Dreams - Crawley Reviews 260

Dreams have been great took us to the machine bed that’s helps you choose the right mattress we were taken to serval beds to find the most comfortable mattress for us ordering was easy and we were made a lovely cup of tea . The staff were very helpful and friendly and made choosing our mattresse and bed a pleasant experience
Once the bed arrived on the date arranged the delivery men took old bed and mattress away put our new bed together talked us though the care of the mattress they were very friendly and polite , the only thing was they left a staple in the bed which I cut my finger on when we made the bed and had to change the sheet again as I got blood on it

The team at Dreams in Crawley are great. They are very helpful and don’t rush you or put pressure on you. We have brought 2 mattresses and bed frames from them. Will definitely go there again.

The whole experience from selection in the store to delivery and now sleeping on my lovely new bed has been fantastic. The sales team were very helpful and supportive, the delivery team friendly, polite and accommodating. My new bed and mattress a delight to sleep on.

Good product and nice people to deal with

Arrived at Crawley shop was greeted by member of staff and was asked to feel free to look around. Pillows were given. Looked around without any hassle but when needed assistance was happy to advise.

Really friendly and knowledgeable staff, they weren’t pushy, they took the time to understand my requirements and budget and the gave some suitable suggestions so I could
find the right mattress. We were able to take home a mattress on the day and the excellent staff (Ian and Matthew) plus a lovely lady made sure the mattress was appropriately packaged and fitted into the car. I would highly recommend. Thank you!

The whole process was fantastic the sales lady kaylee was exceptional and delivery was very smooth both the fitters were polite and did a brilliant job removed there shoes and took great care bringing the bed in and cleaned up all the waste five stars to dreams

Absolutely fantastic customer service from Matthew and Ian. Highly recommend Dreams in Crawley

Good service, arrived on time and delivery men were helpful. Matress is comfortable

Fantastic service went into dreams in Crawley and came out with a great bed.

The staff were helpful and knowledgeable without being pushy

Very polite and helpful delivery team delivered with in the time slot delivered it to were we ask will definitely recommend to others

Sales Person is amazing and very helpful and he has gone beyond miles and assisted us to find the bed frame and mattress matching the previously ordered mattress in 2022. I would recommend dreams Crawley store .

Great service,from start to finish brilliant. Everyone brilliant

The sales team in the shop were very patient and hepful guiding me around the various types of mattress to help me decide on the right one for me. The delivery people arrived on time and carried the very heavy mattress in, unpacked it and took away the packaging and the old matress leaving the bedroom neat and tidy. What more could anyone ask.

Great exoerience. Ian the sales person in Crawley super helpful, but not pushy. Love my new mattress!!

Amazing delivery people , friendly and professional .

We previously tried mattresses at a competitor. They let us try as many as we wanted, but not helpful in advising on best one. Also no opportunity to return once purchased.
Dreams used their scanning machine to suggest four mattresses. We didn't want an all foam one, so tried the other three. Then retried the two we liked and then chose the one we wanted. It was the same price as the cheapest in the other store.
We had two free pillows. Paid extra for extended warranty, delivery, and removal of old mattress. Could have had it delivered the same week, but delayed until convenient. Delivery driver phoned in the morning to confirm delivery. Two guys removed and wrapped old mattress, brought ours in and repositioned the bed for us. They wore overshoes on the house. Brilliant.

Brilliant efficient service from a colleague in store, he knew everything, he was very patient and showed me so many different mattresses to try. I was in there 2 hours and eventually found the right one.
He even changed my delivery date 3 times to get it to me quicker.