Once we found the pick up location in Edinburgh it was a great experience. Staff were helpful and friendly and the car was perfect. The drop off in Glasgow was seamless and competently sorted by Kenn... See more
Company replied
Location
Switch location130 Laidlaw Street connected to Scotland street, (Scotland Street Side), G5 8NX GLASGOW, SCOTLAND, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Daniel took care of us - he was awesome, super friendly and offered us a couple of bonuses for free since we are on our honeymoon. Just be aware this location is not in the airport with the other ren... See more
Company replied
Don't believe that car rental companies can survive by charging £12 per day for a car. If you see a price like that, it's a scam. Scam companies also do other trickery such as getting fake positive r... See more
Company replied
From order on line through to collection and drop off the experience was easy and seamless. The whole process including my vehicle was wonderful. Thank you again DRIVALIA and a very special thanks to... See more
Company replied
Company details
About Drivalia UK - GLASGOW CENTRAL
Written by the company
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contact info
130 Laidlaw Street connected to Scotland street, (Scotland Street Side), G5 8NX, GLASGOW, SCOTLAND, United Kingdom
- 0141 611 7103
4.0
Great
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kenny has gone above and beyond for me
Kenny has gone above and beyond for me. Great service. Thanks
November 11, 2025
Unprompted review
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very impressed with my experience today…
Very impressed with my experience today in Glasgow Central. Kenny was incredibly helpful, polite and professional. He made the full experience easy and I was on my way in a nice Fiat 500e in no time.
November 10, 2025
Unprompted review
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent customer service from Kay
Excellent customer service from Kay, esp as pur flight was delayed and Kay went the extta mile to help us out. Car okay but low on windscreen wash which had to be replaced. Thank you!
October 7, 2025
Unprompted review
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I was phoned on Wednesday as the…
I was phoned on Wednesday as the Scottish run was on and I was advised that I’d need to pick up the van in paisley. 5 miles further but I was moving house so that was no issue. I was then phoned by the manager on the day of the move and told the van was cancelled. He advised that the staff member on Wednesday said it was “maybe” available. Left me stranded, would never use again.
October 5, 2025
Unprompted review
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Thanks Gary and team Glasgow Central
Well...we had a medical emergency requiring my husband to be in Glasgow hospital and Drivalia we're extremely comforting and flexible with our car rental needs. Due to unexpected delays, I was greeted by Gary and crew not only with a very friendly and empathetic welcome, but also an unexpected upgrade which was absolutely wonderful. We didn't do the exploring we intended due to Storm Amy approaching, but the car was great. No complaints.
I would absolutely recommend using Drivalia in Glasgow Central!
October 1, 2025
Unprompted review
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Friendly staff, clear instructions
Friendly staff (Gary), efficient service, clear guidance
October 1, 2025
Unprompted review
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Gary and Kenny were super helpful and…
Gary and Kenny were super helpful and welcoming. Great service.
October 1, 2025
Unprompted review
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Car was great and service from Drivalia…
Car was great and service from Drivalia was fantastic!
September 29, 2025
Unprompted review
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Stuart and Kenny gave a great service
Stuart and Kenny gave a great service. Car was excellent. Good teamwork by the boys. Kenny in the office and Stuart went out of his way to help me set up pairing my phone with the car. Very happy.
September 26, 2025
Unprompted review
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Service from Gary & Kenny was…
Service from Gary & Kenny was excellent. Van was faultless
September 22, 2025
Unprompted review
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great and friendly service
Went to pick up our car for our first journey through Scotland. Gary was very informative and friendly, which made the process much easier compared to what we‘re used to from other rental companies around Europe. Thanks!
September 17, 2025
Unprompted review
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Fantastic service
Fantastic service! Gary was amazing and so helpful! Couldn't recommend more! Thank you 👍
September 3, 2025
Unprompted review
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent customer service from Kenny
Excellent customer service from Kenny. Great value for money.
August 30, 2025
Unprompted review
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
What a fantastic experience
What a fantastic experience! Garry and Daniel couldn’t do more to accommodate us with our house move . 2 vans both great condition and simple easy process ! Massively cheaper than local other quotes for the same van and dates , would highly recommend
August 19, 2025
Unprompted review
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very helpful guy on the desk
Very helpful guy on the desk, very smooth experience, all very easy to get through and well explained.
August 19, 2025
Unprompted review
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent service from Kenny
Excellent service from Kenny. Van was great
August 18, 2025
Unprompted review
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Pick up and return was really easy
Pick up and return was really easy! Kenny gave good service & we could use the toilet after dropping off the car!
August 15, 2025
Unprompted review
Reply from Drivalia UK - GLASGOW CENTRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.