Was a good experience - used the analysis thing to assess our best mattress having done this before and it found us a good mattress. Hopefully as good this time too. Dealt with by Tina throughout who... See more
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We were assisted only when needed while browsing the store and received information from Lucy, who knew any details we enquired about, without any sales pressure. Once decided we were sat down com... See more
We had a good experience in buying our new bed . We were left to explore all beds & mattresses but had a good team nearby to ask questions . Our decision to buy was very easy & straightforward with Co... See more
We had a great experience with Tina in MK this morning. We were greeted with a friendly smile, great advice, service & knowledge & we were able to make our choice & process the order quickly, with fr... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit A Routeco Retail Park, MK6 1BN, Milton Keynes, United Kingdom
- 01908755604
4.8
Excellent
419 reviews
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Good customer service
Good customer service
Delivery was good
Product was beautiful and well fitted
March 7, 2024
A very happy customer
Those that delivered could not do more for you to, explaining that you have a 100 day trial and if any problems get InTouch and they will change it for you can't say better than that. Also they have great respect for you and your home. Up to yet I'm very pleased with my silent night bed it's lovely and deep, what I've been most pleased about is it's helped aline my body, normally when I change my mattress you have to try and get over other problems it causes your body so I'm very pleased with dreams and silent night. What I also like about Dream's is they have a fantastic choice of beds and makes.
March 15, 2024
Helpful staff at the Dreams store
Helpful staff at the Dreams store. Swift delivery. Quick and efficient installation of new mattress and removal of old one and very comfortable new mattress. Very pleased
March 16, 2024
The assistants at Dreams knew what they…
The assistants at Dreams knew what they were talking about, could answer all our questions
March 16, 2024
Shopping as it should be.
Friendly service, good advice and everything as promised. New bed soooo comfortable. Can’t fault Dreams.
March 15, 2024
Colin was super helpful
Colin was super helpful. Went in and he had listened to our reason for purchasing a new mattress and understood our needs and wants. Took us around and recommended some great mattresses. Was super friendly and also went over all their extras and options, which didn't feel forced at all.
March 11, 2024
Unprompted review
Keith and all the colleagues in the…
Keith and all the colleagues in the store in Milton Keynes were friendly,helpful,knowledgeable and very professional..Thankyou
January 20, 2024
Unprompted review
Fantastic service from staff member
March 5, 2024
Unprompted review
Amazing service!
Amazing service!
Colin was really helpful, definitely recommend getting the sleep analysis done. Walked out with a delivery of a frame, mattress, pillows and protector for 4 days time. Would highly recommend.
March 2, 2024
Unprompted review
Everyone very friendly in the shop and…
Everyone very friendly in the shop and explained about all beds and delivery the gentleman who served me very nice. Delivery men's went out of there way to help me l live alone they took the bed upstairs for me and fitted it . Please let everyone know thank them very much
February 29, 2024
Very pleased with our purchase!
After quite a long search we eventually found our perfect mattress at Dreams, and a lovely member of staff called Shani talked us through all the mattresses which met our criteria. Delivery too was quick and easy, and we were kept updated so that we knew exactly when to expect our new mattress. Very pleased with our purchase , and would recommend Dreams to anyone looking for a quality mattress at a good price.
February 29, 2024
From our Dreams experience the moment my husband and I walked…
From the moment my husband and I walked into the store the young saleswoman was kind, she answered all our questions, she was professional an excellent saleswoman
February 23, 2024
From start to finish a great team.
The team that delivered and installed the mattress were brilliant. they were professional and cheerful, even though the stairs were tight and we had forgotten to take down some photos and they took the old mattress away. Everything from the greeting at the store, through the sales and installation to the final goodbye at our front door was first class.
February 12, 2024
From start to delivery all very good…
From start to delivery all very good service.
February 21, 2024
REALLY HAPPY WITH SERVVICE AND PRODUCT…
REALLY HAPPY WITH SERVVICE AND PRODUCT RECOMENDED
February 21, 2024
Excellent friendly service in store and…
Excellent friendly service in store and quick delivery.
February 10, 2024
Amazing mattress!
Amazing mattress!! Absolutely love it, the best mattress I've had!! Also received very friendly customer service at Dreams Milton Keynes.
January 29, 2024
Good service,pleased with purchase,
January 27, 2024
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