Dreams - East Kilbride Reviews 

47
TrustScore 5 out of 5

4.8

Unit 2, East Kilbride Retail Park, Mavor Avenue, G74 4QX East Kilbride, GB


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Rated 5 out of 5 stars

We had a brilliant experience , my wife and me when we went to dreams in East Kilbride, we were offered tea & coffee when we were ordering the bed , Michaela knew her beds , well knowledgeable in matt... See more

Rated 4 out of 5 stars

Unfortunately I have to tell you that we are not enjoying the mattress. It is only three weeks off use but so far it has been really uncomfortable , if things don't improve I may have to return it.

Rated 5 out of 5 stars

A seamless way to buy a bed. From the minute we spoke to the young salesman in the East Kilbride shop, to the exact spot on time of the delivery, we were kept updated and also asked if we needed to... See more

Rated 5 out of 5 stars

They really know their stuff at Dreams. Excellent service, very knowledgeable about their products and keen to match you to what suits your needs so that you can enjoy a good nights sleep. Service f... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit 2, East Kilbride Retail Park, Mavor Avenue, G74 4QX, East Kilbride, United Kingdom

  • 01355 711763

4.8

Excellent

TrustScore 5 out of 5

47 reviews

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4.8

All reviews

(47)

14,593 reviews in the last 12 months

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Rated 5 out of 5 stars

Rachael at Dreams East Kilbride

Rachael, the young lady who helped us, was friendly, polite and knew her products well. We were invited to try the “magic bed” to find the best mattress for us and were then shown a variety of different ones based on this. We knew what kind of bedbase we wanted so were pointed in the right direction to make our choice. Advice was available at every stage but there was no pressure and no “hard sell”. Our choices and information were carefully checked to ensure we were happy. A very pleasant experience.

April 20, 2025
Unprompted review
Rated 5 out of 5 stars

They really know their stuff at Dreams

They really know their stuff at Dreams. Excellent service, very knowledgeable about their products and keen to match you to what suits your needs so that you can enjoy a good nights sleep.
Service from choosing to delivery excellent delivering on time within a two hour window. Would shop there again without hesitation.

April 21, 2025
Rated 5 out of 5 stars

Friendly and efficient service

The staff greeted us warmly and even offered tea/coffee. Michaela was very helpful and arranged to have our ottoman delivered on a date that suited us.
The delivery was as arranged. The delivery staff were friendly and checked we were happy with where they left the ottoman.
We would recommend Dreams.

April 19, 2025
Rated 5 out of 5 stars

A lovely new bed!

Had a very helpful assistant help us when we bought our new bed. Only had it a week, and still getting used to the new mattress, but so far, so good.

February 19, 2025
Rated 5 out of 5 stars

Great Products

Visited the showroom & the staff were very friendly & helpful.Plenty of choice & great deals on just now. Ordering & delivery went very smoothly, would recommend shopping here.

January 17, 2025

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