Drift Bridge Group - Gatwick Honda Reviews 

11
TrustScore 4.5 out of 5

4.4

13-15 London Road, RH10 8JG Crawley, West Sussex, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is my fifth Honda and my third CRV. I couldn't fault Mike Moore's experience and knowledge. Mike is a consummate professional and thoroughly knows his "stuff". He guided me through the whole proc... See more

Rated 5 out of 5 stars

I have recently purchased 2 Cars from Gatwick Honda. The level of service and care was second to none. Mike Moore, Sales, using his expertise guided me easily through the part exchange and purchase pr... See more

Company replied

Rated 5 out of 5 stars

Jake was very patient with me, as I've never driven an automatic before which I'm now loving. Also he helped me get set up with all the tech, and connected my phone and showed me how to make things ea... See more

Company replied

Rated 5 out of 5 stars

The Bridge Group, especially Stuart Leaney the sales representative, kept us fully informed throughout the purchase process. Our questions were answered promptly and to a good standard. We were always... See more

Company replied


Company details

  1. Car Dealer
  2. Audi Dealer
  3. Honda Dealer
  4. Used Car Dealer
  5. Volkswagen Dealer

Written by the company

Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.


Contact info

  • 13-15 London Road, RH10 8JG, Crawley, West Sussex, United Kingdom

  • 01293 520191

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(11)

321 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mike Moore at Driftbridge Gatwick is the best!

This is my fifth Honda and my third CRV. I couldn't fault Mike Moore's experience and knowledge. Mike is a consummate professional and thoroughly knows his "stuff". He guided me through the whole procedure and kept me informed from quoting, ordering the car and then through to the delivery - which came much sooner than we had been initially informed by Honda UK. I never felt pressured in any way and he answered all my questions about the car and the process. Sometimes it can be daunting as a woman going in to a car showroom to buy a car - in what can often be perceived as a male oriented arena - but Mike put me at ease throughout the whole process. I like dealing with Mike as the service he provides doesn't just end with you driving off the forecourt but he also rings at various points past the collection of the car to make sure everything is running smoothly and to answer any questions. I wouldn't hesitate in recommending Mike Moore and the Driftbridge Gatwick team generally - I ought to give a shout out to Dan (Sales Director) and also Sam (Service Manager) and Georgia (Service) who all are a pleasure to deal with.

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great day 😃

Jake was very patient with me, as I've never driven an automatic before which I'm now loving. Also he helped me get set up with all the tech, and connected my phone and showed me how to make things easy.

March 19, 2026
Drift Bridge Group - Gatwick Honda logo

Reply from Drift Bridge Group - Gatwick Honda

Thank you, Clare! We’re delighted to hear Jake took the time to support you, especially with getting used to driving an automatic and setting up all the technology in your new car at Gatwick Honda.

It’s great to know he made everything easy and helped you feel confident, and even better that you’re now loving the automatic!

We really appreciate your kind words and 5-star review; enjoy your new car! 🚗

Rated 5 out of 5 stars

Great cars Honda

Great cars Honda. 5th one bought from Honda Gatwick. Staff friendly and very helpful. Even have a Honda lawnmower

March 18, 2026
Drift Bridge Group - Gatwick Honda logo

Reply from Drift Bridge Group - Gatwick Honda

Thank you, John! We’re delighted to hear you’ve now purchased your fifth car from Gatwick Honda, your continued loyalty really means a lot to us.

It’s great to know you find the team friendly and helpful every time. And a Honda lawnmower too, that’s fantastic!

Thank you for your kind words and 5-star review, we look forward to seeing you again in the future. 🚗

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. They take great care to make sure all your expectations are met. Truly an amazing experience.

January 22, 2026
Drift Bridge Group - Gatwick Honda logo

Reply from Drift Bridge Group - Gatwick Honda

Thank you, Ian! We’re delighted to hear you had such an amazing experience at Gatwick Honda. It’s great to know the team took such good care to meet your expectations. We really appreciate your kind words and 5-star review!

Rated 5 out of 5 stars

Found the Honda car I was looking for…

Found the Honda car I was looking for at this dealer.
Made buying and part ex my old car easy, also the presentation and hand over of my new purchase first class!
Would recommend this dealer.

October 1, 2025
Drift Bridge Group - Gatwick Honda logo

Reply from Drift Bridge Group - Gatwick Honda

Hi David, thank you so much for your kind words! We’re thrilled to hear you found the Honda you were looking for and that the buying experience, part exchange, and handover all went smoothly. It means a lot that you’d recommend us. Enjoy your new car, and we look forward to seeing you again in the future!

Rated 5 out of 5 stars

First Class experience

I have recently purchased 2 Cars from Gatwick Honda. The level of service and care was second to none. Mike Moore, Sales, using his expertise guided me easily through the part exchange and purchase process. I was very impressed with the friendly, kind, professional service. All the staff I met echoed the great ethos of this Company which made my experience, first class and beyond expectations. I have no hesitation in recommending Gatwick Honda.

September 30, 2025
Unprompted review
Drift Bridge Group - Gatwick Honda logo

Reply from Drift Bridge Group - Gatwick Honda

Hi Malcolm, thank you so much for taking the time to share your experience. We’re delighted to hear that Mike and the team made the process so smooth and enjoyable, and it’s great to know their approach left such a positive impression. We really appreciate your recommendation and your continued trust in us with both purchases. Wishing you many happy miles in your new cars!

Rated 5 out of 5 stars

Great service

Stuart made the whole process easy and helped me to deal with all the paperwork. Nothing was too much trouble for him.

September 7, 2025
Drift Bridge Group - Gatwick Honda logo

Reply from Drift Bridge Group - Gatwick Honda

Hi Mary, thank you so much for your kind words and 5-star review! We’re delighted to hear that Stuart made everything smooth and stress-free for you. We’ll be sure to pass your feedback on to him; he’ll be thrilled to know he made such a positive difference. Enjoy your new car, and we look forward to welcoming you back in the future!

Rated 5 out of 5 stars

Everything just runs very smoothly.

Everything just runs very smoothly.
And the people especially Stuart are great .

September 3, 2025
Drift Bridge Group - Gatwick Honda logo

Reply from Drift Bridge Group - Gatwick Honda

Hi Jacqueline, thank you so much for your kind words! We’re thrilled to hear everything ran smoothly for you. Stuart and the team will be delighted to know they made such a positive impression. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Stuart was very helpful

Stuart was very helpful and managed organise our new CRV in double quick time, especially as we travel a lot.

August 31, 2025
Drift Bridge Group - Gatwick Honda logo

Reply from Drift Bridge Group - Gatwick Honda

Hi Simon, thank you for your fantastic review! We’re thrilled Stuart could make the process quick and smooth for you, especially with your travel schedule. Enjoy your new CR-V, and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Great Service

As always a personal, professional service. Stuart Leaney in particular friendly and helpful.

August 17, 2025
Drift Bridge Group - Gatwick Honda logo

Reply from Drift Bridge Group - Gatwick Honda

Hi Kath, thank you for the 5 stars and for your kind words. We’re really pleased to hear you received such great service from Stuart and the team. We’ll make sure your feedback is passed on!

Rated 5 out of 5 stars

The Bridge Group

The Bridge Group, especially Stuart Leaney the sales representative, kept us fully informed throughout the purchase process. Our questions were answered promptly and to a good standard. We were always welcomed into the garage or welcomed to contact anyone if we had any problems or concerns.

August 1, 2025
Drift Bridge Group - Gatwick Honda logo

Reply from Drift Bridge Group - Gatwick Honda

Thank you so much for your wonderful 5-star review! We're delighted to hear that you had such a positive experience with Gatwick Honda and especially with Stuart. Keeping our customers informed and supported throughout the process is something we take great pride in, so it's fantastic to know that you felt welcomed and well looked after. If there's anything you need in the future, please don't hesitate to get in touch. Enjoy your new vehicle!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look