The sales person who helped me was Alfie. He was so helpful but was not one those assistants who was constantly hovering around you but you would only have to ask him a question about a bed and he wou... See more
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Went to Liverpool branch staff was amazing especially the lad that served us nothing was to much trouble for him he really did earn his wages that day with me lol I have a lot of back problems so fi... See more
We were greeted and welcomed by Jen and her colleague as soon as we walked into the store. They saw that my mum had mobility issues and said they’d allow us the time to check out the reclining bed... See more
Great service from the dream team in liverpool edge lane.!! . Great choices to choose from and great offers .Jennie was fantastic and helpful, defo recommend 👍👍👍
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Liverpool Shopping Park, L13 4DL, Liverpool, United Kingdom
- 01514338915
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Great service by kelly at Liverpool…
Great service by kelly at Liverpool shopping park Edge lane
Great service off the ladies in edge…
Great service off the ladies in edge lane Liverpool Linda explained everything about what bed would be good for us both thank you best sleep ever 👍
It was a refreshing change to have a…
It was a refreshing change to have a listening person who was interested the costumer's requirements and tried their best to fulfill them great customer service
The staff in the Liverpool Edge Lane…
The staff in the Liverpool Edge Lane Store were extremely friendly and helpful and we wouldn’t hesitate to go back there again. We struggled at the Speke store basically not receiving any help at all so we left and returned to the Edge Lane store where we found what we were looking for
Lovely sales lady
The lady who served us was amazing so helpful and informative and friendly and so where the rest of the staff would recommend edge lane store. Even the two delivery men where polite and very professional
Good communication and quick delivery.
Good quality divan with wheels. What I was looking for. Just a plain divan base but happy with purchase. Good communication re delivery. On time. Would recommend. 2nd purchase from this company.
Time will tell if a good mattrenew mattressss…
Time will tell if a good mattress initially very good
Dreams Edge Lane
We went to Dreams on Edge Lane and we were greeted by a lovely salesperson (Jen).
She was really informative and made the choosing of our mattress and bed base really easy. No pressure whatsoever.
We would certainly recommend this store.
May use AI-assist with repliesRead more
Bought a mattress some months ago also…
Bought a mattress some months ago also two pillows which we got half price because they were used in store. The pillows we were told were the best for us. They are actually like bricks and gave us bad neck pain so we do it use them. They won’t refund us as they have been used ironic as we bought them as used £150 wasted. The mattress is different from the one we tested in store it’s much firmer. We complained and dreams sent an independent guy to check it 2 weeks ago. He says there is nothing wrong with the mattress but our complaint is not unusual. The one in the shop may have been softer. No word from dreams.

Reply from Dreams - Liverpool Edge Lane
Great Experience, customer friendly
It is a very customer friendly and cooperative team. I really like the way they tear their customers. And the delivery was awesome it’s on time and they install it very professionally.
Amazing service from the Team at Edge…
Amazing service from the Team at Edge Lane, head and shoulders above the competition, wish I received the same level of service from the Dreams stores in the local area
Dreamy Dreams Experience
Excellent experience at Dreams in Liverpool Edge Lane! Clean and well organised store with really friendly staff, we were both really impressed. Thanks especially to Linda for her great service - 10/10 !
The salesman was very knowledgeable…
The salesman was very knowledgeable about the product and the 2 men who delivered it were also friendly and very knowledgeable
Fantastic buying experience
Fantastic buying experience. Jen listened to what we wanted and was extremely helpful and knowledgeable.
Fantastic experience and lovely welcome…
Fantastic experience and lovely welcome from Kelly. Knowledge of what was available including offers, we know we got exactly what we wanted.
Very helpful staff that both inform and…
Very helpful staff that both inform and allow you to choose an affordable and suitable bed!
Really helpful staff and a really good…
Really helpful staff and a really good mattress at a good price.
Returned an item 24 hours after…
Returned an item 24 hours after purchasing. Have been told 3 times in the last 5 weeks the refund has been processed, and still haven't received my refund, I would avoid.

Reply from Dreams - Liverpool Edge Lane
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