Bought a new bed from Dreams it is really well made and I am so happy with it I now have a comfortable good nights sleep. The customer services e was great right from buying where the staff knew every... See more
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Great customer service. The item then arrived smoothly and as scheduled and my son is now having a really great sleep on his new purchase. Would highly recommend Dreams for dreaming. Thanks again a... See more
The assistant was very helpful,and we choose a mattress which was delivered on time by driver,he said to leave mattress for two hours before making up which I did .Husband and myself never slept all n... See more
This is the third time we have used Dreams Clydebank and the people in the store couldn't be more helpful. Choosing a bed is tricky and the staff know how to be helpful without interfering! The who... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 8 Clyde Retail Park, G81 2XA, Clydebank, United Kingdom
- 01419 528709
4.8
Excellent
174 reviews
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An all round great purchase and experience
Great customer service. The item then arrived smoothly and as scheduled and my son is now having a really great sleep on his new purchase. Would highly recommend Dreams for dreaming. Thanks again and I will be back when it is time to get my mattress and bed renewed!
July 5, 2026
Delivery time
Always let you know a date that's suitable for you. Reliable and phone before to ket you know a specific time
May 23, 2026
Bed from Dreams
Bought a new bed from Dreams it is really well made and I am so happy with it I now have a comfortable good nights sleep. The customer services e was great right from buying where the staff knew everything possible about beds to the delivery on delivery they put the bed together for me and made no mess and took away all the packaging. All the staff were really helpful, polite and freindly
May 29, 2026
The assistant was very helpful and…
The assistant was very helpful and friendly. She advised me well.
I had a price range to stick to so I purchased a mattress online which wasn't in the store.
June 21, 2026
Excellent service.
Excellent service at the showroom. Delivery time and delivery process were first class. The mattress is very comfortable an we are so pleased.
June 19, 2026
Very professional service and happy…
Very professional service and happy with the mattress.
June 7, 2026
King size Mattress
The Lady who guided me through the Process was very professional and knowledgeable.From the test bed through the choices I had available .Was always there to offer help without being pushy .Delivered on time and the drivers were very efficient and friendly.
May 8, 2026
Was kept informed when delivery was due giving a two hour slot.…
Was kept informed when delivery was due. Guys were extremely efficient and mannerly.
April 20, 2026
Needed new mattress
Needed new mattress. The staff very friendly and took the time to see my needs.No complains Delivery staff also friendly and on time
April 3, 2026
This is the third time we have used…
This is the third time we have used Dreams Clydebank and the people in the store couldn't be more helpful. Choosing a bed is tricky and the staff know how to be helpful without interfering! The whole process has been seamless.
We subsequently had an issue with the bed base and the customer service team sprang into action immediately and sorted it out for us by delivering a replacement. I couldn't rate the team more highly.
We will definitely be back again in the future.
March 6, 2026
I love my new bed it's fantastic
I love my new bed it's fantastic. My experience in the shop was great. Debbie never pressured me in to anything I felt very comfortable to take my time ( and I did about 3 hours ) and felt I could change my mind lot's of times. Would definitely recommend this store to anyone.
February 20, 2026
Very professional salesman Ben really…
Very professional salesman Ben really helped me out and i tried out the sleep survey bed which was great loving my new mattress
February 15, 2026
Brilliant service and quality goods.
Brilliant service and quality goods.. will be back .
February 7, 2026
5 star performance
Can't fault the in store service, shop is clean and staff are friendly and patient, handy as I had the kids with me!!
January 18, 2026
Unprompted review
Great service from the staff at…
Great service from the staff at Clydebank and nice friendly guys who delivered and built it . Thank you 👍
January 16, 2026
Good communication
Overall good experience with good communication on delivery day and time slot.
Only negative issue was bed came with castors which I didn’t know and as I have wooden floors causes difficulties.
January 16, 2026
Amazing from start to finish and the…
Amazing from start to finish and the delivery guys where so careful great service
January 3, 2026
Excellent knowledge and advice …
Excellent knowledge and advice from staff in store and delivery details given with updates on the day of delivery. Fabulous staff and excellent comfy bed. Thank you
December 2, 2025
Bed delivered on time
Bed delivered on time , Was assembled very quickly, both delivery men were very respectful of property, carpets etc . Great service
December 13, 2025
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