Dreams - Oldham Reviews 289

TrustScore 5 out of 5

4.9

Unit 17A Elk Mill, OL2 5HX Oldham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Delivered on time put together as requested. Took rubbish very pleasant and polite wore protective shoes. The bed is as ordered and as of yet comfortable so pleased

Rated 5 out of 5 stars

From walking into the store to delivery, Dreams offers an excellent service. Without exception, the team is friendly, helpful, and knowledgeable of the range of products. There is plenty of choice at... See more

Rated 5 out of 5 stars

Great service from store to bed being delivered Brilliant staff,in store to delivery men, Cannot fault them Thanks for my new bed

Rated 5 out of 5 stars

I went with my daughter to choose a mattress for me There was no pressure in choosing my mattress and we had a look at all the mattress We then asked a sales assistant who was called Robyn for some... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit 17A Elk Mill, OL2 5HX, Oldham, United Kingdom

  • 01615214230

4.9

Excellent

TrustScore 5 out of 5

289 reviews

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Rated 5 out of 5 stars

Sweet dreams

Delivered on time put together as requested. Took rubbish very pleasant and polite wore protective shoes. The bed is as ordered and as of yet comfortable so pleased

May 22, 2026
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding Service from Mohit

⭐⭐⭐⭐⭐ Outstanding Service from Mohit – Dreams, Elk Mill Oldham
I recently visited the Dreams store at Elk Mill Shopping Park in Oldham and honestly couldn’t be happier with the experience. I went in not entirely sure what I needed, but left feeling completely confident in my purchase — and that’s entirely down to one person: Mohit

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service....

From walking into the store to delivery, Dreams offers an excellent service. Without exception, the team is friendly, helpful, and knowledgeable of the range of products. There is plenty of choice at a range of prices. We have used this store before, and you are never pressured into a purchase. Delivery is on time and the delivery team respect your home and are a credit to the company.

March 26, 2026
Rated 5 out of 5 stars

Alex at Dreams Elk Mill -top marks

Alex at Dreams Elk Mill was the best sales assistant I’ve dealt with in years. Knowledgable, patient, helpful and understanding. I was given plenty of time to choose and appreciated his honest unpushy approach. Looking forward to receiving my mattress.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Choosing a mattress

I went with my daughter to choose a mattress for me There was no pressure in choosing my mattress and we had a look at all the mattress We then asked a sales assistant who was called Robyn for some help. She asked would I like to use the digital system where I lie on the bed attached to the bed. I did and the machine indicated the mattress for me was a medium mattress
She did not pressure us We chose one and Robyn processed the sale

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Top quality mattress

Our new mattress is proving to be an excellent choice. It is extremely comfortable and purchased at a very competitive price. Also delivered with care by your delivery team.

March 21, 2026
Rated 5 out of 5 stars

Pleasant shopping experience

Sunday the 15th March my son and I visited your Oldham store. We were greeted by Sanjida. A very nice young lady. She was very helpful. Explained the different types of mattresses what she would recommend for me. Having Arthritis I struggle at times with my old mattress. She gave us time and space to look around and even made us a cup of coffee! We went in store looking for a new mattress, ended up buying mattress and bed frame with headboard. The pillows and quilt we were given free of charge was such a nice and thoughtful way to end our vist. A very pleasant shopping experience

March 15, 2026
Unprompted review

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