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DrinkSupermarket.com Reviews 

45,706
•
TrustScore 4.5 out of 5

4.5

Alcohol Store
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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for being excellent from start to finish, highlighting the ease of the ordering process and competitive pricing. Many people appreciate the quick dispatch and efficient delivery, often noting that products arrive well-packaged and in perfect condition. Reviewers also find a good selection of products, including items difficult to source elsewhere, making it a reliable option for their needs. However, some customers experienced issues with delivery, including damaged parcels, missing items, or delays, particularly when third-party couriers were involved. A few other people also felt that product packaging was sometimes inadequate, leading to bottles arriving in poor condition or with missing contents. There were also instances where customers received incorrect bottle sizes or faced difficulties with the website during the ordering process.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous, with many expressing frustration over late deliveries,... See more

Product

Users describe ambiguous interactions with product, with many praising the great range and selection of... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Service

People report positive experiences with service, with many expressing satisfaction with their orders and the... See more

Price

Customers consistently note positive experiences with price, often finding items at fair and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good value and a quick delivery. One odd thing is that I bought six small bottles of Magners discounted for ‘damaged labels’ but they weren’t damaged - one bottle was only 2/3 full though. It had not... See more

Rated 5 out of 5 stars

We ordered wine and fizz in bulk from DrinkSupermarket.com for our wedding, and the whole experience was excellent. The prices were great, the ordering process was easy, and delivery was impressivel... See more

Rated 4 out of 5 stars

I have no complaints at all with Drinksupermafket.com however the delivery driver from Yodel was rude and threatened to take the delivery back because he didn't like dogs.

Rated 5 out of 5 stars

Always reliable and fast delivery (although you do pay for it!). Well packaged bottles and reasonable price. Have used them many times and will continue to in future.

Company details

  1. Alcohol Store
  2. Alcoholic Beverage Wholesaler
  3. Beer Store
  4. Beverage Distributor
  5. Liquor Store
  6. Wine Store

Written by the company

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

46K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.5

All reviews

(45,706)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I enjoy drinking

I enjoy drinking. If looking for something special to add to my store cupboard, I check 'Drink Supermarket'. I've always found their delivery excellent.

July 11, 2025
Rated 5 out of 5 stars

Great shop to deal with

Great shop to deal with, an endless choice of drinks of just about anything you can think of. Very easy to find your way around the shop, quick dispatch and delivery time!. Bottles arrived in tip top condition and were really well packed, very happy

July 1, 2025

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