I have had two car rentals recently from Drivalia at Leeds Bradford Airport. The first was sorted by Billy, and the second time a few weeks later by Niz, I can honestly say that these two guys are ext... See more
Company replied
Location
Switch locationConey Park, Harrogate Road, Yeadon, LS19 7XS LEEDS, ENGLAND, GB
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See what reviewers are saying
1 had a very good experience with Drivalia Car Rental. The service was smooth from check-in to check-out. A big thanks to Abdullah - he was very helpful, polite, and explained everything clearly, es... See more
Company replied
Last week I had a car booked at Leeds Bradford Airport but due to the late arrival of the flight (2 hours) I was told that my car had been reallocated. The advisor did find me another car but of a hig... See more
Company replied
Picking up my car at Leeds Bradford airport. Only waited a few minutes to be picked up by Drivalia so they could transport me to the depot. Rahan went through all the details with different insuran... See more
Company replied
Company details
About Drivalia UK - LEEDS BRADFORD AIRPORT
Written by the company
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contact info
Coney Park, Harrogate Road, Yeadon, LS19 7XS, LEEDS, ENGLAND, United Kingdom
- 0113 323 4520
4.1
Great
350 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Adam was very knowledgeable welcoming…
Adam was very knowledgeable welcoming and informative
September 22, 2025
Unprompted review
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service provided by Adam thank…
Great service provided by Adam thank you sir
September 18, 2025
Unprompted review
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
5 star service by Adam many thanks will…
5 star service by Adam many thanks will see you soon
September 17, 2025
Unprompted review
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Fantastico from Adam i love this…
Fantastico from Adam i love this Company from Italy
September 17, 2025
Unprompted review
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Thank you Adam for your exceptional…
Thank you Adam for your exceptional service I will definitely come back to see you when I come from Canada appreciate the way you treated me and my family
September 17, 2025
Unprompted review
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Rented from Leeds what can I say the…
Rented from Leeds what can I say the service was top notch, served by a gentle man called Adam he was very professional knew exactly what he was talking about and polite I will most definitely be using this service again. Very cheap van rental and great quality product and service don’t hesitate to book
September 16, 2025
Unprompted review
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Pressure tactics and scamminess
I had a poor experience at LBA Drivalia and it felt scammy to me. I ended up leaving without a car.
Made a reservation on their website, showed up and they used fear tactics typical of lower end rental companies to upsell me on insurance. The guy acted all surprised that I hadn't opted for their higher insurance option because "no one ever does that." It amounted to double the rental price to include that insurance.
I was prepared for that and said no thanks, I knew I had enough coverage through my credit card. We moved on and he then made it sounds like I could get a discount on the price, not the higher insurance but the price of my original reservation. Went to pay with my card and the double price showed up on the card reader. I said, what's this. He said "that thing", trying to be vauge about what he was charging me. I again said, nope.
He bumped it back to my original reservation price, and my card gets rejected 3 times in a row. Try another card, same thing. I had just used this card, I knew it was working, and I used it right after this too. It also has a high credit limit. He then said, well if you go with the higher insurance option, I don't need to put this hold on your card. After that I said just cancel it I'm out. Luckily I had other transportation options.
I'm not saying he was intentionally rejecting the card to force me to the more expensive options, but it sure seemed like he was doing everything in his power to get me to take the DOUBLE the price option. I don't appreciate the pushiness, the fear tactics, the intentional vagueness. Pay the extra money and go to a reputable company.
September 15, 2025
Unprompted review
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Vip service every time from Adam many…
Vip service every time from Adam many thanks.
September 13, 2025
Unprompted review
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service ask for Adam when ever…
Great service ask for Adam when ever you go I highly recommend
September 5, 2025
Unprompted review
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Adam was brilliant definitely ask for…
Adam was brilliant definitely ask for him when you book
September 1, 2025
Unprompted review
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
From me and my family thabks to adam…
From me and my family thabks to adam and drivalia
September 1, 2025
Unprompted review
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Stay away at all costs
Stay away at all costs! It is better to book direct with a reputable company than go with these cowboys. They had me waiting for a non existent shuttle bus and ignored me when they seen me standing on a road with two children. They completely intimidated me as a lone woman with two children into taking their insurance when I already had full platinum insurance. This is not a hire car company but a bunch of cowboys operating from a portacabin, read all the reviews and use a reputable company. Lesson learnt but a costly lesson.
August 12, 2025
Unprompted review
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
One of the best car hire experiences!
I always dread hiring a car because of the paperwork and the hard sell to buy insurance etc. But, I had a great experience with Rehan, who not only gave me a fabulous upgrade, but also dealt with everyone professionally.
I will use you again, and hope for the same experience.
Thank you Rehan and team.
August 13, 2025
Unprompted review
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Rehan was amazing with his service…
Rehan was amazing with his service great guy
August 18, 2025
Unprompted review
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Rehan
Rehan
Lovely van got a free upgrade
Very helpful and a professional
August 15, 2025
Unprompted review
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Picking up my car at Leeds Bradford…
Picking up my car at Leeds Bradford airport.
Only waited a few minutes to be picked up by Drivalia so they could transport me to the depot.
Rahan went through all the details with different insurance options and showed me the recorded dents and scratches on the car, a full and detailed car hire experience.
Thank you for your time, I will definitely use again when I am back in the Uk.
August 10, 2025
Unprompted review
Reply from Drivalia UK - LEEDS BRADFORD AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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