David was incredibly patient with me whilst I chose my first mattress. I found it difficult to decide but he did not make me feel rushed and offered really great opinions. Even ended up with some com... See more
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John greeted me and I advised what I thought I needed. He introduced me to sleepmatch and while I was relaxing he made me a perfect builders tea( that I asked for). We then moved around the store chec... See more
We visited Leamington Store.Store member David helped us very good.He tried to tell us about payment options and details about bed base and matresses.We are really happy to buy our bed base and matres... See more
Rosie at the Leamington spa store was brilliant, from the minute we arrived until we left. Very attentive and knowledgeable. Thank you Rosie
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Myton Road, CV31 3NY, Leamington Spa, United Kingdom
- 01926562309
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Lovely and patient service
David was incredibly patient with me whilst I chose my first mattress. I found it difficult to decide but he did not make me feel rushed and offered really great opinions. Even ended up with some complimentary pillows which was super helpful.
I was able to test my ‘Sleepmatch’ and even offered a drink for the process. Very lovely experience.
Rosie at the Leamington spa store was…
Rosie at the Leamington spa store was brilliant, from the minute we arrived until we left. Very attentive and knowledgeable. Thank you Rosie
Great customer service
What a joy. I…
John greeted me and I advised what I thought I needed. He introduced me to sleepmatch and while I was relaxing he made me a perfect builders tea( that I asked for). We then moved around the store checking out the advised mattresses and pillow. I actually bought the first one I layed on and I tested a cool pillow which I also bought with the protection pack explained to me by David. Computers went down so I couldn’t leave with a delivery date. But as promised David called back and we decided on a date. I found the whole experience easy and the staff were very attentive which I have found hard to find in a lot of outlets nowadays
We visited Leamington Store.Store…
We visited Leamington Store.Store member David helped us very good.He tried to tell us about payment options and details about bed base and matresses.We are really happy to buy our bed base and matresses from Dreams Leamington Store.
we were welcomed as we entered the…
we were welcomed as we entered the shop, David offered us a drink and explained very well what the diferences are between mattresses, he also asked we we require pillows, and we tried the sleepmatch
The service from Dreams was excellent
The service from Dreams was excellent
The delivery drivers from Dreams were consederate respectful of the home
Store guy was incredibly helpful
Store guy was incredibly helpful, explaining how all different mattresses worked after my son did the sleep analysis. Delivery was on time and mattress delivered without fuss. My son said it’s so comfortable, he’s sleeping much better. Not sure if that’s down to the mattress or the side-sleeper pillow, maybe a bit of both!
First class
Delivery was on time
Delivery was on time. The chaps who made the bed up were very efficient and polite. All packaging was taken away. And the bed is absolutely fabulous.
Good quality product
Good quality product. delivery on time. Professional, friendly delivery team
All went according to plan
All went according to plan. Lovely customer service, delivery as agreed and on time and a very happy grandson loving all the sleeping space!
The customer service has been…
The customer service has been outstanding. The delivery was excellent - I particularly liked the fact the men had neoprene shoe covers to put on their feet!
Excellence all round…..
Greeted with a smile and warmly welcomed into store.
Offered us drinks.
David explained the brilliant Sleepmatch service.
Tried out 3 different mattresses and David explained the features of each one in detail.
Tried out 2 tempur pillows.
Chose a tempur medium mattress and soft tempur pillows (the 2 pillows were free of charge!)
Overall a very pleasant buying experience
Fully Professional service.
Sales lady personable and competent, and was able to amend my order a few days later. Delivery/installation staff on time and very efficient, removing all discarded products. Very satisfied with the product itself. All highly recommended.
Absolutely brilliant customer service
Absolutely brilliant customer service. Rosie and John couldn’t of done more to be of assistance.
Went above and beyond to make the whole…
Went above and beyond to make the whole process educational and smooth
A dream come true.
"Five stars for Dreams! The entire process—from browsing in-store to the first night’s sleep—has been perfect. The quality of the product is top-notch, and the customer service made everything so easy. If you’re looking for a better night's sleep, this is the place to go."
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