Good experience with the sales staff in the local showroom - not pushy, but provided good information. Short delivery date. Friendly guys who delivered the bed. Fairly easy for two strong people to... See more
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I visited Bromley branch initially for a quote. I was greeted by Hamish and Jack. I was so well looked after, that I placed order for a bed and Mattress. The bed came today, just a few minutes la... See more
Excellent service from Sidi at Dreams Bromley. He took a real interest in our situation and provided sound advice and after sales service. He made it clear from the start that we had to come to the ri... See more
We went to the Dreams store (Bromley) initially and the staff were super helpful. The most suitable matress was found and then base and head board. However, we placed the order online. Very easy proc... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
44 High Street, BR1 1EA, Bromley, United Kingdom
- 02038904134
4.9
Excellent
215 reviews
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Helpful sales and delivery staff
Good experience with the sales staff in the local showroom - not pushy, but provided good information.
Short delivery date.
Friendly guys who delivered the bed.
Fairly easy for two strong people to erect the bed using the guidance sheet which was provided.
June 16, 2026
Friendly, professional and patient service
The bed is neat, comfortable and practicable; I have slept much better then formerly!
June 26, 2026
The service from the store to my flat…
The service from the store to my flat was excellent.
June 20, 2026
Very helpful staff
May 24, 2026
I visited Bromley branch initially for…
I visited Bromley branch initially for a quote.
I was greeted by Hamish and Jack. I was so well looked after, that I placed order for a bed and Mattress.
The bed came today, just a few minutes later than the dedicated slot.
The delivery men were also very nice and efficient.
Overall I am extremely impressed and will highly recommend Dreams to friends and family.
Hamish and Jack deserve a special mention. They were both very helpful, knowledgeable and very friendly.
April 27, 2026
Unprompted review
Helpfulness to choose the correct
Helpfulness to choose the correct
mattress.
I am very pleased with mattress it is very comfortable.
April 25, 2026
Friendly and knowledgeable staff
April 19, 2026
Excellent experience at DREAMS
Knowledgeable, friendly and helpful staff. Good range of mattresses to choose from. Everything explained clearly.
April 18, 2026
Unprompted review
What the showroom did well was listen…
What the showroom did well was listen to my needs and didn't pressure me into a fast decision, they informed me well on things I needed to know and presented me enough options for an informed choice but not be too overwhelming in my opinion I believe his to (4).
April 11, 2026
The mattress I chose was super…
The mattress I chose was super comfortable, delivery was on time and the delivery guys were super nice, helpful and thoughtful by wear foot bags before stepping into the house, unpacking and putting the mattress on the bed and even grabbing the rubbish for me. Best delivery experience ever
March 8, 2026
I bought the bed in your Bromley shop
I bought the bed in your Bromley shop. From the beginning, it was great service and delivery was great too. Thank you so much.
March 6, 2026
Great experience
Definitely the young man that served us. I was just browsing and was not intending to buy that day. Mackenzie was professional, informative and made it a fun experience. I went away to think about it and when I returned Mackenzie was busy and I could have been served by others however I was adamant that he got my sale.
I love my bed , mattress, pillows
January 24, 2026
Joe took time to explain all our…
Joe took time to explain all our questions. He was very well informed and enabled us to make the right choice for us. Delivery was on time which is always good.
January 30, 2026
My experience with Dreams when ordering…
My experience with Dreams when ordering my new bed was like a breath of fresh air. A company with friendly, intelligent staff both in store and on the phone. Everything went according to plan from ordering the bed at Dreams in Bromley to the delivery. My new bed and mattress are so comfortable too, of course.
December 12, 2025
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