Dreams - Nottingham Lady Bay Reviews 

The horror of shopping for furniture cannot be overstated for my wife and I. However, as the springs erupted from our old mattress into ribs, back, and beyond, we realised with a sinking feeling that we needed to visit a bed shop. We stepped warily into Dreams, ready to face the wrath of the retail experience. How wrong we were. We were guided on our odyssey by Beth, navigator of the clean, airy and - most of all - quiet shop. After a foray into the Sleepmatch machine, we were directed towards a pared down, yet comprehensive - range of options. Pillows in hand, we fed on the fruits of the expert opinions offered to us, and felt the range of construction techniques behind our supine bodies. Within the hour, and having been gifted ample time to appraise and reappraise each offering in an unhurried manner, we chose the victor. Minutes later, the purchase was complete, and a date set for the union between man and mattress barely a fortnight away. What a pleasure. What a joy. What a - well - dream.

We visited Dreams in Nottingham for a new Mattress and was attended to by Felix .He was very knowledgeable and after using the Sleep Match machine , he told us what mattresses it had matched us to. The service was absolutely brilliant and at no time did we get rushed into a decision. Very happy with the whole experience and will certainly use again. Well done Dreams and very well done Felix.

Extremely satisfied with the in-store experience, quality of products and with the delivery men who did a first-class job of installing everything and removing waste packaging etc.
I wanted to give a first rate review on my experience but was not sent the email link by those responsible for this! I phoned the store to ask about the survey and was simply told to phone up about it myself!
Eventually I did get the link but it took the shine off what would have been a 5 STAR rating!

Very helpful store staff and delivery drivers

The mattress was covered with plastic which was dirty and wet. They blamed it on the van which was dirty. They then dragged it up the stairs, then left dirty marks on the carpet and the staircase wall.
They then put the mattress in the dirty plastic and our new bed!

From start to finish an excellent service from both sales and delivery teams.

Great products, reasonable prices, excellent and attentive customer service. Loved the dreams sleep match experience which gives you a personalised report so you can make an informed choice.

The showroom staff were very friendly, helpful and knowledgeable. The bed frame was quickly assembled by friendly staff and looks really stylish. I'm very pleased with this product.

Excellent customer service at this store. I felt safe and comfortable during this Covid-19 time and all my needs were met without feeling I had to rush.

Customer excellence - what Dreams are made of!

We felt looked after as soon as we entered the store and the bed is top notch. Big shout out to the delivery guys too

Very happy with the mattress and the staff at the Nottingham branch were very helpful

Excellent service, very quick delivery time, quality products.

Everything was perfect. The service and employees were brilliant at helping us out. They were very friendly.

Visited Dreams in Nottingham and Vivek was amazing! He was incredibly personable and knowledgeable throughout the whole experience and gave us great advice! We never felt pressured and left having ordered a new mattress, bed frame and pillows after Vivek spending time listening to what we needed.

Always fantastic customer service
Knowledge of their products are always exceptional
Very polite young man & very professional service
Lady bay retail park Nottingham

The staff in store were very helpful...not pushy...we were assisted listened to and shown ....Time was given for us to discuss our preferences and questions were answered to our satisfaction.
.highly recommend the Dreams store at Ladybay retail Park in Nottingham

It was great service with friendly staff. We did not feel pressured into any purchase which was nice and refreshing. Even when we discussed things they were helpful and Rean provided his own personal opinion to ensure that we knew what to look for.