Dreams - Trowbridge Reviews 290

Excellent service from start to finish. I went on the machine, chose a mattress to suit me and it was delivered on time.
A much better sleep now.

Excellent friendly staff very informative and not at all pushy also delivery guys were fantastic .

I had a wonderful experience at Dreams. The gentleman who helped me was very friendly, knowledgeable, and extremely helpful throughout the whole process. He explained everything clearly and showed me how the storage lift-up bed works, which made me feel very confident in my choice. I was so excited about my beautiful new bed! At the end, I also enjoyed a delicious coffee, which was a lovely touch. Excellent customer service and a great shopping experience — highly recommended 😊
Plus time for delivery of my dream bed , turned out to be just a one week 🤗

Good all round service . From staff to delivery

Very helpful staff in store and at delivery. Mattress is everything I hoped for! So helpful to get assessed in store and try out so many options.

The manager from Trowbridge Dreams, went out of his way to find me the perfect double bed mattress. I did the lay-down test, where my sleep patterns are monitored. Then he gave me enough time to "feel" different mattresses in the category for my firmness level. He had patience with me all the time. He is a super good manager, really. When the mattress was delivered, it was done professionally and with friendly support. I can't say one negative thing. It is the second time that I have bought here and once again, it proves that I shouldn't look at any other place for beds or mattresses. A huge thank you from a super satisfied customer.

Absolutely comfortable bed comfortable mattress

The attention from staff at the store - excellent, thank you
The two men who took our existing beds away to installing the new beds - very good and helpful

Friendly sales team with excellent knowledge. Delivery was on time with fitters assembling our new bed within fifteen minutes!

Had a fabulous experience at Dreams Trowbridge with Charles (and James). Initially went in to have a sleep assessment, which was very good and a great insight into what I needed from a bed. Charles was very patient and explained all the options available and we've landed on a great choice. Genuinely can't wait to be sleeping better once everything arrives! Thank you!

Very comfortable, easy to put together looks amazing. Friendly staff

Meg was amazing from start to finish - Bonus for please Dreams.
Bed, mattress & pillows all excellent.
Many thanks to the delivery crew too, polite, friendly & efficient.
Highly recommended.

Great product, and costumer service

Decided on a new bed after far too long. Loved the buying experience, felt listened too and not pressurised at any point. Delivered exactly as promised and now 3 great weeks sleep

Very comfortable thank you for your help in finding a good comfortable mattress

I paid for bed and mattress to be taken away surely they could have taken the packaging from my new bed and mattress

You can try a lot of mattresses that are in the shop and there is a machine that suggests which mattress is best for you. Very helpful staff

Being able to have assessed which mattress was most suitable for me was really helpful. Polite and helpful staff. Speedy service.

Excellent staff support with very useful aftersales advice, the staff members were extremely helpful and even advised where further discounts could be obtained. All in all, the Team at Dreams in Trowbridge are great, thank you.