In store service: efficient, friendly & honest, didn't push me to exceed budget. "Sleep Match" was cool! Delivery : kept well advised of progress, quick & friendly Bed : easy to assemble and comfy... See more
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From our experience with George the sales gentleman to the delivery of the bed and mattress all went very smoothly. So far no problems have arisen. Staff very courteous and helpful.
Faultless communication from the delivery team & speedy set up of the new bed. Really happy with our purchase & would recommend both the service & the product!
Good overall experience from Dreams from store to delivery . Pleased with my new bed / mattress . Shout out to the delivery guys who went above and beyond to assemble my bed and take away all packagin... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
1 Seafield Road, EH6 7LE, Edinburgh, United Kingdom
- 01315 530213
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Very happy with our Dreams purchase…
Faultless communication from the delivery team & speedy set up of the new bed. Really happy with our purchase & would recommend both the service & the product!
Dream on, dream on, dream until your dreams come true
In store service: efficient, friendly & honest, didn't push me to exceed budget. "Sleep Match" was cool!
Delivery : kept well advised of progress, quick & friendly
Bed : easy to assemble and comfy as...
That'll be a thumbs up from me! 👍
Good service from the office and the…
Good service from the office and the delivery men. The mattress is very very very good. No more back pain
From our experience with George the…
From our experience with George the sales gentleman to the delivery of the bed and mattress all went very smoothly. So far no problems have arisen.
Staff very courteous and helpful.
great experience from initial shop…
great experience from initial shop visit to product delivery and so far using the bed and mattress
Both the purchasing process and the…
Both the purchasing process and the delivery were painless. Mattress is as comfortable as we remember from the shop
My beds are beautiful and came really…
My beds are beautiful and came really quick I love them the gentleman Godfrey that served us instore helped us look for everything we were looking for the delivery was very fast and efficient and beds built in rooms of choice very happy
Good overall experience from Dreams…
Good overall experience from Dreams from store to delivery . Pleased with my new bed / mattress . Shout out to the delivery guys who went above and beyond to assemble my bed and take away all packaging although this was a delivery only booking ! . Thanks Dreams . . .
Delivery staff were excellent and the…
Delivery staff were excellent and the new mattress is exceptional thank you Dreams
A good night's sleep!
Excellent service at store.
Efficient delivery of new mattress and removal of old one which I was unable to cope with.
Immediate relief of my back problems.
Good night's sleep!
The staff were amazing
The staff were amazing. So helpful and patient with me! Love my mattress!
Having good nights sleep in our new…
Having good nights sleep in our new mattress now,
Cosy cosy cosy, infact to cosy to even get up lol.
Great experience with George
We had a great experience with George. He was friendly, knowledgeable, and really took the time to help us find exactly what we needed. Nothing felt rushed, and his advice made the whole process easy. Excellent service from start to finish! We are returning customers and will be recommending that store to anyone needing a new bed or mattress.
Great experience with Godfrey in the…
Great experience with Godfrey in the Edinburgh store. Excellent knowledge of the products, he listened to my needs and explained the best options. Very happy with my purchase and the great customer service I received.
Great experience in the showroom with a…
Great experience in the showroom with a very patient and informative salesman and a brilliant mattress and bed bought!
Great purchase experience
Experience brilliant from the time we first talked to someone about what sort of bed we wanted to the ultimate delivery of our mattress. Really honest; no hard sales manner and a joy to deal with
I would like to highly recommend…
I would like to highly recommend Manager George and his team at Dreams. No pushy sales tactics here - just great service and product knowledge. This whole team made bed shopping fun and so it was easy to choose a bed and mattress without feeling pressurised or overwhelmed. I got the tempur pro plus and bed frame and can’t wait for it to arrive!
A great service from start to end
A great service from start to end. From going into the store, the staff were extremely helpful and the process was straightforward. On the day of delivery they called ahead and delivered before the scheduled time & the service was superb.
Professional and friendly service
Professional and friendly service. Great products at great prices.
Excellent service
There were a couple of issues with the delivery of my bed and mattress, these were MY problems and NOTHING at all to do with the service I received from Dreams which was excellent. The team at the Edinburgh Seafield store, George and especially Godfrey, dealt with the issues I had in a very friendly, understanding, polite and efficient manner... I've now taken delivery of the bed and mattress and it's exactly what I wanted. I have no absolutely hesitation recommending the Dreams Seafield warehouse.
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