Dreams - WorthingReviews 

106
TrustScore 5 out of 5

4.9

59 Chapel Road, BN11 1HR Worthing, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Colleague very knowledgeable instore at worting branch, and not pushy. Purchase handled quickly and quick delivery with slots given in advance, so you can plan your day

Rated 5 out of 5 stars

Absolute perfection – the most comfortable single bed I’ve ever owned! I recently purchased a single bed from Dreams, and I could not be happier with my choice! this completely exceeded my expectati... See more

Rated 5 out of 5 stars

Jagoda the Dreams representitive was excellant in dealing with our purchase.She explained everything in detail about the product and allowed us to sample the products.The Dreams company have a system... See more

Rated 5 out of 5 stars

Buying a new mattress is an big and important purchase, and so we appreciated being given plenty of time and discussion so that we could make an informed decision. The salesman was knowledgeable, frie... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • 59 Chapel Road, BN11 1HR, Worthing, United Kingdom

  • 01903337049

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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4.9

All reviews

(106)

12,572 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolute perfection

Absolute perfection – the most comfortable single bed I’ve ever owned!
I recently purchased a single bed from Dreams, and I could not be happier with my choice! this completely exceeded my expectations from the very first night, the comfort level has been incredible. The mattress provides the perfect balance of deep, cushioned support and softness, meaning no more waking up with a stiff back or tossing and turning all night. The build quality of both the frame and the base feels exceptionally sturdy, solid, and premium.The entire buying journey was seamless.

May 22, 2026
Rated 5 out of 5 stars

A very positive experience

Buying a new mattress is an big and important purchase, and so we appreciated being given plenty of time and discussion so that we could make an informed decision. The salesman was knowledgeable, friendly and helpful. We arranged a suitable delivery time and it all happened without a hitch and at the agreed time. The delivery guys were friendly and efficient.

May 3, 2026
Rated 5 out of 5 stars

Excellent in-shop experience with…

Excellent in-shop experience with product review and ordering (divan bed and mattress), very good delivery and assembly of new bed & removal of old mattress etc. New divan bed and mattress very comfortable and great storage space.

April 12, 2026
Rated 5 out of 5 stars

5 star service

Bought a mattress from dreams after going to a local independent shop, who’s service lacked a lot to be desired

Connie at the Worrhing branch was great, curious about my needs, warm and thorough. Greeted at the door and everything explained.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Looking for twin single beds

Looking for twin single beds, we visited the Worthing Dreams Store. A young lady called Connie was very helpful and professional. Having spoken with her we placed our order online for the beds as they had an available discount, but her advice was instrumental in our choice.

January 16, 2026
Unprompted review

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