Dreams - Edinburgh SeafieldReviews 

259
TrustScore 5 out of 5

4.9

1 Seafield Road, EH6 7LE Edinburgh, GB


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See what reviewers are saying

Rated 5 out of 5 stars

In store service: efficient, friendly & honest, didn't push me to exceed budget. "Sleep Match" was cool! Delivery : kept well advised of progress, quick & friendly Bed : easy to assemble and comfy... See more

Rated 5 out of 5 stars

From our experience with George the sales gentleman to the delivery of the bed and mattress all went very smoothly. So far no problems have arisen. Staff very courteous and helpful.

Rated 5 out of 5 stars

Faultless communication from the delivery team & speedy set up of the new bed. Really happy with our purchase & would recommend both the service & the product!

Rated 5 out of 5 stars

Good overall experience from Dreams from store to delivery . Pleased with my new bed / mattress . Shout out to the delivery guys who went above and beyond to assemble my bed and take away all packagin... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • 1 Seafield Road, EH6 7LE, Edinburgh, United Kingdom

  • 01315 530213

4.9

Excellent

TrustScore 5 out of 5

259 reviews

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4.9

All reviews

(259)

12,604 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My beds are beautiful and came really…

My beds are beautiful and came really quick I love them the gentleman Godfrey that served us instore helped us look for everything we were looking for the delivery was very fast and efficient and beds built in rooms of choice very happy

May 31, 2026
Rated 5 out of 5 stars

Good overall experience from Dreams…

Good overall experience from Dreams from store to delivery . Pleased with my new bed / mattress . Shout out to the delivery guys who went above and beyond to assemble my bed and take away all packaging although this was a delivery only booking ! . Thanks Dreams . . .

May 23, 2026
Rated 5 out of 5 stars

A good night's sleep!

Excellent service at store.
Efficient delivery of new mattress and removal of old one which I was unable to cope with.
Immediate relief of my back problems.
Good night's sleep!

April 17, 2026
Rated 5 out of 5 stars

Great experience with George

We had a great experience with George. He was friendly, knowledgeable, and really took the time to help us find exactly what we needed. Nothing felt rushed, and his advice made the whole process easy. Excellent service from start to finish! We are returning customers and will be recommending that store to anyone needing a new bed or mattress.

April 17, 2026
Rated 5 out of 5 stars

Great purchase experience

Experience brilliant from the time we first talked to someone about what sort of bed we wanted to the ultimate delivery of our mattress. Really honest; no hard sales manner and a joy to deal with

February 14, 2026
Rated 5 out of 5 stars

I would like to highly recommend…

I would like to highly recommend Manager George and his team at Dreams. No pushy sales tactics here - just great service and product knowledge. This whole team made bed shopping fun and so it was easy to choose a bed and mattress without feeling pressurised or overwhelmed. I got the tempur pro plus and bed frame and can’t wait for it to arrive!

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

A great service from start to end

A great service from start to end. From going into the store, the staff were extremely helpful and the process was straightforward. On the day of delivery they called ahead and delivered before the scheduled time & the service was superb.

February 7, 2026
Rated 5 out of 5 stars

Excellent service

There were a couple of issues with the delivery of my bed and mattress, these were MY problems and NOTHING at all to do with the service I received from Dreams which was excellent. The team at the Edinburgh Seafield store, George and especially Godfrey, dealt with the issues I had in a very friendly, understanding, polite and efficient manner... I've now taken delivery of the bed and mattress and it's exactly what I wanted. I have no absolutely hesitation recommending the Dreams Seafield warehouse.

February 18, 2026
Unprompted review

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