Drivalia UK - GLASGOW AIRPORT Reviews 

456
TrustScore 3.5 out of 5

3.6

35 McFarlane Street, Paisley, PA3 1SA GLASGOW, SCOTLAND, GB


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Rated 1 out of 5 stars

I called ahead to let them know I’d be late!! The employee said that wasn’t a problem. When I arrived, they first tried to talk me into buying insurance, and at the very last minute, a rude employee t... See more

Company replied

Rated 5 out of 5 stars

Daniel at Glasgow Airport went above and beyond to help me! At what was a very stressful time for me he was understanding and kind.

Rated 5 out of 5 stars

Easy pickup, very relaxed checkout, clear instructions and no hassle. Had a bus to pick up and take back to the airport that ran like clockwork. Would use again in Glasgow!

Rated 5 out of 5 stars

We now regularly use Drivalia when renting cars from Glasgow Airport. Prices are much cheaper than the on-site companies, cars are absolutely great as are the staff and the free shuttle bus transfer i... See more

Company replied


Company details

  1. Car Rental Agency

About Drivalia UK - GLASGOW AIRPORT

Written by the company

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Contact info

  • 35 McFarlane Street, Paisley, PA3 1SA, GLASGOW, SCOTLAND, United Kingdom

  • 0141 611 7100

3.6

Average

TrustScore 3.5 out of 5

456 reviews

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This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

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3.6

All reviews

(456)

4,889 reviews in the last 12 months

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Rated 5 out of 5 stars

Using Drivalia regularly to visit my…mother

Using Drivalia regularly to visit my ageing mum. Reliable cars, prompt and friendly check in and out, Daniel and his team have looked after me so well.

January 13, 2026
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Dependable service at a reasonable price

We booked a small car with Drivalia for a road trip to Oban for Hogmanay from Glasgow airport. It was the first time we used this service, and it stood out because it was 25% cheaper than the mainstream competitors.

We called when we landed and were picked up by Robbie in a warm shuttle bus a few minutes later. It was a quick 10-minute drive to the office, and we avoided all the queues at the airport. In 20 minutes, we were in a clean MG and on our way to Oban.

There was no fuss during the hiring process, and the drop-off was equally stress-free. Robbie provided shuttle service back to the airport on the return journey a week later.

We would be happy to use Drivalia again.

December 27, 2025
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 1 out of 5 stars

Rented us a dangerous vehicle

Rented us a dangerous vehicle. A previous renter had repaired a tyre with sealant. We only discovered this when the tyre started leaking and found there was no sealant in the car. Our insurance paid for a new tyre, fortunately, but the Glasgow Airport branch were appalling. They refused to believe it had happened, repeatedly refused to even reply to emails and phone calls.
The matter is being referred to Police Scotland in the hope that Drivalia will put proper safety checks in place.
The car was also very old, and very banged up. It refused to connect to multiple charging points.
Other branches have better service. Avoid this one like the plague.

UPDATE: Re your response, contacting Drivalia was the first thing I did. I did raise an issue as you describe, and that was the first time I was essentially called a liar.

September 8, 2025
Unprompted review
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Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Rated 5 out of 5 stars

On two occasions we have been picked up…

On two occasions we have been picked up by Robbie. He is very friendly, cheerful and takes an interest in his customers.

January 4, 2026
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Possibly the best hire car experience I have ever had :-)

The staff at Drivalia Glasgow Airport were really friendly and helpful - they went above and beyond and were charming and efficient. Possibly the best hire car experience I have ever had :-)
Thank You.

December 30, 2025
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Robbie was great

Robbie was great, friendly and efficient, going the extra mile.
Our whole experience with drivalia was exceptional. We would use again and definitely recommend. Good price, easy to get to location wise, great car, good service. 😊

December 28, 2025
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Great service

Great service, efficient turn around and lift to the airport. Special thanks to Gary and Robbie for your assistance.

January 4, 2026
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Great servis and suberb driver to the…

Great servis and suberb driver to the airport

January 4, 2026
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

The chap who took us back to the…

The chap who took us back to the airport couldn't do enough for us. He was a credit to the company

December 28, 2025
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Quick and easy shuttle service then Graham was super helpful with the pick up.

December 22, 2025
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with! From the moment we arrived to get the car everything ran smoothly! We got collected from the airport to the car hire office and a lift back from an extremely polite driver named Robbie! Very pleasant and made our time in Scotland even more special 😄🙌

December 28, 2025
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Appreciated the professionalism and…

Appreciated the professionalism and friendly interaction between individuals at the front desk and the drivers of the shuttle bus particularly “Robbie”. We hope he can make it to Scotland’s debut in the World Cup this summer.

December 28, 2025
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

The pick up driver from the airport was…

The pick up driver from the airport was lovely. Robbie?

December 28, 2025
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Robbie was a great guy!

Robbie was a great ambassador for the company, extremely pleasant and easy to get on with. Made the experience more enjoyable.

December 27, 2025
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Robby was a excellent driver

Robby was a excellent driver , very friendly !
We have a nice chat and he is a example friendly driver !! See you next time !!
Greetings From Rotterdam and have a nice trip to Amsterdam !!

December 26, 2025
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Excellent check in

Excellent check in. Honest. Friendly

December 20, 2025
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Great customer service

Quick easy check in Easy drop off. Car good. Staff very pleasant and helpful. Robbie, the driver, even moved the bus out of the puddles!

December 18, 2025
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Top team.

Top team.. Fast efficient and courteous.

December 18, 2025
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Great service

The collection process with Graham at Glasgow Airport was very efficient, straightforward and seamless. Everything was fully explained and I received a better car than I had booked.
Overall I feel very happy that I chose this company and wouldn't hesitate to book again.

December 16, 2025
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 1 out of 5 stars

Absolutely disgusting service and…

Absolutely disgusting service and scammer behaviour. Got there was told they only take credit card, what company doesnt accept debit card? Then told my friend couldn't pay on her credit card for me, it had to be in my name, wouldnt accept any other payment, then refused to refund £90 deposit, seems this is a loophole they count on to scam people, as well as the man at counter being extremely rude and vile. Enterprise is just next door, go there instead.

December 12, 2025
Unprompted review
Drivalia UK - GLASGOW AIRPORT logo

Reply from Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

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