Dreams - Llandudno Reviews 

Ordered Tempur mattress from dreams, was told delivery in one month, on day before delivery was e mailed delivery time for next day then later that day after I had disposed of old mattress was told it would be another month before delivery . To be fair after complaining I was given a temporary mattress but now new delivery date has been delayed by another month and finance has taken payment even though no mattress arrived. I was also told that new delivery date of October 3rd could not be guaranteed. I’ve cancelled order!

The staff member was very helpful and friendly, it was great.Thank you.

Excellent service and explanation of the different products

Conor at Llandudno was fantastic. Very thorough and progessional. Pleased with our purchase!

Alex was so lovely! He spent time to explain our comfort levels, when through all the mattresses that would suit us and talked about all our options. Nothing was too much of a bother. We left very happy customers with a bed that we are actually going to enjoy sleeping in.

Absolutely amazing service! Aled was fantastic. Brilliant from start to finish.

Excellent friendly service from Julie and Alled in the Llandudno store who even took care of our dog giving him water and treats whilst we were being served.

We bought our mattress from Dreams online, which turned out to be a big mistake. After contacting Dreams, they recommended that we visit our nearest store.

When we arrived, we were assisted by Julie, who was absolutely amazing. She took the time to help us and made the whole experience so much better. Her customer service was exceptional, and we couldn’t have asked for better support.

Julie provided genuine 5-star customer service. Thank you!

Not sure how people can say they had a great nights sleep!!
The mattress was supposed to be medium but I found it more firm which resulted in 2 nights poor sleep ! So I went out to buy a mattress topper- cheaper than having to change it in 30 days time. The assistant was however very nice.

can’t fault anything, all good from beginning to end.

Really good experience from buying at shop and trying to find the perfect mattress, to delivery. At present the mattress is amazing and very comfortable providing a good night sleep.

Great mattress.
Delivery was slow, but good when it arrived. Expensive
Nice sales lady.

it's been very comfortable sleeping on the bed and the pillows are good used to wake up three or four times a night but now waking up twice a night which is a toilet break so a big change for me

Helpful assistants. The special bed to assist our sleeping needs and the care taken to use this information together with our list of requirements to show us to the best mattress for us. Then we were given as much time as we needed to lie on it and a good cup tea to be sure we were happy with it.
Then the mattress was duly delivered and put on our base and the old one and all the packing materials were removed which we were assured would be completely recycled responsibly.
Most importantly we are now sleeping blissfully

We are very pleased with the supper king bed.
After trying a number of different beds decide on a firm mattress for extra support .
We definitely made the right choice as it’s perfect support and comfort all rolled in one .
The service was excellent and it was lovely to have such customer care, our thanks go out to the Llandudno branch of Dreams staff and manager who were extremely helpful in finding the right bed for us.
The delivery and helpfulness of the delivery team made everything run smoothly and the old bed was taken away to be recycled, so no after delivery worries about disposal .

A really helpful bed salesman guided us through the selection process for a new bed, including a somewhat gimmicky test measurement of our sleeping requirements. The bed, when it arrived, lived up to our expectations and the delivery men & fitters were again most helpful. My wife & I have so far (though it's early days) found the bed very comfortable to sleep on.

From ordering the bed to delivery was first class we was kept informed of delivery times and they phoned us a hour before delivery

Over the years, I have bought bases, mattresses, and headboards from Perfect Dreams, and been absolutely delighted!
Last week I had some beautiful bedroom drawers delivered, by the usual polite and helpful delivery guys.
I'm delighted with this recent purchase.
Donna and staff are absolutely fabulous, professional and always go that extra mile.
I would highly recommend this store and wouldnt go anywhere else.
Many thanks to you all.

recently purchased a new bed and couldn’t be happier with the entire experience. From start to finish, the sales process was smooth and friendly — the staff were knowledgeable, patient, and helped me choose the perfect option without any pressure. 😊

Delivery was equally impressive. The team arrived right on time, handled everything with care, and even set the bed up quickly and efficiently. They were polite, professional, and made sure everything was exactly where I wanted it before leaving. 🚚

As for the quality, it exceeded my expectations. The bed feels sturdy, well-made, and incredibly comfortable. You can really tell that attention to detail went into the design and materials. I’ve been sleeping better since the first night! 🛏️✨

Overall, excellent service, fast delivery, and top-notch quality — I would highly recommend this company to anyone looking for a new bed.