Dreams - Milton Keynes Reviews 

419
TrustScore 5 out of 5

4.8

Unit A Routeco Retail Park, MK6 1BN Milton Keynes, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Was a good experience - used the analysis thing to assess our best mattress having done this before and it found us a good mattress. Hopefully as good this time too. Dealt with by Tina throughout who... See more

Rated 5 out of 5 stars

We were assisted only when needed while browsing the store and received information from Lucy, who knew any details we enquired about, without any sales pressure. Once decided we were sat down com... See more

Rated 5 out of 5 stars

We had a good experience in buying our new bed . We were left to explore all beds & mattresses but had a good team nearby to ask questions . Our decision to buy was very easy & straightforward with Co... See more

Rated 5 out of 5 stars

We had a great experience with Tina in MK this morning. We were greeted with a friendly smile, great advice, service & knowledge & we were able to make our choice & process the order quickly, with fr... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit A Routeco Retail Park, MK6 1BN, Milton Keynes, United Kingdom

  • 01908755604

4.8

Excellent

TrustScore 5 out of 5

419 reviews

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4.8

All reviews

(419)

14,409 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Quality and Service from Dreams

I recently purchased a double bed from Dreams and I’m very impressed with the overall experience. The quality of the product is excellent, and it feels sturdy and well-made. Delivery was smooth and on time, and the self-construction at home went without any issues thanks to the clear instructions. I’m really pleased with the purchase and would happily recommend Dreams to others looking for reliable furniture and great service.

July 27, 2025
Rated 5 out of 5 stars

We had a great experience with Tina in…

We had a great experience with Tina in MK this morning. We were greeted with a friendly smile, great advice, service & knowledge & we were able to make our choice & process the order quickly, with free delivery & 4 free pillows too!
We were offered the Sleep Match service but declined as we were buying for our daughter who wasn’t with us. We were all offered hot drinks while our order & details were processed efficiently & we had a giggle too! Also big discounts in the Black Friday deals! 😀

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Good

Very efficient, comfortable beds, team who put them together very effective and freindly

April 27, 2025
Rated 5 out of 5 stars

Dreamy experience!

Dreamy experience!

We visited the Dreams branch in Milton Keynes to get a new mattress for our new home. Tina was brilliant - offering us drinks and displayed a solid knowledge of the products on offer without trying to steer us in anyway. The Sleepmatch machine in store was incredible and helped guide us to the right mattress for us. Would definitely recommend for anyone looking for a new mattress.

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

Initially we went to shop around but…

Initially we went to shop around but the treatment we received at Milton Keynes was superb. We were assessed on the computer and advised which bed would suit us both best. We bought and were given a delivery date. The bed was delivered on that date. It was easy to assemble and I have been enjoying the best night’s sleep ever since. Thanks guys.

October 24, 2025
Rated 5 out of 5 stars

Very helpful sales staff knowledgable…

Very helpful sales staff knowledgable in the product
Delivered in time specified and taken to room and assembled pleased to see delivery driver and mate treated my property with respect by removing there footwear which they had done with out any mention, that I did not expect but did appreciate.
will definitely recommend.

October 12, 2025
Rated 5 out of 5 stars

HEAVENLY

I have been exceptionally well advised on my purchase of two single custom made mattresses for an EU king sized bed. They are extremely comfortable from the first night onwards. No more cramps in the legs! DEAMS have done a wonderful job.

October 11, 2025
Rated 5 out of 5 stars

Great king sized bed.

Great king sized bed.
Very comfortable.
The delivery was on time.
The men who delivered it out the bed together quickly and efficiently.
They were very courteous.

October 11, 2025
Rated 5 out of 5 stars

The professionalism of Dreams lies in…

The professionalism of Dreams lies in its respect for its customers, the quality of its customer service and the success of the outcome it provides. We spend at least a third of our lives in bed and the value of a good night's sleep is incredible. Dreams appear to have recognised that and valued it in their market presentation. I have already recommended Dreams to friends who have tried the others.

September 26, 2025
Rated 5 out of 5 stars

Bed delivery

Everyone was extremely helpful
And the delivery guys were brilliant, really pleasant and nothing was to much trouble for them Thankyou Guys

September 24, 2025

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