Drivalia UK - ABERDEEN AIRPORT Reviews 

305
TrustScore 4 out of 5

4.0

Airparks, 3 International Gate, Aberdeen Airport, AB21 0BE ABERDEEN, SCOTLAND, GB


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Rated 5 out of 5 stars

Really quick service which was very much appreciated at 8:30 in the morning. Forgot to check in online as well which might have helped even more but Imad got us through within a couple of minutes. Obv... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with this car company. I recently rented a VW to travel around London. The car was clean, comfortable, and in great condition. The whole experience was smooth and hassle-free. H... See more

Company replied

Rated 1 out of 5 stars

Awful. What a rip off. Used a third party booking company who booked me in at 10am even though my flight to Aberdeen got in at 1pm. When I arrived at the Drivalia office, the assistant claimed I was l... See more

Company replied

Rated 5 out of 5 stars

"I had a fantastic experience with aberdeen drivalia .The booking process was straightforward, and the pickup at the airport was incredibly fast. The car was spotless, smelled fresh, and drove like a... See more

Company replied


Company details

  1. Car Rental Agency

About Drivalia UK - ABERDEEN AIRPORT

Written by the company

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Contact info

  • Airparks, 3 International Gate, Aberdeen Airport, AB21 0BE, ABERDEEN, SCOTLAND, United Kingdom

  • 01224 608690

4.0

Great

TrustScore 4 out of 5

305 reviews

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Replied to 97% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(305)

4,879 reviews in the last 12 months

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Rated 1 out of 5 stars

Cheap Carhire bad experience

Car was good, better car than we booked. Service friendly and acceptable but T&C and damage reports are all created to make up for the cheaper car rental charge. Even though we paid for £0 excess insurance policy, we, and all other customers there at the same time, were told this did NOT cover all damage. If you pay Drivalia an extra €79 you can…
On return of the car extra chips in the windscreen, not created by us during our short 1 day trip were miraculously found and charged at £60 each + £75 admin fees. We could not prove they were already there because the fuzzy pictures in the report doesn’t show something so small. so we could only accept the charges under these circumstances. Ripoff, will never use them again, or recommend them.
Update 9/4: standard response to all bad reviews on trustpilot and google maps. We should have walked out and demanded our money back, like 2 other customers did for the exact same reason while we were in there.

April 7, 2026
Unprompted review
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Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Rated 5 out of 5 stars

I got an excellent experience i was…great experience thank you Abdullah and Alisha

I got an excellent experience i was struggling a lot when i landed in uk and was expecting a car as i wanted to travel for more then 200miles then i came to know about drivalia and i met abdullah and alisha and they helped me a lot with the best and cheapest option for the car and they gave me the best and affordable car

March 31, 2026
Unprompted review
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Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 1 out of 5 stars

What a scam

What a scam. I return the car and the person checking the car walks straight up to the windshield and points out a tiny imperfection in the window where a stone had hit. Charged me more than £450 for the damage. A stone hitting the windshield and causing even the tiniest damage will not go unnoticed and am certain this didn't happen with me. Avoid this place!!! I'll certainly never come back. Look at other reviews of this place!!

March 31, 2026
Unprompted review
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Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Rated 5 out of 5 stars

Quick and simple

Wayne at Edinburgh was helpful and made the hiring experience very smooth and quick.

March 31, 2026
Unprompted review
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Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Aberdeen Staff is always great help…

Aberdeen Staff is always great help .Great customer service and I been very long time customer would definitely recommend Drivalia Aberdeen .

March 30, 2026
Unprompted review
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Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Great experience

Great experience
Top notch service!!!
Neat and clean car

January 15, 2026
Unprompted review
Drivalia UK - ABERDEEN AIRPORT logo

Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

I was in Scotland for a vacation with…

I was in Scotland for a vacation with my family and it was a holiday season so I was looking for a car rental to hire a vehicle and almost all the rental team I have contact for vehicle but none had any vehicle available then I cane across with this company when I checked there details and reviews I have seen few negative reviews but I had no other options so I approached the Aberdeen office for a vehicle. The reason I am writing this is because I didn't had any issues with this company especially the Aberdeen branch as I saw in the review the car was so clean and was in a good condition it didn't had any issues me and my family travelled more than 1000miles and the car didn't gave any issues to our vacation and the staff at Aberdeen office was so friendly and made up rental process so smooth and easy Mo was so helpful and also told us about some good place as well
While returning the car back I have told about the negative reviews which I saw on Google and I was actually scared to get a vehicle from you guys but it all changed because we had our best vacation in Scotland
I will definitely recommend to my friends and family about this company
And I really appreciate Mr MO and his team at Aberdeen branch
I hope will meet you guys soon for my next car rental that time I should get some discount as well 😅

December 19, 2025
Unprompted review
Drivalia UK - ABERDEEN AIRPORT logo

Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

This car rental was recommended by one…

This car rental was recommended by one of my friend who had previously hired car from here in aberdeen airport i think there services has gone to the next level 🔥
Whoever planing to hire car this is the place to go and Mr Mo he is the man behind the world class service you everyone expect while getting a rental

December 25, 2025
Unprompted review
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Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

The car rental was easy and smooth

The car rental was easy and smooth
The staff was so friendly Mr Mo such a humble guy

January 16, 2026
Unprompted review
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Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Great staff

Great staff, great value. Thank you!

March 13, 2026
Unprompted review
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Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Good value

Good value, great customer service!

March 13, 2026
Unprompted review
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Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Very good service

Very good service

March 8, 2026
Unprompted review
Drivalia UK - ABERDEEN AIRPORT logo

Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Experience was very good even services…

Experience was very good even services they providing are next level

February 15, 2026
Unprompted review
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Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Best service

March 5, 2026
Unprompted review
Drivalia UK - ABERDEEN AIRPORT logo

Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

This is place to get a rent car if…

This is place to get a rent car if anyone planning for scottish highland trip
And meet the guy there Mr Mo

December 28, 2025
Unprompted review
Drivalia UK - ABERDEEN AIRPORT logo

Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

It was a hassle free rental and the…

It was a hassle free rental and the staff there was so friendly,Mr Usman
If anyone planing for highlands trip this is the place to get the rent car

February 7, 2026
Unprompted review
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Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

I have hired from Drivalia aberdeen 5…

I have hired from Drivalia aberdeen 5 to 7 times and there’s no doubt that this is the best rental company. Even if you’re a young driver they have a decent price for you. And their booking process is very simple. moreover all the staff including the manager they are really nice and polite. I would recommend everyone to hire car from this rental company.

January 16, 2026
Unprompted review
Drivalia UK - ABERDEEN AIRPORT logo

Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Till today I have rented car from many…

Till today I have rented car from many countries and many rental companies but the blown mind because it took me only 10mins to get the car and the documentation work
All thanks to Mr Mo and his team at Aberdeen Airport

January 24, 2026
Unprompted review
Drivalia UK - ABERDEEN AIRPORT logo

Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

I best car rental I have ever rented in…

I best car rental I have ever rented in uk and also mention the staff there Mr MO it was so smooth like butter
I will recommend this place in Aberdeen airport to get a rent a car to friends and family

January 16, 2026
Unprompted review
Drivalia UK - ABERDEEN AIRPORT logo

Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Great customer service

Great customer service

March 8, 2026
Unprompted review
Drivalia UK - ABERDEEN AIRPORT logo

Reply from Drivalia UK - ABERDEEN AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

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