We were approached by Benjamin in your yeovil store and he was informative once we stated our needs. He was very helpful and clearly enthusiastic about his job.
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Store staff were very helpful. Allowed time for me to choose from advised options. Sleep test bed was useful experience. New mattress very comfortable enhancing sleep. Delivery staff were VERY fast.... See more
Emily at the Yeovil store was knowledgeable about their stock and very helpful during my selection process which made the whole experience very easy. We had some IT issues with my order but was kept u... See more
We received very friendly and efficient service from Monique. She was extremely knowledgeable and helped my wife through the difficult process of choosing a suitable bed from so many choices.
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 8 Peel Shopping Park, BA21 5BT, Yeovil, United Kingdom
- 01935676277
4.9
Excellent
270 reviews
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We received very friendly and efficient…
We received very friendly and efficient service from Monique. She was extremely knowledgeable and helped my wife through the difficult process of choosing a suitable bed from so many choices.
September 10, 2026
We were approached by Benjamin in your…
We were approached by Benjamin in your yeovil store and he was informative once we stated our needs. He was very helpful and clearly enthusiastic about his job.
September 11, 2026
Very good service.
Very good experience, Lovely service. Quick & easy experience.
September 11, 2026
The assistant was very helpful and I…
The assistant was very helpful and I was happy with service
September 9, 2026
Enjoyed experience
Benjamin was very helpful and made us feel at ease right from the start. He took us through trying the mattresses that were recommended by the “testing machine” in a very friendly and professional manner answering any questions without making us feel awkward or pressured. Enjoyed the experience and looking forward to getting our new mattress which was the first one recommended.
September 6, 2026
Shopping experience at Yeovil store.
Emily at the Yeovil store was knowledgeable about their stock and very helpful during my selection process which made the whole experience very easy. We had some IT issues with my order but was kept up to date with the progress and was sorted within a couple hours of my visit. Will recommend and will be returning in the future.
September 6, 2026
Benjamin was brilliant and very patient…
Benjamin was brilliant and very patient with us as we tried to find a bed for our elderly mum. Made the experience easy and stress free
September 6, 2026
Emily was great from when we first…
Emily was great from when we first entered the store until we placed an order for a mattress.
No hard selling, just good advice...she even told as where to go for a good breakfast!
All in all a great experience
September 6, 2026
Excellent service
Excellent service, pleased with our purchase, Emily was excellent. We were offered to try the machine that finds the best mattress for you, very happy with our final purchase.
September 5, 2026
great service by the female sales…
great service by the female sales assistant. She was so helpful and knowledgeable
September 5, 2026
Fantastic service
Fantastic service - just the right level of friendliness without intrusion. She was knowledgeable, helpful and she listened. Top marks!
September 4, 2026
Good choice of products and polite and…
Good choice of products and polite and knowledgeable service.
September 3, 2026
The sales person was attentive when she…
The sales person was attentive when she needed to be but gave me time to browse before helping me narrow down my choice
August 25, 2026
They delivered the items on time
They delivered the items on time, set it up well and quickly
July 4, 2026
Fantastic staff very knowledgeable and…
Fantastic staff very knowledgeable and informative
Goid overall experience
Many thanks
February 13, 2026
Staff was very kind and proffesional
Staff was very kind and proffesional. Listened to my needs and offered solutions.
June 27, 2026
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