We were met at the store by Debbie who showed us various versions of wooden frames and mattresses. Although we only went in to look she was friendly and helpful as we discussed mattress types over a c... See more
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Staff in the shop were friendly and knowledgeable. gave us plenty of time to look and try out different mattress's. Bed delivery was on time, they set the bed up, checked we were happy with positioni... See more
My wife and I where greeted with smiles and courteous staff. The staff were very helpful and had great knowledge. The delivery was great the 2 chaps were courteous and great workers. Thanks so much fo... See more
We had a great overview in the Irvine Store. My girls tried out various mattresses and no push was made by the Staff. We revisited the after and placed order. All was easy and quick. On both occasions... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 2B Riverway Retail Park, KA12 8AG, Irvine, United Kingdom
- 01294685224
4.8
Excellent
196 reviews
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Bought a new mattress but unfortunately…
Bought a new mattress but unfortunately it’s not suitable for me, waiting on new one coming out so will leave more details when it arrives.
July 6, 2025
1st class service and delivery
1st class service and delivery, both on shop floor and delivery guys, recommended
August 13, 2025
Laura showed us the stimulation bed
Laura showed us the stimulation bed where myself and husband both had a lie down on the mattress to give us the best mattress that meets our needs.
We got to try the mattresses in the shop that the stimulator had printed out for best sleep for us.
We then decided we would buy a bed and mattress but would go home and measure the room for the bed.
We then decided the next day to go to Ayr dreams and get the mattress as I was waking up sore and couldn’t wait another few months.
We have had the mattress for 2 weeks now and I wake up with no aches and pains and feel as though I have slept well.
August 3, 2025
Excellent customer service from start…
Excellent customer service from start to finish. Communication great too
July 19, 2025
Excellent service
Eexcellent customer service both in store and by delivery guys .
July 6, 2025
Unprompted review
Paul was very helpful when we were…
Paul was very helpful when we were looking for a new mattress! Thank you dreams team! You really are a dream team at the Irvine store. We have had the best of sleeps since our delivery of the tempur mattress :) x
June 28, 2025
Unprompted review
This item was delivered on time
This item was delivered on time, delivery guys were very helpful, since having it installed we have both slept well and are pleased with our choice.
July 6, 2025
Regency Kenilworth K Mattress
Debbie at the Dreams Irvine Store helped us choose the correct mattess for us. Excellent service from start to finish. We also paid the extra to have our old mattress removed, this is apparently recyled. Would definetly recommend this store, all staff from ordering to delivery and removal of our old mattess were fantastic. Well done to everyone. Difficult these days to find such a well run store.
June 14, 2025
Unprompted review
Friendly knowledgeable advice in store.
Friendly knowledgeable advice in store.
Delivery and installation very fast and friendly.
Good communication from point of sale to delivery.
June 20, 2025
Excellent service.
Good advice from the guys. Very helpful. A good choice and welcome to try for comfort. Every step explained.
May 19, 2025
What Dreams are made of
The opportunity to try various bed types in store was a big plus.
May 25, 2025
Brilliant comfy bed, great customer service
Brilliant comfy bed, Donna was very knowlegeable about all the beds I looked at when I was choosing and not pushy at all, I later had to change the delivery date , then I phoned again to add on mattress pick up and Debbie was patient and helpful and never made me feel like a nuisance. I would definitely recommend Dreams in Irvine and will use them again
May 18, 2025
My new bed for good sleep
Sales lady was excellent and the machine for choosing a mattress was good.
I originally chose a wooden base etc but as I would be moving house in the future decided to change to a material base. This was done easily but didn't think the mattress would be different Still very comfortable but higher.
April 19, 2025
Excellent friendly
Excellent friendly , helpful staff , a really good experience, great value for money
April 10, 2025
Unprompted review
Great service
April 6, 2025
From start to finish sales staff and…
From start to finish sales staff and delivery people excellent product delighted with quality and slept like a log ever since would highly recommended thank you
March 29, 2025
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