Money transfer no problem. then all shutsdiwn, no order number money gone. "costumer service" saids sorry no transactions were made. onky contact through forms, also a pain. pretty criminal beware
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Just had some great customer service! I tried to purchase a digital + physical edition of a book, only to realise the "two formats" I purchased were actually both digital! My bad! So,... See more
My Account get deleted, too. No pdf's - "just" two undelivered physical Orders are lost. Seems that they never sended them, but my money seems good enough to be taken. Pff... will try to get my lobey... See more
November 2024, I tried to buy a game and 2 books on the site from Switzerland. Unable to pay, even with 2 differents way, one time with credit card direct and second time with paypal without success ?... See more
Company details
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Your one-stop online shop for new and vintage RPG products from the top publishers, delivered fresh to your desktop in electronic format.
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2.7
Poor
32 reviews
No history of asking for reviews
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Good at taking the money
Good at taking the money, good at not caring. Myself (and a few others) have been charged for pdf purchases and not receiving the files. Drivethrurpg CS are all to quick to wash their hands of it. "We don't see the transaction on our severs, so there's nothing we can do" (even if you include screenshots, receipts). "Its a new a problem we don't understand, so there's nothing we can do" etc etc.
February 13, 2023
Unprompted review
Please dont buy here....
November 30, 2022
Unprompted review
DriveThruRPG did it again...
First order received, book is damaged. They didnt use any protection material. Talked to the customer service. Very nice and helpful person. He sent a new book on its way. I beg them to use proper protection. I received it today, book is damaged. They didnt use any protection material again. I will never buy physical books there again. And I will tell everybody to do the same. I dont think they care about it.
January 7, 2022
Unprompted review
Avoid: negligence + terrible customer service + difficulty in getting refunded
They screwed up my delivery address (even though it was correctly provided by my payment method) and ended up sending my parcel to the wrong country (?!) ... Then I asked for a refund which at first they refused (?!), after some more exchanges they ended up refunding me but blaming me for not checking the delivery address that they printed wrong (?!) -- Overall they're not trustworthy and I had awful experience with their customer service
November 28, 2021
Unprompted review
Money taken, no order recieved, Account deleted
My Account get deleted, too. No pdf's - "just" two undelivered physical Orders are lost. Seems that they never sended them, but my money seems good enough to be taken. Pff... will try to get my lobey back via laywer. Absolut not professionel, call it criminal.”
November 27, 2021
Unprompted review
Drivethru - never again
Well.... not a good Company at All. If you need help, you wont get some. If you are looking for something, navigating on this site will drive you MAD. If you got a Problem, they will leave you alone. Hopefully there will be more contrahents on POD soon...
September 28, 2021
Unprompted review
Such a miserable Company
Such a miserable Company. Acting like rogues.
Bad quality, late shipping, no Service.
Do yourself a favour and buy elsewhere.
September 21, 2021
Unprompted review
Censoring comments they don't like...
I had a discussion with person on their website on political correctness regarding one of their products, where said person's stance was that the mere word race was racist, and that humanity was all the same race.
I then corrected this misunderstanding, by explaining that 'human' is a 'species', and that black people, white people, asians, etc... are different races WITHIN this species.
I think my opponent misunderstood me, because I then received an explanation of why all people was of the same species (like I said), and within a day or two, my last few comments, on the matter, had been deleted. No racism, sexism, or hate in the comments I only tried to discuss the matter in a calm, levelheaded manner.
I don't seem to be the only one who have had their comments unjustifiably deleted so I think this says a lot about the management of the site.
Someone should remind them of the concept of Freedom of Speech.
Edit:
Ok, They have deleted everything now, after I sent them a ticket...
August 16, 2020
Unprompted review
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