Dreams - Telford Reviews 

Great range of mattresses and very clearly labelled. Sales consultant knowledgeable and helpful. Very relaxed about me asking questions, explained everything and encouraged me to try the mattresses on display. Thank you as well for my hot drink as we completed the paperwork. All very professional

Excellent customer service.

Fantastic service from Indy today. No pushy sales just great knowledge recommendations. 100% would go to him again

Visited Telford Dreams on 7th September,The assistants were very welcoming and offered a drink . We were assessed using the sleep match and advised re pillows. Shaun Bhaker was our assistant and helped us choose and arranged all the details.
Unfortunately we had to contact the store today to change our order after checking measurements but again all the staff helpful Claire, India and Shaun who all were very helpful in rectifying our order to our satisfaction

Excellent service at Dreams Telford thanks to Indy. From the moment we arrived, Indy was welcoming, professional, and really attentive to our needs. They guided us through the different choices with patience and genuine knowledge, helping us find exactly the right fit without any pressure. The whole experience felt smooth, relaxed, and well looked after from beginning to end. Outstanding customer care and a great representative for the store. Would definitely recommend Dreams Telford and would happily return again.

Clare was brilliant start to finish with a great knowledge of her job .
We would definitely shop there again.

Telford store - Despite the bad experience last time from being hounded by a member of staff after we told him we were already being dealt with, we went back in over the bankholiday weekend to check out the deals, What we saw horrified us, the same gent that made us feel uncomfortable was chilling on a bed EATING with food scattered over the bed and PLAYING ON HIS PHONE! while the other staff were serving. We stayed clear of him as wanted to avoid being hounded again. Once a member of staff was free we asked who he was. Low and behold he IS THE MANAGER and this is a standard thing for him to do!?!? Disgusting and disgraceful.

Very friendly staff clare offered refreshments and able to test all mattresses great experience

On time quick and friendly disposal of all packaging very efficient and quick

Wonderful new bed a very good night sleep the controller works very well thank you .

From the moment we entered the Telford store we were made to feel welcomed and listened to. Indi was patient and friendly and was very knowledgeable about the beds that suited our needs. We were confident that we had selected well. The paperwork was thoroughly explained to us and a very quick delivery date was arranged. The beds have now arrived with a friendly delivery team who telephoned us prior to arrival and were on time. We have bought beds many times from Dreams in the past and would highly recommend them.

Found the whole experience very good from start to finish. Very friendly an professional. Went through everything I needed an more would definitely recommend 👌.

Start to finish seamless transaction. In store to delivery very pleased with your service, thanks.

shaun was extremely knowledgeable and super helpful during my purchase today,

4 pillows,
2 duvets,
1 frame
1 matress,

got everything i needed and more, would recommend anyone visiting the telford store to ask for shaun,

Absolutely loving the new bed and mattress. We’ve always gone to a local trader (cheaper prices) but we past Dreams and thought let’s take a look, and I’m glad we did. As explained by the sales lady Claire we spend a third of our lives in bed so it’s worth buying quality and having a good nights sleep. She spent a good couple of hours making sure we tested every bed so we found one to our liking.

The showroom staff were very welcoming, helpful and courteous, but not pushy. Once the formalities were completed to enable them to discover what mattresses would be most suitable for us, after pointing out the beds to try, they left us to wander around to make a choice.
Once we made our choice, we completed the paperwork and chose a delivery date.
The delivery was also very good, communication excellent concerning time of arrival, and once again the staff were courteous, helpful and informative.
We are very pleased with our choice of mattress!

A good straightforward delivery and the Matress has made for a better night's sleep.
Really good
Thanks

From walking through the showroom door to the first night's sleep in our new beds, all the Dreams staff were polite, professional and very helpful and the beds are everything we were expecting. We used Dreams before when buying a bed and it was the only store we thought of going too for a replacement.

My experience at Dreams was very positive; assistance was readily available when required, yet I was also given the space to browse independently. I did not feel any pressure to make a purchase.

Good service great mattress