We popped into Eastleigh branch today and was met by Sam, very welcoming and knowledgeable of the products. Very thorough in his details of purchase and what happens next. He is an asset to the compan... See more
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Lovely sales staff, very helpful and knowledgeable. Helped us select the best purchase for 2 single mattresses we were looking for.
Staff listened carefully to our questions and were knowledgeable with their replies. The whole process was comfortable
Visited your store in Chandler's Ford/Eastleigh. A very helpful member of staff showed me various beds to suit my needs. This enabled me to make an informed decision after discussing everything wi... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Chestnut Ave. Retail Park, SO53 3TF, Eastleigh, United Kingdom
- 02380 614040
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The staff at the store were absolutely…
The staff at the store were absolutely fabulous, chatty and friendly and not overbearing or pushy, great customer service. The store had a 'nice' feel, making us feel comfortable whilst looking at the beds we were interested in. Would be my first choice next time I need a bed.
good experience all round
Very friendly staff
Store was very presentable and had a good selection of beds and mattresses on display, the staff were very friendly, courteous and knowledgeable.
Great service
Easy to try different types/firmness of mattress in store; plenty to choose from. Sales staff were polite and helpful without being overly pushy. Mattress was delivered quickly and efficiently, with our old one taken away. New mattress is very comfortable (if a bit fumy at first!)
The staff were very knowledgeable and…
The staff were very knowledgeable and helpful. It was delivered exactly when promised and assembled quickly and cleanly. The bed I ended up buying is perfect, I'm very happy with it.
Excellent in-store service
Excellent in-store service, followed by very timely delivery.
Delivery team very efficient, considering removal of old super king mattress and installation of new one
Best night sleep ever
Very helpful in the dreams shop, arrived when said and put together by a friendly fitting team. Would definitely recommend Dreams. I love my new bed
Faultless service
Faultless service. We were helped by Rob at Dreams in Eastleigh. He had a fantastic knowledge of mattresses, and explained to us the difference in styles and quality, our order was put through quickly and efficiently and delivery arranged for a convenient date, on the delivery day our delivery men text us with an arrival time the night before and called us in the morning to confirm, they arrived on time and took the mattress up to the bedroom and even took the plastic off and put it on the bed. Cannot recommend Dreams@Eastleigh enough, thank you all for an excellent experience! Will definitely shop here again!
Delivered on time and very polite and…
Delivered on time and very polite and helpful
Good ottoman base - tip: pay for assembly
Looked up ottoman bed base online. Went to Eastleigh store at opening times. Saw bed. Liked it. Bought it. Had it delivered and assembled. Piece of cake. Good service at the store, very helpful.
Extremely comfortable
Really good in store advise and…
Really good in store advise and guidance. Product delivered on time. We are very happy with our purchase.
Great customer service fab new bed and…
Great customer service fab new bed and the guys who delivered and put everything together and in place were brilliant they are a credit to your company.
Helpful advice in the showroom
Helpful advice in the showroom. Sales person had the time to show us several different mattresses and did not pressure on us to choose which we felt was best.
Good all-round experience, really helpful staff
Really helpful staff, good service, clean and well presented store (happy for the children to explore and play!).
Good range of mattresses for different budgets - including high quality products made in the UK :)
Great service
Great service, very knowledgeable sales assistant and friendly too.
Friendly staff who knew their products…
Friendly staff who knew their products very well. Delivery on time and efficient.
Delightful sales team
The sales team spent a lot of time helping me choose what I wanted and clearly explained the options. I was able to change my choice of colour at a later date and they seemed happy to do this.
The delivery men were efficient and asked me where in the room I wanted the bed. They covered or removed shoes without me requesting that they do.
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