We were greeted by Elaine who was really friendly and calm (not overpowering at all which sometimes sales assistants can be in my opinion). She ran the Sleepmatch diagnostic, offered us a drink and t... See more
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The service was excellent. Your agent Scott was knowledgeable and very helpful . A computerized bed enabled me to choose the most comfortable mattress.
Greeted by s very pleasant lady in shop who i can't remember her name, sorry, and she made sure we have picked the correct mattress for us, nothing was too much trouble. Gent was also very helpful in... See more
Very efficient service all round. The staff member who took our order guided us to exactly the mattress we wanted. He was friendly, polite and very helpful throughout our time in the Dreams showroom i... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 3 Valentine Road, LN6 7BH, Lincoln, United Kingdom
- 01522213509
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Very knowledgeable and welcoming
Very knowledgeable and welcoming. Do not push expensive items where they're not needed
The service was excellent
The service was excellent. Your agent Scott was knowledgeable and very helpful . A computerized bed enabled me to choose the most comfortable mattress.
Great service from Elaine
We were greeted by Elaine who was really friendly and calm (not overpowering at all which sometimes sales assistants can be in my opinion). She ran the Sleepmatch diagnostic, offered us a drink and then talked us through all the best fitting mattresses for us. We ended up buying the first mattress she recommended and her service continued to be great throughout. Thanks so much Elaine ☺️
Very efficient service all round
Very efficient service all round. The staff member who took our order guided us to exactly the mattress we wanted. He was friendly, polite and very helpful throughout our time in the Dreams showroom in Lincoln. The delivery arrived on time and the again, the men were friendly, polite and helpful. Overall an excellent experience.
Very easy to see and order exactly whst…
Very easy to see and order exactly whst we wanted
Very knowledgeable and friendly staff…
Very knowledgeable and friendly staff who left you shopping with no pressure and were ready when you require them.
Friendly knowledgeable staff
Friendly knowledgeable staff, product seen in store. Order was processed and delivered quickly and efficiently. Very pleased with Dreams would recommend to anyone.
The item was at a reasonable price
The item was at a reasonable price. The staff were really friendly, The delivery date was sooner than I expected and the delivery driver was pleasant & helpful.
Brilliant service
I was given good advice and shown different choices on bed, mattresses and headboards. Quick delivery and the delivery men went above and beyond with the care and construction of my ottoman bed. Very pleased.
Good all-round experience
Helpful store assistant. Delivery service excellent. Kept well informed of arrival time and very personable and polite young man who brought the mattress to the door. Also very clear and concise care instructions. Thank you.
Friendly helpful service
Friendly helpful service. Value for money. Efficient and timely delivery. All good
The purchase and delivery was very…
The purchase and delivery was very good, however finding the mattress firmer than i thought and still trying to get comfortable
My new mattress.
From the time I spent in the shop to choose my mattress until it was delivered the whole thing was easy. The staff are pleasant and experienced with the products they are selling. Delivery was on time, again carried out by friendly informative people. The mattress is excellent too!
The sales woman was amazing
The sales woman was amazing. We had three kids with us and she involved and engaged with them and we nearly bough extra because the kids were so involved and invested. Really lovely place with helpful staff and products fairly priced. The lady also trailed the bed that you lye on and look at the position you sleep in etc
No complaints
Greeted by s very pleasant lady in shop who i can't remember her name, sorry, and she made sure we have picked the correct mattress for us, nothing was too much trouble. Gent was also very helpful in advice, delivery lads were excellent in doing what they did. No complaints and would recommend
Bedtime
Wonderful bed, great service, exceptionally good delivery. Can't think of a single negative if I'm honest. Alloa Athletic haven't won the Champions League, but I'm not sure if that's relevant.
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