We were served by Dylan, who was super helpful, explaining the various pricing between the new and refurbished mattresses, and even sourcing a deal for us on a mattress that is discontinued and out of... See more
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Great advice from salesman,no pressure selling and as we have purchased from Dreams previously,we know the products are good quality and good value for money 😊
We were greeted by the nicest most welcoming sales man who genuinely just wanted to help rather than pushy sales person
Friendly, helpful staff in store. Company needs to ensure staff are fully knowledgeable in their products or can find out answer to any queries. Also staff need to be kept updated by the company on a... See more
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Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Hallens Drive, WS10 7DD, Wednesbury, United Kingdom
- 01218158537
4.8
Excellent
205 reviews
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We were greeted by the nicest most…
We were greeted by the nicest most welcoming sales man who genuinely just wanted to help rather than pushy sales person
September 6, 2026
Great advice from salesman,no pressure…
Great advice from salesman,no pressure selling and as we have purchased from Dreams previously,we know the products are good quality and good value for money 😊
September 4, 2026
Great service
We were served by Dylan, who was super helpful, explaining the various pricing between the new and refurbished mattresses, and even sourcing a deal for us on a mattress that is discontinued and out of stock, but was exactly what we were looking for, without his help we would never have found it. Thanks Dylan, much appreciated 👍
September 3, 2026
Big shoutout to Nazakat what a service…
Big shoutout to Nazakat what a service from him. He was calm in delivering the service. He explained everything in details, and I was ableist to chose the best products that suit my needs. Thank you 🙏🏼
August 28, 2026
Wonderful bed
Wonderful bed. Well pleased with my new bed, both with the professional Ellie in the shop and also the brilliant service men who delivered the bed
June 25, 2026
The bed is amazing and the delivery and…
The bed is amazing and the delivery and setup was smooth and efficient.
June 28, 2026
Excellent service
Excellent service, from the moment we walked into the show room we were well looked after, we knew we wanted an adjustable bed with two single mattresses but we were not sure what type of mattress we both needed, so the polite young man that served us, took us to the bed that analyses your sleep positions so we both found out , the type of mattress we needed, after a chat and showing us all the adjustable beds and what they do and testing them out to find the right one, we ordered there and then with no thoughts because we had a Excellent deal and the service we received was outstanding. We had a great choice of delivery dates and we were not disappointed with the delivery and installation either. I would totally recommend.
June 20, 2026
Great service and price!
The advisor who served us was great, very informative, personable and patient with all our requirements and questions. Great pricing also!
June 19, 2026
Jas was great assist for us to choose…
Jas was great assist for us to choose our mattress
June 19, 2026
From start to finish PERFECTION cannot…
From start to finish PERFECTION cannot fault any part of the transaction from sales staff to installation FIRST CLASS
June 13, 2026
Dreams High level of service
High level of service. The sales person was polite, professional and knew the products well. Our experience was hassle free as she was able ro provide us with some expert advice. The quality of their products are of a very high standard.
May 21, 2026
Bought a bed
Bought a bed which is really nice. Communication was good and it arrived as scheduled. The guys that service up were very professional
May 9, 2026
We ordered a bed
We ordered a bed, it was delivered as you had said it would. First delivery , 8am, it was great, well done!
May 24, 2026
Great Service. Brilliant
The Lads were great. Very knowledgeable and a credit to Dreams. We will definitely be buying from Dreams very soon.
May 13, 2026
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