Dreams - Cannock Reviews 175

TrustScore 5 out of 5

4.8

Unit 10b Oribital Retail Park, WS11 8XP Cannock, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Genuinely a fantastic experience and big thanks to cannock dreams who have been amazing. Everything promised was delivered; date , time and bed quality is superb. Would 100% recommend and monitor webs... See more

Rated 5 out of 5 stars

Ordering and delivery were superb thanks to the staff. When I walked in the showroom Gary was very helpful and knowledgeable and helped me to choose the bed and mattress I wanted. I was constantly up... See more

Rated 5 out of 5 stars

Stephen and Will the delivery drivers from Dreams Cannock delivered our king size bed today.They were quick,efficient and friendly.They let me know what was happening and were with us at the time allo... See more

Rated 5 out of 5 stars

Staff paid great attention to us and took time to listen. They explained the different types of mattress, used a machine to check the softness/firmness we needed and quoted the prices. We were pleased... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit 10b Oribital Retail Park, WS11 8XP, Cannock, United Kingdom

  • 01543 577640

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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4.8

All reviews

(175)

12,556 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Genuinely a fantastic experience and…

Genuinely a fantastic experience and big thanks to cannock dreams who have been amazing. Everything promised was delivered; date , time and bed quality is superb. Would 100% recommend and monitor website for deals and dreams honour this before finance arranged thanks dreams we are really happy

June 5, 2026
Rated 5 out of 5 stars

Great service

Ordering and delivery were superb thanks to the staff. When I walked in the showroom Gary was very helpful and knowledgeable and helped me to choose the bed and mattress I wanted. I was constantly updated about my order by the Dreams team up to delivery. The delivery and fitting of the bed was excellent and I was informed of what I needed to do to keep the mattress in good order.

May 15, 2026
Rated 5 out of 5 stars

Stephen and Will the delivery drivers…

Stephen and Will the delivery drivers from Dreams Cannock delivered our king size bed today.They were quick,efficient and friendly.They let me know what was happening and were with us at the time allocated.They took our old bed being respectful of our carpet etc.Very satisfied

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful branch staff

Staff paid great attention to us and took time to listen. They explained the different types of mattress, used a machine to check the softness/firmness we needed and quoted the prices. We were pleased with the purchase and are sleeping so much more comfortably than on the old mattress! They also arranged to recycle that.

April 7, 2026
Rated 5 out of 5 stars

The sales team was helpful thay made us…

The sales team was helpful thay made us a cup of tea after trying most of the beds in the showroom we finly picked the bed
The delivery men was perlite and helpful took the rubbish away very happy with the service we received from dreams

February 7, 2026
Rated 5 out of 5 stars

I was not pounced on when walking into…

I was not pounced on when walking into the store. I was gently approached by the salesman who did the test to confirm which mattress would be suitable for me. He then pointed out the mattresses which matched my requirements. I actually work for a competitor and had every intention of getting the spec., and ordering from my place of work, however due to the fantastic service from Gary, I decided to purchase from you. Lovely atmosphere in the store, hope everything is OK with my delivery now.

January 24, 2026
Unprompted review
Rated 4 out of 5 stars

The bed is lovely

The bed is lovely, my son really happy with it. Lads were great who put it together. Would of given 5 stars but it was damage don arrival so new part had to be ordered. Bit inconvenient

November 26, 2025
Rated 5 out of 5 stars

'Tammy' The Dream of all Dreams !

What a fantastic experience we had in Dreams of Cannock today !
We were met by Tammy & Paul who both gave us a very warm and hearty welcome . My Mother in law was wanting a new mattress so Tammy duly gave her the most wonderful customer experience.Not only
knowledgeable she connected with her straight way...Kind, considerate , patient , fun , attentive in every way ! We were all asked if we wanted a drink , Paul very kindly stopped what he was doing and went to buy some coffee . The Sleep match was superb , beds were tried and tested with the relevant pillow and a mattress & pillow were purchased! A very happy Mother in law thanks to Tammy . She is a super star , an absolutely fantastic ambassador for the company ! Well done Tammy & Paul for looking after us all so well 😊

November 19, 2025
Unprompted review

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