Dreams - ChippenhamReviews 

Excellent service in the showroom and from the delivery drivers

Knowledgable and friendly staff from store to delivery. Bed frame and mattress high quality and comfortable. Overall service was excellent, professional and friendly.

We are a return customer. Highly recommend the Chippenham branch for the service & advice received.
Bed delivered on time. Lots of contact with updates. Delivery guys were polite & helpful.
Most of all the bed & Mattress is wonderful!

Excellent service, quick and easy delivery and blissful sleep!

All went well from choosing, ordering and delivery.

Lovely staff very friendly definitely helped us choose our bed and mattress. Which is great very comfortable and def helps our sleep. any questions were answered and he even helped me choose my carpet to match and little side cabinets great experience

We had a really positive experience at the Chippenham Dreams store. From the moment we walked in, Dan made us feel welcome without being overbearing or pushy, which we really appreciated. Buying a bed can feel like a big decision, but he made the whole process calm and straightforward.

Dan took the time to ask about our sleeping styles and any aches or symptoms we experience, and then talked us through the different mattress options in a clear and balanced way. What stood out most was that he didn’t try to steer us toward the most expensive option — he genuinely focused on what would suit us best. He also suggested different pillow choices tailored to my needs and explained why certain ones might help, which felt very thoughtful and personalised.

Small touches made a difference too, like offering us a glass of water while we were testing mattresses. It made the experience feel comfortable rather than rushed or transactional.

We haven’t received the bed yet, but based on the in-store service alone, we’re very happy with our decision and grateful for Dan’s professionalism and care. Highly recommend the Chippenham Dreams team.

My new bed . The experience in the store was very good the manager was very helpful and knew a great deal about beds and was able to guide me in choosing the ideal bed for me . The guys who delivered the bed were great and arrived when they saix they would .well done Dreams .

Effective and efficient staff, all of whom were friendly and polite. The mattress works as advertised too.

Great company, very supportive and knowledgeable sales staff. Helpful without being overly " sales oriented". Never felt pressured to buy or got the slightest hint of up selling, just a genuine interest in helping us choose the best bed for us.

The sales team ensured that all aspects of delivery and assembly went smoothly considering we are elderly and disabled. The bed is extremely comfortable and the TV enclosed within is great

Great service all round from store to delivery

Salesman was very friendly and informative without being pushy. IWe felt he understood our requirements and guided us accordingly.

Overall the experience I received from purchasing the item to delivery was excellent, can not fault the way it was handled,good job done

Excellent service from start to finish. Friendly, knowledgeable staff in the shop where nothing was too much trouble, and careful, friendly delivery staff on the day.
Bed has been comfortable from day one and we are very pleased with our purchase

Definitely exceeded expectations. Super friendly staff - in store and the delivery guys were great. Too early to say about the bed - only had a few nights but all good so far!

Visited your Chippenham store Saturday to purchase a new mattress
Your staff member Dan was very helpful and took time to assist us, thank you Dan
Our only issue is the delay in expected delivery of 5!! Weeks!!

When my flat fell through and I had to start all over again, they were very accommodating and held my mattress in their warehouse without complaint. It was worth waiting for, love it.

Our salesman Sam was very helpful without being pushy and although we eventually selected a mattress above our budget it was the right one for us. Very happy with the mattress and the delivery service. Communication was good and delivery was on time as predicted. A little peeved being asked to pay extra for a guarantee considering the price of the item so we declined that offer.