdom
- 01253489347
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100 day mattress guarantee 💯
We bought an electric bed in January with Tempur mattresses with the 100 day comfort guarantee.
Today ive arranged to change 1 to a firm. The experience with Dreams Blackpool (Rose) and only custome services was helpful and efficient. I even got money back vouchers as the mattresses had gone down in price. Amazing service thank you 😊
Very helpful and took extra care with…
Very helpful and took extra care with everything.
From first walking into the store to…
From first walking into the store to the delivery of my new bed everything was faultless.
The store experience was friendly, very informative and helpful.
The delivery process was seamless.
Full coms before their arrival.
Very professional, quick and tidy !!
Thank you. ☺️
Amazing bed so comfy
The product is very good
The product is very good, I got very good sleep in every night. I don’t have any painful in my back born and my neck now. Thanks you give me a good mattress
The new bed and mattresses were perfect…
The new bed and mattresses were perfect thank you
Great product and the sale price was…
Great product and the sale price was excellent.
Delivery guys were brilliant, respectful of my property.
Excellent experience
The ladies in the shop when I bought the bed were brilliant.
On delivery day I was kept up to date, it arrived on time and the gentleman delivering were brilliant. They worse shoe covers in the house, were respectful, and built the bed as Intended.
Excellent experience all round, would definitely recommend
Very helpful team in store and…
Very helpful team in store and delivery team excellent service
Service and delivery service very good very happy from start to finish lovely sleep would recommend them
Very good service in the shop and Tom and is mate was very good
Friendly and efficient service
Friendly and efficient service. Very pleased with the quality of the bed.
Personal attention to detail and…
Personal attention to detail and ensuring that we got the right product were excellent.
Everything went well.The two girls were…
Everything went well.The two girls were brilliant.
Excellent morning
Signed Pamela Shorrock
Excellent experience from purchase to delivery
Excellent in store experience where our needs were assessed and our options fully outlined. Very courteous and professional delivery drivers. Advance warning of timing and actual delivery on time
Great experience from start to finish
From selecting our bed from the vast range of beds to delivery and erection, the staff in the shop the delivery lads and now enjoying a comfy nights sleep it’s been excellent
Friendly and helpful staff
Friendly and helpful staff
Top notch service.
Excellent quality and comfort
Well done 👍
The ladies who work in the shop are…
The ladies who work in the shop are lovely and were very kind to my kids as well. They took the time to help me find the best deal and go through all info with me.
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