Dreams - Middlebrook Reviews 444

The delivery guys rang to say they were on there way, they turned up but then rang again to say they had to return to the previous customer. On arrival 3men came to deliver our new mattress and take away our old one. They put covers on there shoes (which i thought wasnt needed but they insisted) they explained what to do with the mattress after taking the new one upstairs as me and my husband physically couldnt do it, after they left. They were all very polite and nothing was too much trouble, they guys were helpful, polite, and very careful of my photos on the wall. I would recommend these guys for any deliveries. The driver (i think) was called Darren ( cant remember the other 2) sorry.

Delivered on time, was as per our specification, and a good price.

From Sam at the Middlebrook store, to the two delivery guys, the Dreams experience was a very good one.
Although our order wasn't straightforward Sam was very helpful, sorting everything out for us without fuss.
Everything arrived exactly on time, and the two delivery guys were extremely careful&professional, taking a lot of care in bringing the bed sections upstairs in our old cottage with a narrow staircase. Really good guys.
Thank you Dreams

Our experience instore at Middlebrook with Anne and with Dan & Keith who delivered was brilliant. Anne was amazing at helping us find the mattress for us and talking us through the options available; explaining the differences and the costs involved. The delivery was also smooth, we appreciated the communication around estimated arrival and they were great at talking us through the setup.

They brought the bed on time took the old bed out replaced lt with the new bed quickly and efficiently and were gone well done and top marks

The staff are very knowledgeable, helpful and welcoming

Knowledgeable and friendly staff in store. Good delivery service with helpful delivery team who took extra care when delivering our purchases.

Overall great experience, Saf was amazing really helpful talked us through all the options and allowed us time to make the right decision for us. The delivery and building of the bed was excellent. The gentleman that delivered the bed was really friendly courteous and efficient. Delivery was on time and communication was great. Would recommend.

Helpful sales staff. Loved the fact I was shown beds at different price points. Not pushy and very helpful.
The delivery service and set up of my bed was also to a high standard.

Excellent service and delivered on time, the 2 guys that came were excellent

From choosing our mattress in the shop and smooth delivery Dreams were really great . Friendly staff who were professional and knowledgeable making for a pleasant experience.

Very helpful staff, no messing just a pleasure to shop in store. The service was second to none.

Very easy to make the purchase and organise delivery in store, delivery guys sent the extra mile to make sure the base was all set up properly..well done

Everyone at Dreams are helpful and informative. Our Sealy bed base and mattress are excellent and are very comfortable. Thank you.

Staff very helpful, knowledgeable and friendly.

I’m so happy with my new bed and mattress and the first class service I received from DREAMS! Thankyou!

Great service, friendly staff

brilliant from purchace to delivery everyone was fantastic would recommend to everyone quick mention to the guy who sold it he greatand the delivery men was brilliant